Your customers message you on WhatsApp, in between family chats. You answer "how much?" twenty times a day, keep orders in your head, and sales slip away. This course shows you how to run your WhatsApp like a real shop, with the free WhatsApp Business app and nothing more than your phone.
First, you separate the shop from your personal life: a dedicated number, a complete profile, a catalog of at least 10 products with photos and FCFA prices, and quick replies. Next, you track every order with five labels and a 6-column Google Sheets order book. Finally, you collect payment through Wave, Orange Money or cash on delivery, checking each payment in the app and never on a screenshot, and you bring customers back with Status updates.
What you get: 3 modules, 5 hours and 30 corrected exercises applied to your own business, plus a PDF guide and a quiz for each module. The final project, your working WhatsApp shop in 7 days, is reviewed and graded, and leads to a Kolonell certificate anyone can verify online.
You leave with your account set up, including a wa.me link and a printable QR code, a catalog in 2 or 3 collections, 5 quick replies, your order book, a 5-line payment policy and a 7-day Status plan. A well-run WhatsApp shop can handle 5 to 15 orders a week at the start, which means 150,000 to 600,000 FCFA in monthly revenue depending on your average order value. That range is illustrative, estimated for the course and not measured: results depend on your product, your prices and your consistency, and no income is guaranteed.
This is level 1 of the E-commerce and online selling track, with no prerequisites. Level 2, "E-commerce: selling online in Senegal and French-speaking Africa", then teaches you to set prices that leave a margin and deliver to the regions and the diaspora.