The verdict in three sentences
For a Singapore public agency redesigning its website, the 2026 market estimate ranges from 80,000 to 300,000 SGD, which usually means an open tender on GeBIZ rather than a quotation. Evaluation typically follows the Price-Quality Method, often weighted around 40% price and 60% quality, with compliance to the Digital Service Standards (DSS), IM8 security policies and hosting on Government on Commercial Cloud (GCC) stated as mandatory. From drafting the specification to go-live, plan 4 to 8 months, including 2 to 3 months for the procurement phase alone.
Thresholds and procedure: where a website redesign sits
A public website redesign is a services contract. Its estimated value over the whole contract period, including maintenance and hosting, determines the procurement method. Ministry of Finance thresholds are revised periodically: check the rules in force at launch date.
| Estimated value (whole period) | Method | Publication |
|---|---|---|
| Small value, up to about 10,000 SGD | Small value purchase | Direct or via GeBIZ |
| About 10,000 to 100,000 SGD | Quotation | GeBIZ, at least 3 quotes sought |
| Above about 100,000 SGD | Open tender | GeBIZ |
| Above the WTO GPA threshold | Open tender with international obligations | GeBIZ |
| Period contract or framework | Depends on total value | Depends on threshold reached |
A common mistake is estimating only the build. A 90,000 SGD redesign plus 3 years of support at 25,000 SGD a year totals 165,000 SGD and clearly requires an open tender.
Evaluation criteria and budget: what separates bids
A 40/60 weighting rewards quality without ignoring price. The quality score should be split into sub-criteria scored on the technical proposal and, ideally, a 45 minute presentation.
| Quality sub-criterion (60%) | Indicative weight | What the agency should ask for |
|---|---|---|
| Methodology and schedule | 15% | Detailed plan, workshops, content migration approach |
| Accessibility (DSS, WCAG 2.1 AA) | 15% | Audit report, target conformance, accessibility statement |
| Security and GCC readiness | 10% | IM8 compliance, penetration test plan, cloud architecture |
| UX and design | 10% | Key e-service journeys, Singpass login, feedback forms |
| Team and public sector references | 5% | CVs, government sites delivered |
| Reversibility and support | 5% | Source code handover, documentation, SLA |
| Budget item | 2026 market estimate (SGD) | |
| Consultancy and specification (optional) | 10,000 to 30,000 | |
| UX design, prototypes, workshops | 15,000 to 45,000 | |
| CMS build and integrations (Singpass, forms, search) | 35,000 to 140,000 | |
| Accessibility audit and fixes | 8,000 to 25,000 | |
| Content migration (300 to 800 pages) | 8,000 to 25,000 | |
| Editor training | 3,000 to 8,000 | |
| Support and GCC hosting per year | 15,000 to 40,000 |
Accessibility, security and reversibility: clauses not to forget
Singapore government digital services must meet the Digital Service Standards, which reference WCAG accessibility and usability requirements, and must comply with IM8 instructions on ICT and smart systems management, including security testing before launch. Hosting on GCC is the default for agency websites, and vendors should demonstrate experience with it.
Also require ownership of custom code, a widely supported CMS, and a costed exit and handover clause. These three clauses prevent vendor lock-in when the contract is re-tendered four or five years later.
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Illustrative example: Daniel, procurement lead at a Singapore statutory board, estimates the redesign at 120,000 SGD and 3 years of support at 25,000 SGD a year, 195,000 SGD in total. He launches an open tender on GeBIZ and receives 7 bids. Bid A at 110,000 SGD scores 40/40 on price and 38/60 on quality (78). Bid B at 135,000 SGD scores 32.6/40 on price and 54/60 on quality, thanks to an included accessibility audit and proven GCC deployments (86.6). The 40/60 weighting makes Bid B win, costing 25,000 SGD more but avoiding an estimated 20,000 SGD of later remediation.
FAQ
Should support be included in the contract estimate?
Yes, the value compared with thresholds includes all services over the full period, options included. Support at 25,000 SGD a year over 3 years adds 75,000 SGD to the estimate.
Can the agency negotiate with bidders?
Only where the tender documents allow it. Clarification and negotiation with the top 3 bidders often lowers prices by 5 to 15% and sharpens deliverables.
What accessibility level should we require?
Require WCAG 2.1 AA at launch, verified by an independent audit. An independent audit costs in the order of 8,000 to 15,000 SGD.
How many bids should we expect?
For a public website between 80,000 and 300,000 SGD, expect 5 to 12 bids. A precise specification with the current sitemap and page volumes greatly improves comparability.
Can a foreign agency bid?
Yes, GeBIZ is open to foreign suppliers who register as trading partners, although some contracts require a local entity or security clearance. Presentations can often be held by video if the tender allows it.
Let's scope your project. Share your tender documents or draft specification, and we will reply on scope, methodology and schedule. Detailed quote within 48 h via our free quote page. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
