The verdict in three sentences
In Ziguinchor, English is no longer just for tour guides in Cap Skirring: NGOs, cashew and mango exporters and Lower Casamance hotels exchange emails and calls with English-speaking partners every day. The online course Anglais du bureau : emails, téléphone et échanges quotidiens (taught in French) costs 50,000 FCFA (about 76 EUR) for 18 hours, two to four times less than one term at a language institute in Ziguinchor. For an assistant or a salesperson who already has the basics (A1 level), it is the shortest route to sending an email without a translator and handling a call to the end.
Why office English matters in Ziguinchor in 2026
Casamance works with foreign partners more than people think. Cashew nuts are shipped to India and Vietnam, often through traders who write in English. Dried mangoes and fresh fruit target British and Dutch buyers. NGOs and cooperation agencies based in town receive reports, quote requests and calls from donors in London, Accra or Nairobi. Tourism in Cap Skirring and Oussouye welcomes Gambian, Nigerian and European visitors who book by email.
In these organisations, the person who picks up when the phone shows +44 or +234 quickly becomes indispensable. The issue is rarely grammar. It is the fear of answering badly, and the time lost when every email goes through a machine translator and then a colleague's review.
| Office situation | Without training | After the course (target) |
|---|---|---|
| Email from an Indian cashew buyer | 30 to 45 min with a translator | 10 to 15 min with an adapted template |
| Call from a donor in London | Transferred to a colleague | Message taken, call-back scheduled |
| Booking request from a Gambian client | Answer the next day | Answer within the hour |
| Video call with a partner in Accra | Silence or frozen phrases | Introduction and simple questions |
| Chasing an English-speaking supplier | Avoided | Short, polite email |
| Note-taking in meetings | Incomplete | 200-word office vocabulary mastered |
Comparing the options and their price
Several paths exist in Ziguinchor. Private institutes and language centres offer evening group classes, useful for general conversation but rarely focused on professional email. Free videos are plentiful, but nobody corrects your emails.
| Option (2026 ballpark) | Price | Duration | Feedback and certificate |
|---|---|---|---|
| Language institute in Ziguinchor, group class | 100,000 to 200,000 FCFA per term | 3 months, fixed hours | Varies, rarely office-focused |
| Private tutor at home | 5,000 to 10,000 FCFA per hour | Depends on availability | Usually no certificate |
| Free YouTube videos and apps | 0 FCFA (plus mobile data) | Unlimited | No feedback |
| Kolonell, Office English (level 2) | 50,000 FCFA | 18 h, self-paced | 86 corrected exercises, 2 projects, verifiable certificate |
| Full Professional English track (5 levels) | 350,000 FCFA instead of 450,000 | Progressive | Certificate at each level |
The course has 5 modules and 25 lessons: introducing yourself and your company, office vocabulary, simple and effective emails, phone and video calls, then questions and exchanges with colleagues and clients. Listening exercises mix British, Nigerian and Kenyan accents, which match the real contacts of Casamance businesses. You submit a kit of eight template emails in module 3, then a final file with two simulated calls, reviewed by a trainer.
To get started, the Office English course for emails and phone calls page details the syllabus (the course is taught in French). If you are starting from zero, the Professional English track begins with level 1, Beginner English.
What English can change on your payslip
Salary gaps between a French-only profile and one able to handle emails and calls in English do exist, but they depend on the sector. The figures below are 2026 ballpark figures observed in Senegal and Côte d'Ivoire. The course guarantees neither a job nor a salary.
| Role in Ziguinchor | Indicative monthly salary | Possible gap with English |
|---|---|---|
| Administrative assistant at an NGO | 150,000 to 250,000 FCFA | +30,000 to 80,000 FCFA |
| Cashew or mango export sales rep | 150,000 to 300,000 FCFA (excl. commissions) | +30,000 to 80,000 FCFA, plus access to English-speaking buyers |
| Hotel receptionist in Cap Skirring | 100,000 to 180,000 FCFA | +30,000 to 60,000 FCFA |
| Customer service officer | 120,000 to 220,000 FCFA | +30,000 to 70,000 FCFA |
| Entrepreneur or manager | Varies | New clients and suppliers |
Mini case study
Learn this skill with Kolonell Academy
Short, practical online courses (taught in French), graded exercises, certificate. Pay with Wave or Orange Money.
Fatou, 27, is an assistant at a cashew export company in Ziguinchor. She earns 160,000 FCFA a month and spends about 5 hours a week translating and reviewing emails from English-speaking buyers, with a colleague's help.
She follows the course at 3 hours a week: 18 hours, so 6 weeks. Cost: 50,000 FCFA, paid with Wave. If she halves her email handling time, she frees 2.5 hours a week, roughly 10 hours a month for higher-value tasks. If, at her annual review, her role evolves into a bilingual profile with a 40,000 FCFA monthly gap (a cautious assumption at the low end of the range), the course pays for itself in under 6 weeks of extra salary: 50,000 / 40,000 = 1.25 months. Nothing is automatic, but the math stays favourable even with a smaller gain.
FAQ
Do I need to speak English already?
Yes, A1 level is enough: introducing yourself and understanding simple sentences. If not, start with level 1 of the track, then move on to this 18-hour course.
How long does it take to finish?
The course takes about 18 hours. At 3 hours a week, plan for 6 weeks; at 1 hour a day, under 3 weeks.
Does it work on a mobile connection in Ziguinchor?
Lessons run online on phone or computer, and each module has a downloadable PDF. Plan a 2 to 3 GB monthly data bundle for the listening exercises.
Is the certificate recognised by employers?
The Kolonell certificate can be verified online and lists the skills assessed through 2 projects. It is not a state diploma, but it gives a recruiter concrete proof of your level.
How do I pay the 50,000 FCFA?
Payment is by Wave or Orange Money. The full 5-level track costs 350,000 FCFA instead of 450,000.
Take the next step. Enroll in Anglais du bureau : emails, téléphone et échanges quotidiens: 18 hours online, 50,000 FCFA (about 76 EUR), verifiable certificate. Pay with Wave or Orange Money. Questions? WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.