Insurance brokerage management software cost in London in 2026

The verdict in three sentences

A 25-person broker in London that tracks policies, claims and commissions in spreadsheets typically leaks 2 to 4% of commission income for lack of reliable reconciliation against insurer statements. Established platforms such as Acturis or Applied Epic cover most UK broking needs, but per-user pricing and configuration fees add up, and niche lines often need workarounds. A custom application is worth considering when your book is specialist; on the Kolonell grid, a complex application starts at 10,670 to 22,870 EUR and up (7 to 15 million FCFA).

Platform, spreadsheets or custom: 2026 comparison

UK broking platforms are mature and connected to insurer trading networks. Custom software makes sense when your workflows or lines of business fall outside their standard model.

Over 5 years, a platform at 100 EUR per user per month costs 150,000 EUR for 25 users, before onboarding. A custom application at 17,000 EUR with Premium maintenance at 180 EUR a month comes to about 27,800 EUR over the same period, but without native connections to every insurer's trading system. That trade-off is the core of the decision.

Must-have modules for a regulated broker

The FCA client money rules (CASS 5) require strict segregation and reconciliation of premiums held on behalf of insurers and clients. Software must make those rules routine.

Mini case study

James, managing director of a 25-person broker in London, places 14 million EUR of premium a year with 12 insurers, at an average commission of 14%, or 1.96 million EUR of commission. An estimated 3% leakage from weak reconciliation represents 58,800 EUR a year. Adding 3 days a month of admin saved across 4 people (about 35,000 EUR a year), the gain reaches roughly 93,800 EUR a year. For a 20,000 EUR application plus 2,160 EUR of annual maintenance, payback lands within 3 months on paper; the real question is whether custom software can replace the insurer connectivity a platform provides.

FAQ

How much does custom brokerage software cost?

On the Kolonell 2026 grid, a complex application of this kind costs 10,670 to 22,870 EUR and up (7 to 15 million FCFA). A scope of 25 users, 12 insurers and a claims module often lands between 15,000 and 20,000 EUR.

Should a London broker go custom rather than Acturis or Applied Epic?

For a mainstream commercial or personal lines book, a UK platform is often the safer choice because of its insurer connectivity. Custom pays off for specialist lines, unusual commission structures or as a reconciliation and reporting layer next to the platform.

Does the software handle FCA client money rules?

It can encode your CASS 5 processes: segregation, reconciliations and records. Compliance remains the responsibility of the regulated firm; the software makes it traceable and auditable.

How long does migrating our spreadsheets take?

Migrating 5 to 10 years of policies and claims takes 3 to 5 weeks, within the 5 to 7 month schedule. Duplicate clean-up is often needed on 10 to 20% of records.

What does the 180 EUR monthly maintenance cover?

The Premium plan covers fixes, security updates, backups and a volume of minor changes. Major new modules are quoted separately.

Let's scope your project. Send us your insurer list and policy volumes, and we will propose a scope, a budget within the Kolonell grid and a schedule. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.