The verdict in three sentences
A private clinic management software in Dakar is priced between 9,000,000 and 30,000,000 FCFA custom in 2026, versus 1,200,000 – 4,800,000 FCFA/year for a market solution. Custom becomes essential once you combine patient records, online booking, multi-insurer billing (IPM/mutual funds) and strong health-data confidentiality requirements. Under 3 practitioners and without complex insurer billing, a market solution is more than enough.
Price grid per module
2026 orders of magnitude for Dakar, including secure hosting, staff training and compliance with Law 2008-12 on personal data.
| Module | Custom (build) | Market solution (year) |
|---|---|---|
| Electronic patient record | 3,000,000 – 4,500,000 FCFA | 600,000 FCFA |
| Calendar + online booking + SMS | 2,200,000 – 3,500,000 FCFA | 480,000 FCFA |
| Billing + IPM third-party payer | 2,800,000 – 4,200,000 FCFA | 720,000 FCFA |
| Cash desk + Wave/OM payment | 1,500,000 – 2,500,000 FCFA | non-standard |
| Pharmacy / medical stock | 1,800,000 – 3,000,000 FCFA | 360,000 FCFA |
| Health-data compliance | 1,500,000 – 2,500,000 FCFA | partly included |
| Training + record migration | 1,200,000 – 2,000,000 FCFA | 400,000 FCFA |
A "clinic core" scope (records + booking + billing) starts around 9,000,000 – 12,000,000 FCFA.
Custom vs market: what really changes
| Criterion | Custom | Market solution |
|---|---|---|
| Upfront cost | 9 – 30 M FCFA | 0 – 1.5 M FCFA |
| Recurring cost | ~15%/yr maintenance | 1.2 – 4.8 M FCFA/yr |
| Local IPM third-party payer | 100% tailored | often partial |
| Wave/OM payment | native | rare |
| Data hosting in Senegal | possible | vendor-dependent |
| Reversibility / ownership | full | limited |
| Time to go live | 12 – 18 weeks | 2 – 6 weeks |
Mini case study
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Dr. Sarr, director of a 4-practitioner private clinic in Dakar (Mermoz), lost revenue on IPM billing rejections (incomplete files) estimated at 6,500,000 FCFA/year, plus 25 h/month of front-desk time on phone bookings. Kolonell quoted custom software at 16,000,000 FCFA (records + online booking + IPM billing). By cutting rejections 70% and automating bookings, annual savings reach ≈ 7,000,000 FCFA — payback in about 27 months, then recurring net gain.
FAQ
Does the software handle IPM and mutual-fund third-party payment? Yes, this module costs 2,800,000 to 4,200,000 FCFA custom and sharply reduces billing rejections through file-completeness checks.
Is health data protected? Compliance (Law 2008-12, encryption, access logging) represents 1,500,000 to 2,500,000 FCFA plus secure hosting, ideally located in Senegal.
Can we collect via Wave and Orange Money? Yes, a cash-desk module with mobile money costs 1,500,000 to 2,500,000 FCFA and speeds up waiting-room collection.
How long to be operational? Budget 12 to 18 weeks for a full rollout; an online-booking module alone can ship in 4 to 6 weeks.
Is custom really necessary? Under 3 practitioners without complex insurer billing, a market solution at 1.2 – 2.5 M FCFA/year is enough; beyond that, custom avoids costly workarounds.
Let's scope your project. Tell us your number of practitioners, IPM billing needs and indicative budget. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
