CareerArtificial IntelligenceIntermediate Version française

Automate your work with AI, without writing code

One complete business process automated end to end, plus a portfolio of 8 automations

  • 20 h of training
  • 8 modules · 41 lessons
  • 99 exercises
  • 8 projects
  • Certificate included

What you will be able to do

  • No-code business process automation with Make and Zapier
  • Custom AI assistant design: custom GPTs, Claude Projects, Gemini Gems
  • Batch data processing with AI in Google Sheets
  • Automated document generation: quotes, meeting summaries, letters
  • Customer relationship automation on WhatsApp Business with human approval
  • Documenting, maintaining and costing automations in compliance with Law 2008-12

What you will produce

  • Your map of 20 tasks scored on time saved, risk and cost
  • A custom assistant with instructions, a knowledge base and a set of 10 tests
  • A Google Sheets file with more than 200 rows classified and summarized by AI
  • Three running Make or Zapier scenarios, including one with human approval
  • A quote or meeting summary generator connected to a form
  • A WhatsApp Business customer intake flow with its rules for handing over to a human
  • The complete file for one automated process: diagram, procedure, monthly cost, maintenance plan

Possible earnings

For your own business: 4 to 10 hours saved per week on repetitive tasks, depending on their volume. As a service: a simple automation for an SME typically bills at 150,000 to 400,000 FCFA (about $250 to $670), a complete documented process at 400,000 to 1,000,000 FCFA (about $670 to $1,670), and maintenance at 25,000 to 75,000 FCFA (about $40 to $125) per month (rates seen in Dakar in 2026, excluding tool subscriptions, with no guarantee of volume).

Indicative estimate, depending on your market, pace and work. No income is guaranteed.

Tools used

  • Make
  • Zapier
  • ChatGPT
  • Claude
  • Google Gemini
  • Google Sheets
  • Google Docs
  • Google Forms
  • Gmail
  • WhatsApp Business
  • Airtable
  • Notion

What you'll learn

  • Map your repetitive tasks and choose which ones to automate based on time saved, risk and monthly cost in FCFA
  • Build custom assistants (custom GPTs, Claude Projects, Gemini Gems) with instructions, a knowledge base and a test set
  • Batch-process hundreds of rows in Google Sheets with AI: classify, extract, summarize, translate
  • Build multi-step scenarios in Make or Zapier with filters, routers, human approval and error handling
  • Automatically generate quotes, meeting summaries and letters from Google Docs templates and form data
  • Organize customer intake and follow-up on WhatsApp Business with AI, while keeping a human on sensitive conversations
  • Make an automation reliable, documented and maintainable: execution log, costs, security and compliance with Senegal's Law 2008-12

Prerequisites

  • Level 3 "Generative AI for professionals" recommended, or equivalent experience: structured prompts, a prompt library and a first simple automation scenario
  • A computer and a stable connection (automation tools cannot be configured on a phone)
  • A Google account; free Make and Zapier accounts are created in module 4
  • No programming skills

About this course

You already know how to get a good result out of ChatGPT or Gemini. But every quote request, every invoice, every follow-up and every meeting summary still goes through your hands: copy, paste, rephrase, send. You have become the manual link between your tools. **Who this course is for.** Professionals and freelancers who want to automate without becoming developers. If you can fill in a Google form and build a spreadsheet, you can follow every module. **The concrete result.** One complete process from your business (incoming request, quote, follow-up, invoice or report) that runs on its own, with AI in the right place and a human at the steps that matter. Plus a portfolio of eight documented automations you can show to an employer or a client. **What you do.** Eight modules, thirty-two lessons. You map your tasks and pick the ones that pay off, build custom assistants with their own knowledge base, process hundreds of rows in Google Sheets, set up multi-step Make and Zapier scenarios, generate quotes and meeting summaries automatically, organize customer intake on WhatsApp Business, try out the AI agents of 2026 with proper guardrails, and then learn to make what you have built reliable, documented and costed. **What you produce.** A costed map of your tasks, a tested custom assistant, a spreadsheet processed by AI, running scenarios, a document generator, a WhatsApp customer intake flow, a guardrails sheet, and the complete file for one automated process with its monthly cost in FCFA. **Where it fits in the track.** Level 4 of the Artificial Intelligence track: after level 3, "Generative AI for professionals", where you built a first simple scenario, and before level 5, "AI consultant: selling, scoping and delivering engagements", which teaches you to do this work for clients.

Who it is for: SME managers, executive assistants, administrative and sales managers, freelancers and community managers in Dakar, Abidjan, Bamako, Cotonou or the diaspora who already use AI methodically and want repetitive tasks to run on their own, for themselves or for clients.

Curriculum

A module-by-module path: lessons, exercises, quizzes and projects to submit.

  1. Module 1· 12 exercises

    Choosing what to automate

    List your repetitive tasks, score them on time saved, risk and cost, and choose the first three to automate.

    • What can be automated and what should not be: trigger, steps, human decisionFree preview15 min
    • Listing your repetitive tasks in one week: the 20-task logFree preview15 min
    • The decision grid: minutes saved, frequency, risk of error, monthly cost in FCFAFree preview20 min
    • Drawing a process before building it: the one-page boxes-and-arrows diagramFree preview15 min
    • Module handout (PDF)Free preview5 min
    • Quiz: choosing what to automateModule quiz
    • Your 20-task map and the diagrams of your first three automationsProject to submit
  2. Module 2· 12 exercises

    Custom AI assistants

    Build a reusable assistant with its instructions, knowledge base and test set, then share it with a team.

    • Custom GPTs, Claude Projects, Gemini Gems: what each one offers in 2026 and at what price15 min
    • Writing an assistant's instructions: role, rules, tone, refusals and output format20 min
    • The knowledge base: which documents to give it, how to prepare them, what must stay out15 min
    • Testing before handing over: the 10-case test set, the scoring grid and the fixes15 min
    • Module handout (PDF)5 min
    • Quiz: custom AI assistantsModule quiz
    • Your custom assistant, tested on 10 cases before you rely on itProject to submit
  3. Module 3· 12 exercises

    Google Sheets and AI: processing hundreds of rows

    Classify, extract, summarize or translate hundreds of rows in Google Sheets with AI, and check the quality of the output.

    • Preparing a spreadsheet for AI: one row per item, clean columns, IDs15 min
    • Gemini in Google Sheets and AI add-ons: classifying and summarizing 200 rows20 min
    • Extracting information from free text: customer reviews, requests, comments, emails15 min
    • Checking a batch job: sampling, error rate, and when to redo everything by hand15 min
    • Module handout (PDF)5 min
    • Quiz: Google Sheets and AI in batchesModule quiz
    • Your 200-row spreadsheet processed by AI, with its quality checkProject to submit
  4. Module 4· 15 exercises

    Multi-step Make and Zapier scenarios

    Build reliable multi-step scenarios with filters, routers, an AI step, human approval and error handling.

    • Make or Zapier in 2026: how they work, operations, free plans and prices in FCFA15 min
    • Building a five-step scenario: trigger, AI, filter, action, notification20 min
    • Routers and filters: handling an urgent request, a quote and a complaint differently20 min
    • Human approval inside the scenario: draft, approval, then send15 min
    • When a scenario fails: common errors, automatic retries and alerts15 min
    • Module handout (PDF)5 min
    • Quiz: Make and Zapier scenariosModule quiz
    • Three running Make or Zapier scenarios, including one with human approvalProject to submit
  5. Module 5· 12 exercises

    Automated documents and emails

    Generate quotes, meeting summaries and letters from templates and forms, and sort or prepare your emails automatically.

    • Tagged Google Docs templates: the quote or letter that fills itself in15 min
    • From form to PDF quote saved as a draft: the complete scenario20 min
    • Automatic meeting minutes: from recording to a shared record of decisions15 min
    • Gmail and AI: sort, label, prepare replies and follow up without sending anything blindly20 min
    • Module handout (PDF)5 min
    • Quiz: automatic documents and emailsModule quiz
    • Your quote or meeting summary generator connected to a formProject to submit
  6. Module 6· 12 exercises

    Customer intake and follow-up: WhatsApp Business and AI

    Organize customer intake, qualification and follow-up on WhatsApp Business with AI, without losing the human touch.

    • WhatsApp Business in 2026: catalog, quick replies, automated messages, labels15 min
    • Preparing answers with AI: a base of 30 frequently asked questions and their validated answers15 min
    • Tracking every request: from WhatsApp conversation to tracking sheet, with a day-2 follow-up20 min
    • What you never automate: complaints, payments, health, and the unofficial tools that get a number banned15 min
    • Module handout (PDF)5 min
    • Quiz: customer service with WhatsApp and AIModule quiz
    • Your WhatsApp Business customer intake flow, with its rules for handing over to a humanProject to submit
  7. Module 7· 12 exercises

    AI agents: delegating entire tasks, with guardrails

    Understand what the AI agents of 2026 can do on their own, test them on a real task and set the guardrails that prevent damage.

    • Assistant, automation, agent: the difference that changes the level of risk15 min
    • Agents in 2026: browsing, research, scheduled tasks, and what they still miss20 min
    • Handing a task to an agent: briefs, spending limits, approval before action15 min
    • Guardrails: minimum access, separate accounts, action log and a kill switch15 min
    • Module handout (PDF)5 min
    • Quiz: AI agents and guardrailsModule quiz
    • A task delegated to an AI agent, with its guardrails sheetProject to submit
  8. Module 8· 12 exercises

    Make it reliable, document it, maintain it

    Make an automation last: written procedure, execution log, monthly cost, data compliance and handover.

    • The process sheet: diagram, trigger, steps, owners and what to do when it breaks15 min
    • Calculating the monthly cost of a process in FCFA and comparing it with the time saved20 min
    • Personal data and automation: data minimization, retention period, Law 2008-1215 min
    • Maintaining over time: monthly review, tool changes, handover to a colleague or a client15 min
    • Module handout (PDF)5 min
    • Quiz: make it reliable, document it and maintain itModule quiz
    • Final project: a complete business process automated, documented and costedCapstone
  9. Certificate included

Your certificate at the end

A numbered certificate with your validated skills, a public page and a verification QR code. Add it to LinkedIn in one click.

Kolonell Academy
Verified by Kolonell Academy

Certificate of skills

Your name

has completed and validated the course

Automate your work with AI, without writing code

Certified skills

  • No-code business process automation with Make and Zapier
  • Custom AI assistant design: custom GPTs, Claude Projects, Gemini Gems
  • Batch data processing with AI in Google Sheets
  • Automated document generation: quotes, meeting summaries, letters
  • Customer relationship automation on WhatsApp Business with human approval
  • Documenting, maintaining and costing automations in compliance with Law 2008-12

Number KOL-CERT-2026-XXXXX

Mohamed Bah

Founder, Kolonell Academy

Poster for Automate your work with AI, without writing code

Course poster

Download the poster to print it, send it to your employer or share it with colleagues. The full programme details every module.

This course is part of the track

Intelligence artificielle

Level 4 of 5 · Career

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
See the 5 track levels

Next level · 5/5 Pro Track

AI Consultant: selling, scoping and delivering engagements

Senior level, projects and leadership

Your first AI engagement scoped, delivered and measured, with the complete case file to sell it again

200,000 FCFA 40 h

View the next level

Your instructor

Mohamed Bah

Founder of Kolonell, a digital agency in Dakar. He designs and maintains automations and AI assistants for SMEs in Senegal, Côte d'Ivoire and Dubai: handling inbound requests, lead follow-up, client reports and content publishing.

Questions about this course

Do I need to know how to code?

No. Everything is built by drag and drop in Make and Zapier, using forms, spreadsheets and document templates. When a need genuinely calls for development, the course tells you so and gives you the questions to ask a developer.

How much do the tools cost?

All the exercises work on the free plans. For real-world use, budget 5,200 FCFA a month for Make (Core plan, $9) or 11,500 FCFA for Zapier (Professional plan, $19.99 billed annually), plus 11,500 FCFA a month for an AI subscription such as ChatGPT Plus or Claude Pro ($20), at September 2026 prices with $1 at 576 FCFA. Module 8 teaches you to calculate the exact monthly cost of a process.

I have not taken level 3. Can I start here?

Yes, if you already write structured prompts and have a prompt library. Otherwise, level 3 is recommended: it lays the foundations this level assumes you already have.

Can WhatsApp be automated?

Partly. Module 6 shows what WhatsApp Business allows (Catalog, Quick replies, automated messages, Labels) and how to prepare replies with AI. It also explains what you should never automate and why unofficial tools put your number at risk of being banned.

What happens to my customers' data in these tools?

Every module applies the same rule: minimum data, anonymization whenever possible, and human approval before anything sensitive is sent. In module 8 you write the compliance sheet for your process under Senegal's Law 2008-12 on personal data.

How much time per week?

3 hours a week for 7 weeks, projects included. Scenarios are best built in uninterrupted 45-minute sessions.

How do I pay?

Via Wave or Orange Money. After enrolling you receive a pro forma invoice by email with the number to pay. Send the proof on WhatsApp: your access is activated within 24 business hours.

How long do I keep access?

For life, updates included. Learn at your own pace and revisit lessons as often as you need.

How do I get the certificate?

Complete the lessons and pass each module quiz with at least 70%. The certificate is generated automatically, with a unique number and a public verification page.

Our commitments

  • Lifetime access, updates included
  • Publicly verifiable certificate
  • Wave / Orange Money payment, activation within 24 business hours
  • WhatsApp support

100,000 FCFA · 152 €

Career