You run a shop, a garage or a restaurant in Dakar, Abidjan or Bamako. When a customer searches for your trade in your neighborhood, Google shows a map and three businesses. If yours is not one of them, that customer calls a competitor. This course shows you how to win that spot with a free tool, your Google Business Profile, from your phone and with no budget.
First, you learn how Google picks the businesses it shows. Then you create or claim your profile without a duplicate, get it verified and drop your pin in the right place, even without an official street address. Finally, you fill it in to 100% and set up review requests through WhatsApp, with a 20-minute weekly routine.
What you get: 4 modules, 5 hours of training, 36 graded exercises applied to your own business, a quiz and a PDF handout for each module, and a final project reviewed by an instructor: your complete, verified and tracked profile. Pass the quizzes at 70%, get the project approved, and you receive a numbered certificate anyone can verify online.
You leave with a verified, 100% complete profile, a review request message, template replies and a call tracking sheet. Based on estimates built for the course, going from an empty profile to a complete one may bring 10 to 40 more calls or direction requests a month: with a 10,000 FCFA average basket and one in three contacts buying, that is 30,000 to 130,000 FCFA in extra monthly revenue. The skill also sells for 25,000 to 75,000 FCFA per profile in Dakar in 2026. No ranking and no income is guaranteed.
Level 1 of the Digital marketing and social media track, this is the entry point and it stands on its own. Level 2, "Digital marketing for SMEs", then builds a complete customer acquisition system around this profile.