The verdict in three sentences
A medical practice in Diourbel, especially under pressure during the Magal of Touba, manages its flow better with an online booking and pre-triage site. Online booking captures 25 to 38 % of patients and SMS reminders cut no-shows by about 20 %. Budget 320,000 to 1,200,000 FCFA depending on whether you want a showcase or a full online-calendar site.
Showcase or site with online calendar
Two tiers. The 5-page showcase reassures and informs (specialties, hours, on-call, contact). The site with an online calendar adds slot booking, automatic SMS reminders and a symptom form to pre-triage the patient before the consultation.
| Criterion | 5-page showcase | Site + online calendar |
|---|---|---|
| 2026 price | 320,000 - 480,000 FCFA | 750,000 - 1,200,000 FCFA |
| Lead time | 8 - 12 days | 18 - 26 days |
| Online booking | No (phone) | Yes, real-time slots |
| SMS reminders | No | Yes, automatic |
| Symptom form | No | Yes (pre-triage) |
| Hours / on-call page | Static | Auto-updated (Magal) |
| Lighthouse / perf | 94+ | 94+ |
| Hosting / month | 20,000 - 35,000 FCFA | 20,000 - 35,000 FCFA |
The impact on patient flow
Benefits are measured on bookings, no-shows and perceived wait time, especially during peak periods.
| Metric | Before (phone) | After (site + calendar) | Effect |
|---|---|---|---|
| Bookings made online | 0 % | 25 - 38 % | unclogs the front desk |
| No-shows | 100 % base | -20 % | SMS reminders |
| Calls to reception / day | high | -30 to -40 % | self-service booking |
| Perceived wait time | long | reduced | smoothed slots |
| On-call page up to date (Magal) | manual | automatic | fewer errors |
| Out-of-area patients informed | no | yes | bilingual possible |
During the Magal, when the influx explodes, the automatically updated hours/on-call page and the form-based pre-triage prevent the front desk from being overwhelmed.
Mini case study
Dr Sow runs a practice in Diourbel and sees about 40 patients/day. His reception spends ~3 h/day on the phone scheduling appointments, and he suffers ~6 no-shows/day. He invests 950,000 FCFA in a site with an online calendar and SMS reminders. Result: 30 % of appointments move online (12/day), freeing ~1 h/day of reception time, and no-shows drop to ~5/day. On an average consultation at 8,000 FCFA, recovering even one no-show per day is ~8,000 FCFA/day, nearly 200,000 FCFA/month, on top of the admin time saved. The site pays for itself in about 5 months.
FAQ
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How much does a medical practice website in Diourbel cost in 2026?
A 5-page showcase costs 320,000 to 480,000 FCFA. A site with an online calendar, SMS reminders and a symptom form ranges from 750,000 to 1,200,000 FCFA, delivered in 18 to 26 days.
Do SMS reminders really cut no-shows?
Yes. An SMS reminder 24 h before the appointment reduces absences by about 20 % on average, which means recovered consultations every week.
How does the site help during the Magal?
The hours and on-call page updates automatically, and the pre-triage form sorts cases before reception, preventing congestion during the peak influx.
Does the symptom form replace the consultation?
No. It only serves to pre-triage and prioritize the patient before arrival; diagnosis remains the physician's role during the consultation.
Which hosting keeps it fast on 3G?
Managed hosting at 20,000 - 35,000 FCFA/month with a Lighthouse score of 94+ ensures fast loading, essential for patients on mobile connections.
Let's talk about your project. We quote your medical practice website with online calendar and SMS reminders within 24 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
