Office English course in Dakar: emails and phone calls, 2026 price

The verdict in three sentences

In Dakar, office English has become a hiring filter in NGOs, port logistics, hospitality and call centers serving Nigeria, Ghana or the Gulf. The Kolonell course Office English: emails, phone calls and daily exchanges costs 50,000 FCFA for 18 hours online (level 2 of the track, beginner, taught in French), three to six times less than one term at an institute. It has a precise goal: write a clear email and handle a simple call without panicking.

What English pays in a Dakar office in 2026

Job ads for executive assistants, customer service officers or export sales staff in Dakar increasingly state "professional English required". The difference shows on the payslip.

These amounts are a 2026 order of magnitude: the most common gap is around 30,000 to 80,000 FCFA per month (about 46 to 122 EUR) and can reach 150,000 FCFA in some roles. No course guarantees a job or a salary, but English opens applications that were closed.

Comparing the options to learn office English

The course has five modules: introducing yourself and your company, office vocabulary, writing simple and effective emails, phone, video calls and messages, then questions and requests with colleagues and clients. You need a basic level (introduce yourself, spell, use the present simple), a microphone and ideally a colleague for mock calls.

If you are starting from zero, begin with level 1 of the Professional English track, then move on to this level 2. The next levels work on conversation, meetings and negotiation.

Mini case study

Fatou, 27, is a call center agent in Dakar earning 160,000 FCFA gross per month. Her floor is opening a team for a Ghanaian client, paid 220,000 FCFA, but reserved for agents who can handle a call in English. She takes the 18 hours over five weeks, 4 hours per week, and practices with a colleague using the call scripts from module 4.

Calculation: 50,000 FCFA of training for a gap of 60,000 FCFA gross per month if she passes the internal test. The course pays for itself in the first month on the new position, and the gap adds up to 720,000 FCFA over a year. Even if the test is pushed back three months, the ratio stays very favorable.

FAQ

What level do I need for this course?

A beginner level is enough: introduce yourself, spell your name and use the present simple. If not, level 1 of the track builds these basics before the 18 hours of level 2.

How much time per week should I plan?

With 3 to 4 hours per week, the 18 hours are done in 5 to 6 weeks. Lessons are short and can be followed on a smartphone between tasks.

Will I actually speak, or only read?

Every phone and exchange module includes recordings to make and mock calls. Expect at least 30% of the time spent on oral practice.

Is the certificate useful to a recruiter?

The Kolonell Academy certificate attests to the skills practiced, emails and calls. It strengthens a CV, but recruiters will often test your English in the interview, which the course prepares you for.

How do I pay?

The 50,000 FCFA enrollment is paid with Wave or Orange Money, no bank card needed.

Take the next step. Enroll in Office English: emails, phone calls and daily exchanges: 18 hours online, 50,000 FCFA (about 76 EUR), Kolonell Academy certificate at the end. Pay with Wave or Orange Money. Questions? WhatsApp +221 77 596 93 33.