The verdict in three sentences
A custom patient portal in Casablanca costs, in 2026, between 180,000 and 420,000 MAD, delivered in 3 to 5 months, with encryption, consent management and calendar integration. It cuts appointment calls, smooths results delivery and secures highly sensitive health data. Versus the standard module of an HIS (hospital information system), a dedicated portal costs more upfront but fits your journeys and your brand.
Budget lines of a patient portal
The core of a patient portal is health data security: encryption, consent, logging. Here is the 2026 ballpark in Morocco.
| Line item | Scope | 2026 budget (MAD) | Timeline |
|---|---|---|---|
| Discovery & UX | Patient journey, specs | 25,000 - 45,000 | 3-4 wk |
| Auth & security | MFA, encryption, logs | 30,000 - 60,000 | 3-4 wk |
| Booking & calendar | Slots, reminders, sync | 35,000 - 70,000 | 4-5 wk |
| Results & records | Upload, secure sharing | 40,000 - 80,000 | 4-6 wk |
| Consent & compliance | Registry, traceability | 20,000 - 45,000 | 2-3 wk |
| HIS integration & QA | API, tests, go-live | 30,000 - 120,000 | 3-5 wk |
The total lands in the 180,000 - 420,000 MAD range. HIS integration is the most variable line: a modern API costs little, a closed system drives up cost and timeline.
HIS module vs dedicated patient portal
| Criterion | HIS module | Dedicated custom portal |
|---|---|---|
| Upfront cost | 0 - 80,000 MAD | 180,000 - 420,000 MAD |
| Monthly cost | Included in HIS licence | 3,000 - 8,000 MAD (maintenance) |
| Patient experience | Standard | Bespoke, on-brand |
| Online booking | Often limited | Full, with reminders |
| Journey customisation | Low | Full |
| Multi-site integration | Vendor-dependent | Bespoke |
| Vendor independence | No | Yes |
The HIS module is enough if you want the minimum and accept the vendor's standard experience. The dedicated portal wins when online booking, clinic image and patient journey are strategic, or when you run several sites.
Mini case study
Dr Alaoui runs a clinic in Casablanca whose front desk handles around 2,600 calls/month, of which 55% concern booking or changing appointments. Loaded cost per call: estimated 9 MAD.
He invests 300,000 MAD in a patient portal plus 5,000 MAD/month maintenance. The portal shifts 40% of appointments online, removing around 570 calls/month (0.40 x 55% x 2,600): 570 x 9 = 5,130 MAD/month, minus maintenance, leaving a direct gain of 130 MAD/month on the front desk alone. The real return comes from elsewhere: -25% no-shows thanks to automatic reminders, which, on billed consultations, recovers tens of thousands of MAD in revenue per year. Given that gain, the portal pays back in roughly 18 to 24 months.
Need a professional website?
Kolonell builds websites that attract clients, optimized for the Sénégalese market. Free quote in 2 minutes.
FAQ
What is the budget for a patient portal in 2026?
Between 180,000 and 420,000 MAD in Casablanca for a scope of booking, results, records and compliance. HIS integration alone can represent 30,000 to 120,000 MAD.
How long to deliver?
Expect 3 to 5 months. Security and consent management require rigorous discovery (3-4 weeks) that should not be compressed.
How is health data protected?
Through encryption at rest and in transit, MFA authentication, access logging and a consent registry. These blocks represent 50,000 to 105,000 MAD and are non-negotiable.
Can you connect our HIS?
Yes, via API or gateway. With an open HIS, integration stays low; a closed system pushes toward 120,000 MAD and adds several weeks to the timeline.
What concrete gains can we expect?
A realistic target is 40% of appointments online and -25% no-shows. For a front desk at 2,600 calls/month with 55% about appointments, that is about 570 calls/month avoided.
Let's scope your project. Tell us your HIS, your appointment volume and your security requirements: we price a patient portal between 180,000 and 420,000 MAD. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
