Senegalese teleconsultation has doubled in volume between 2024 and 2026, driven by DabaDoc and Sosh Santé. Yet 80% of Dakar private doctors still offer nothing online. The legal framework was clarified in 2025 by the National Order of Physicians. Here is the full 2026 view of platforms, prices and obligations.
TL;DR
- Senegal teleconsultation volume 2026: estimated 180,000 per year
- Doctolib not available in Senegal in 2026, France-Germany-Italy only
- DabaDoc active in Dakar since 2022, over 600 registered doctors
- Average teleconsultation fee Senegal: XOF 10,000 to 25,000
- Platform commission: 12 to 20% of consultation fee
The market in 4 numbers
The 2020 pandemic broke the remote-consultation taboo in Senegal. By 2026, around 18% of specialist consultations in greater Dakar happen remotely or hybrid. The rest stay in-person — clinical touch retains its value, especially in pediatrics and gynecology.
| Indicator | 2024 | 2026 | Change |
|---|---|---|---|
| Teleconsultations / year Senegal | 95,000 | 180,000 | plus 89% |
| Doctors on DabaDoc Dakar | 380 | 620 | plus 63% |
| Average teleconsultation fee | XOF 12,000 | XOF 18,000 | plus 50% |
| Share of hybrid consults Dakar | 9% | 18% | plus 100% |
The price climb reflects professionalization: fewer doctors offer free "helping" teleconsultations, more bill at fair value.
The 2026 platform landscape
DabaDoc
Moroccan platform born 2014, in Senegal since 2022. Over 620 registered doctors in Dakar by mid-2026. 15% commission on teleconsultation, 0% on in-person booking. Solo doctor plan: XOF 25,000 monthly after 3 free months.
Sosh Santé
Senegalese platform owned by Sonatel-Orange, launched 2023. Native Orange Money payment. Covers Dakar, Thiès, Saint-Louis. 12% commission but lower ticket size (XOF 10,000). Strong penetration with GPs.
Doctolib
Not available in Senegal in 2026. Doctolib remains restricted to France, Germany, Italy. No Africa roadmap announced. No point hunting for compatibility — pick DabaDoc, Sosh Santé or build custom.
Local custom platforms
Several private clinics (Suma, Pasteur, Casahous) built their own teleconsultation platform. Budget XOF 8M to 15M for a solid MVP with integrated payment, WebRTC video, lightweight EHR.
| Solution | Doctor monthly cost | Commission | Payment |
|---|---|---|---|
| DabaDoc | XOF 25,000 | 15% | Card + Wave |
| Sosh Santé | XOF 0 | 12% | Orange Money |
| Custom platform | amortized | 0% | flexible |
| Clinic-owned | salary-included | 0% | internal record |
2025 legal framework from the Order of Physicians
The internal regulation of Senegal's National Order of Physicians was revised in June 2025. Three articles frame teleconsultation:
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- Article 14 bis: teleconsultation is allowed for follow-up of known patients or specialist advice.
- Article 14 ter: the first consult must stay in-person except for emergency or justified geographic distance.
- Article 17: absolute ban on prescribing psychotropics or opiates in teleconsultation.
The doctor remains responsible for the quality of the act. The platform does not absorb that responsibility.
How a private doctor launches teleconsultation
- Step 1: pick DabaDoc or Sosh Santé based on target clientele (DabaDoc more premium, Sosh more volume).
- Step 2: confirm Order registration and provide personal trade register number.
- Step 3: block 2 daily 30-minute slots reserved for teleconsultation.
- Step 4: test network quality (4G Orange or VDSL fiber minimum) and microphone.
- Step 5: embed a "Teleconsult" link on the Google My Business page and the website.
Who it works for, who it does not
Teleconsultation creates real revenue for specialties with heavy anamnesis: photo dermatology, cardiology follow-up, psychiatry, endocrinology, GP chronic renewal. It stays marginal for infant pediatrics, gynecology exams, pre-op surgery.
FAQ
Q: Can a Senegalese doctor teleconsult a patient in France?
A: Legally tricky. France requires registration with the French Medical Council to practice on its territory. Diaspora tele-follow-up is tolerated in practice but lacks formal framework.
Q: Is Sosh Santé free for doctors?
A: Yes at signup. 12% commission deducted on each paid consultation. No monthly subscription as of today.
Q: Could Doctolib launch in Senegal in 2027?
A: No official announcement. Doctolib focuses on Europe and the US (Tonic Life acquisition in 2024). The West African market is left to local players.
Q: How much does a custom teleconsultation platform cost?
A: For a clinic, count XOF 8M to 15M for a solid MVP (video, payment, scheduling, lightweight patient record). Kolonell scopes per project.
Conclusion
Senegalese teleconsultation in 2026 is no longer a gadget — it is serious side revenue for private doctors and a must-have service for private clinics. DabaDoc and Sosh Santé cover 90% of needs; custom becomes relevant past 5 doctors. Kolonell guides doctors through choice and integration. WhatsApp +221 77 596 93 33 or free quote.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
