The verdict in three sentences
A medical practice in Dakar still keeping records on paper or a spreadsheet loses time, misplaces histories and struggles with patient reminders. A custom software (8 to 20 million FCFA) centralizes patient records, booking and mobile money payment, with an essential offline mode given network outages. Since 80 % of access happens on mobile, the tool must be mobile-first, not a repurposed desktop application.
2026 pricing for a Dakar practice
The budget depends on the number of practitioners, patient volume and integrations (mobile money, SMS, partner lab). 2026 orders of magnitude in Senegal.
| Item | 2026 range | Note |
|---|---|---|
| Custom software (build) | 8,000,000 to 20,000,000 FCFA | By modules and practitioners |
| Monthly maintenance | 400,000 to 1,000,000 FCFA | Fixes, evolutions, hosting |
| Mobile money integration | 1,000,000 to 2,500,000 FCFA | Wave, Orange Money |
| SMS reminder module | 500,000 to 1,200,000 FCFA | + cost per SMS |
| Data migration | 800,000 to 2,500,000 FCFA | By paper/spreadsheet volume |
| Team training | 400,000 to 1,000,000 FCFA | 1 to 3 days |
Priority features
In the Senegalese context, some features weigh more in the ROI. 2026 impact estimates.
| Feature | Value | Estimated gain |
|---|---|---|
| Digital patient record | History accessible anywhere | Smoother consultations |
| Online booking + SMS | Reduces forgotten visits | No-shows -25 % |
| Integrated mobile money | Immediate collection | Unpaid bills -20 % |
| Offline mode (deferred sync) | Resists outages | Zero downtime |
| Revenue dashboard | Daily steering | Cash-flow visibility |
| Patient portal (results) | Fewer calls | Inbound calls -20 % |
Mini case study
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Dr. Ndiaye runs a 3-doctor practice in Dakar (Point E) seeing about 60 patients/day. No-shows account for 15 % of appointments, or 9 slots lost per day at an average consultation of 15,000 FCFA. That is 135,000 FCFA/day, roughly 2,970,000 FCFA/month in lost revenue (22 days). With custom software at 12,000,000 FCFA and 600,000 FCFA/month maintenance, SMS reminders and online booking target -25 % no-shows, about 742,000 FCFA recovered per month. The upfront investment pays back in a little over 16 months, excluding admin time savings and mobile money collection.
FAQ
How much does medical practice software cost in Dakar in 2026? Between 8 and 20 million FCFA for custom development, depending on the number of practitioners and modules. Budget 400,000 to 1,000,000 FCFA/month for maintenance.
Is offline mode really necessary? Yes, with frequent network outages a practice cannot depend on a permanent connection. Data is entered locally then synced once the network returns.
Can we collect via Wave and Orange Money directly? Yes, mobile money integration allows immediate collection at reception or online, reducing unpaid bills and simplifying accounting.
Should it be mobile or desktop? Mobile-first: 80 % of access is on phones, for both patients and staff. Desktop remains useful at reception but should not be the foundation.
How long to go live? Budget 12 to 18 weeks for a full scope, with a first usable version in 6 to 8 weeks if you start with patient records and booking.
Let's scope your project. Tell us your number of practitioners, patient volume and mobile payment needs, and we will price your software. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
