The verdict in three sentences
A bespoke platform for a multi-site veterinary group costs CAD 60,000 to CAD 130,000 (roughly EUR 40,000-85,000) in 2026, with a 5-9 month build and maintenance around CAD 800/month. Across 5 sites, the value of bespoke is centralisation: one animal record, consolidated stock, uniform billing, whereas vertical vet solutions often bill per site and per user. Bespoke pays off once the combined subscription across all sites durably exceeds the amortised cost of a dedicated build.
The scope of a multi-site group
A veterinary group needs to share animal records across sites (a dog treated downtown must be recognised at the north branch), run a consolidated shop and stock, and steer overall activity.
| Module | 2026 range (CAD) | Indicative timeline |
|---|---|---|
| Animal patient record (vet EMR) | 18,000 - 40,000 | 2 - 3 months |
| Multi-site & clinician scheduling | 12,000 - 27,000 | 1 - 2 months |
| Shop & counter sales | 12,000 - 27,000 | 2 - 3 months |
| Consolidated multi-site stock | 10,000 - 24,000 | 1 - 2 months |
| Centralised billing | 12,000 - 27,000 | 2 - 3 months |
| Vaccine reminders & owner CRM | 7,000 - 18,000 | 1 - 2 months |
Recurring costs stay contained, but maintenance and hosting form the base.
| Recurring item | 2026 estimate (CAD) |
|---|---|
| Maintenance | 800 / month |
| Hosting & security | 300 - 650 / month |
| Support | 220 - 520 / month |
| Annual enhancements | 5,000 - 12,000 |
| Backup & DR | 150 - 450 / month |
The centralisation gain
A vertical vet solution often bills per site + per user (order of magnitude CAD 90-180/user/month in 2026). Compare for a 5-site group with 25 users.
| Scenario | 5-year cost (CAD) | Comment |
|---|---|---|
| Vet solution at CAD 135/user/month | 202,500 | per-user, not centralised |
| Vet solution at CAD 90/user/month | 135,000 | records not shared across sites |
| Bespoke 105,000 + maint. 800/month | 153,000 | unified animal record and stock |
| Bespoke 82,000 + maint. 750/month | 127,000 | tighter scope |
At 25 users bespoke is already competitive, and it delivers a gain the vertical solution never prices: the end of duplicate records and stock-outs between sites.
Mini case study
Dr Tremblay runs a 5-clinic veterinary group in Toronto, 25 staff. The vertical solution costs CAD 40,500/year (CAD 135/user/month) with no cross-site record sharing. A bespoke build at CAD 105,000 + CAD 800/month costs CAD 114,600 in year one then CAD 9,600/year. From year 2 he saves CAD 40,500 in licences; removing cross-site re-keying (estimated 12 hours/week, about CAD 34,000/year) delivers payback in roughly 18 months.
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FAQ
What does multi-site vet software cost in 2026?
Between CAD 60,000 and CAD 130,000 depending on modules. A 4-6 site group often lands around CAD 95,000-115,000.
Is bespoke justified for a single clinic?
Rarely: for a lone site, a vertical vet solution stays cheaper. Bespoke makes sense from 3-4 sites to centralise.
Can it manage shop and stock?
Yes: counter shop (CAD 12,000-27,000) and consolidated multi-site stock (CAD 10,000-24,000) are standard modules.
How long for 5 sites?
Five to nine months. Animal record and scheduling ship first; shop and consolidated stock follow.
How are vaccine reminders handled?
An owner CRM module (CAD 7,000-18,000) automates vaccine reminders and follow-ups, a real driver of loyalty and revenue.
Let's scope your project. Give us site and user counts, shop/stock needs and target budget; we will model the centralisation gain over five years. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.