The verdict in three sentences
Paying dozens of sellers every week while reconciling commissions with zero errors is impossible manually beyond a handful of accounts. A scheduled payout batch applies the 8 to 15 % platform commission, a 5,000 FCFA minimum threshold and a 7-day dispute hold, for a target gap of zero. It is the condition for a marketplace that keeps its sellers' trust.
Manual payout vs scheduled batch
Paying each seller by hand risks an omission, a miscalculated commission or a double payment. A weekly batch calculates, holds and pays according to fixed rules.
| Criterion | Manual payout | Scheduled batch |
|---|---|---|
| Frequency | Irregular | Fixed weekly |
| Commission calculation | By hand | Automatic 8-15 % |
| OM/Wave transfer fees | Often forgotten | Deducted (~1 %) |
| Minimum threshold | None | 5,000 FCFA |
| Dispute hold | Not managed | 7 days |
| Reconciliation gap | Frequent | Target zero |
| Per-seller reporting | Absent | Automatic |
A batch removes human error and gives each seller a clear statement of what they are owed.
The split calculation, item by item
Every sale breaks down the same way. The transparency of the calculation is what reassures the seller.
| Item | 2026 rule | Example on 20,000 FCFA |
|---|---|---|
| Gross sale | Customer amount | 20,000 FCFA |
| Platform commission | 8 to 15 % | 2,400 FCFA (12 %) |
| OM/Wave transfer fee | ~1 % | 200 FCFA |
| 7-day dispute hold | Temporary | Released at D+7 |
| Seller net | Balance | 17,400 FCFA |
On a 20,000 FCFA sale at 12 % commission, the seller receives 17,400 FCFA once fees are deducted, provided no dispute is opened within 7 days.
Become a Kolonell referral partner
Do you know merchants who need a marketplace or an e-commerce site? The Kolonell referral partner program pays every successful introduction on a clear scale, with the same calculation rigour as our payouts.
| Type of project referred | Referral commission |
|---|---|
| Showcase site | 15 % + 5 % recurring |
| E-commerce | 12 % |
| Marketplace | 10 % |
| Institutional | 8 % |
Mini case study
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Moussa runs a craft marketplace in Dakar with 40 active sellers. Without automation, he spends a whole afternoon each week calculating commissions and paying one by one, regularly making an error of a few thousand FCFA. With a weekly batch at 12 % commission, a 5,000 FCFA threshold and a 7-day dispute hold, all eligible sellers are paid in one run, Wave/OM fees (about 1 %) are deducted automatically and the reconciliation gap drops to zero. Each seller receives a detailed statement, without dispute.
FAQ
Why a minimum payout threshold?
Paying a seller 800 FCFA would cost more in fees than it returns. A 5,000 FCFA threshold rolls small balances into the next batch, which stays profitable.
What is the 7-day dispute hold for?
It covers the window during which a buyer can open a dispute. The amount is released to the seller at D+7 if no claim is filed.
How do I guarantee a zero gap?
By reconciling each payout to its source sale by ID and deducting fees at calculation time. The batch reconciles automatically: total paid plus commissions plus fees equals total collected.
Which platform commission should I choose?
Between 8 and 15 % depending on the sector and added value. Too low, the marketplace cannot fund its operations; too high, it drives sellers away.
Can I combine payout and referral roles?
Yes. A satisfied seller who recommends Kolonell becomes a referral partner and earns the dedicated scale (marketplace 10 %, e-commerce 12 %), on top of their own activity.
Let's talk about your project. We automate your seller payouts and commission reconciliation to a zero gap. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.

