Insurance Broker Management Software Cost in Dublin

The verdict in three sentences

A broker with 12 staff managing 4,000 policies across fifteen insurers has two obligations that leave no room for error: proving its IDD and Consumer Protection Code advice on every sale, and collecting every commission due. A broker management package costs EUR 150 to 400 per user per month, or EUR 21,600 to 57,600 a year for 12 seats, while a custom tool requires EUR 35,000 to 65,000 plus EUR 600 to 1,200 a month of maintenance. Custom software makes sense when your processes (MGA business, fleets, cross-border group schemes) fall outside the standard mould.

IDD and Central Bank of Ireland requirements to build in

Under the Insurance Distribution Directive and the Central Bank of Ireland's Consumer Protection Code 2025, the broker must keep evidence of the demands-and-needs assessment, the fair analysis of the market and the written advice. The CBI inspects these items, and recent enforcement actions focus mainly on incomplete files. The tool must therefore enforce a journey:

• demands-and-needs fact find, timestamped and e-signed (eIDAS);
• fair analysis evidence: number of products and insurers compared;
• statement of suitability and IPID stored in the client file;
• product oversight and governance (POG): target market per product, with alerts if a client falls outside it;
• Minimum Competency Code CPD: tracking of the 15 annual hours per staff member;
• AML/CFT: due diligence level and documents, particularly for life and investment business.

The real gain: commission statement reconciliation

Each insurer sends commission statements in its own format: PDF, Excel, EDI or portal download. Manual reconciliation against premiums collected takes 3 to 4 days a month for a 4,000-policy book, and 1 to 3% of commissions due are never claimed. An automated import and matching module checks each line against the book, flags rate discrepancies and policies with no commission, then prepares the chasers.

For a 4-user broker, a package is almost always cheaper. Beyond 10 seats, per-user licensing tips the balance.

Mini case study

Aoife, managing director of a general and group health broker in Dublin 2, employs 12 people and manages 4,000 policies with 16 insurers, including 3 UK carriers for Northern Ireland clients. Annual commission income reaches EUR 1.1 million. An assistant spends 3.5 days a month on reconciliation, and a one-off audit found 1.8% of commissions unpaid, EUR 19,800. With a custom tool at EUR 52,000, recovering 1.5 points of commission brings in EUR 16,500 a year, and the 3 days freed are worth about EUR 9,000 a year. Against a package that would cost her EUR 3,600 a month, the custom build pays back in under 2 years.

FAQ

How much does insurance broker software cost in 2026?

A package costs EUR 150 to 400 per user per month. A custom tool costs EUR 35,000 to 65,000, plus EUR 600 to 1,200 a month of maintenance.

Does the software evidence IDD advice in a Central Bank inspection?

Yes, each file keeps the demands-and-needs, products compared and signed advice, timestamped and retained for at least 6 years. A full file export takes under 30 seconds.

Can we import statements from all our insurers?

Yes, one connector per format (PDF, Excel, EDI) is built case by case, budget EUR 1,500 to 3,000 per non-standard insurer. Automatic matching rates usually exceed 90%.

Where is the data hosted?

In an EU data centre, GDPR compliant, with daily backups. Health data for group schemes can be isolated with stricter access controls for about EUR 150 to 400 a month extra.

How long does migration from our current system take?

Four to six months in total, including 3 to 4 weeks of book migration. Go-live is scheduled for a quiet month, often July or August.

Let's scope your project. Send us your number of users, policies and insurer partners, and we will price a precise scope between EUR 35,000 and 65,000, IDD compliance included. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.