The verdict in three sentences
Custom management software for a New York insurance brokerage costs between 30,000 and 65,000 EUR in 2026, with regulatory compliance built in. The value isn't plain policy management: it comes from commission tracking carrier by carrier and renewal reminders that lift the renewal rate by several points. Expect 4 to 6 months to deliver, with the ROI driven by the policies you no longer let lapse by oversight.
Modules and budget for a brokerage
A firm of 3 to 15 staff manages 800 to 5,000 policies across 10 to 30 carriers, each with its own commission rates, statements and formats. Custom software pays off when commission reconciliation and renewal tracking no longer fit in a spreadsheet.
| Module | What it does | 2026 range (EUR) |
|---|---|---|
| Policy management | Client record, coverage, documents | 5,000 - 9,000 |
| Commission tracking | Rate per carrier, statement reconciliation | 5,000 - 10,000 |
| Renewal reminders | Renewals, notice periods, automatic alerts | 4,000 - 8,000 |
| Claims management | Filing, tracking, history | 4,000 - 8,000 |
| Compliance & licensing | Advice duty, audit trail, archiving | 4,000 - 9,000 |
| Carrier integration | Statement import, automated feeds | 4,000 - 9,000 |
| Dashboard & client portal | Steering, insured self-service | 4,000 - 8,000 |
A Starter core (policies + commissions + renewals) sits around 30,000 - 38,000 EUR. The full version with claims, compliance and carrier integration reaches 55,000 - 65,000 EUR.
Commissions and renewals: where the margin is decided
Two leaks destroy a brokerage's profitability: under-collected commissions for lack of reconciliation, and policies cancelled for lack of a timely reminder. An average firm loses 1 to 3% of its book each year to plain missed renewal dates.
| Indicator | Before (spreadsheet) | After (software) |
|---|---|---|
| Undetected commission gaps | 3 - 6% of commission revenue | < 1% |
| Renewal rate | 85 - 88% | 91 - 94% |
| Policies lost to oversight / year | 40 - 90 | < 15 |
| Statement reconciliation time | 3 d / month | 0.5 d / month |
| Claim handling time | 6 days | 2 days |
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Mini case study
Laurence Foster, principal of a New York brokerage (8 staff). A book of 3,200 policies, 620,000 EUR in annual commissions. She invests 48,000 EUR in custom software (policies, commissions, renewals, compliance). Automatic statement reconciliation reveals 11,000 EUR in uncollected commissions over the year. In parallel, automatic reminders lift the renewal rate from 86% to 92%, saving 190 policies worth about 34,000 EUR in commissions. Year-one gain: 45,000 EUR; the tool pays for itself in 13 months.
FAQ
Does the software handle compliance and licensing? Yes: advice-duty audit trail, archiving of delivered documents, history of exchanges. This module is 4,000 - 9,000 EUR and secures regulatory audits.
Can we import carrier statements? Yes, via an integration module (4,000 - 9,000 EUR) that imports statements and automatically reconciles expected vs collected commissions, often surfacing 10,000 EUR of gaps in year one.
How much does the renewal rate rise? With automatic reminders at 60 and 30 days before expiry, firms typically gain 4 to 6 points of renewal, i.e. dozens of policies saved per year in a mid-sized firm.
What's the rollout time? Expect 4 to 6 months: regulatory scoping, build, book migration and training. Migrating existing policies is the most sensitive step and is prepared upfront.
What's the recurring cost? Budget 12 to 20% of project cost per year (hosting, support, regulatory updates), i.e. roughly 6,000 - 10,000 EUR/year on a 48,000 EUR project.
Let's scope your project. Tell us the size of your book, your number of carriers and your priorities (commissions, renewals, compliance), and we'll price a compliant, scalable core. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
