The verdict in three sentences
In 2026, an enterprise client portal built in Dakar is budgeted between 6,000,000 and 18,000,000 FCFA, depending on modules (authentication, order tracking, notifications, billing). The typical timeline is 8 to 14 weeks for a solid scope with SMS/WhatsApp notifications, the leading channel in Senegal. An international buyer sourcing the same portal from a French-speaking nearshore team pays the equivalent of 18,000 to 50,000 EUR, with excellent value for money.
Modules and FCFA prices for a Dakar company
Customer relations are digitizing fast in Senegal, driven by mobile and WhatsApp. A well-designed portal cuts calls and streamlines order tracking. Here are the modules and their 2026 order-of-magnitude cost.
| Module | Scope | Cost 2026 (FCFA) |
|---|---|---|
| Authentication & profiles | Login, MFA, roles | 1,000,000 - 2,200,000 |
| Order tracking | Statuses, history, documents | 1,500,000 - 3,500,000 |
| SMS/WhatsApp notifications | Order alerts, reminders | 1,200,000 - 2,800,000 |
| Invoice space | Viewing, PDF | 1,000,000 - 2,500,000 |
| Wave/Orange Money payment | Mobile collection | 1,200,000 - 3,000,000 |
| Admin dashboard | Customer management, exports | 1,000,000 - 2,500,000 |
A core of authentication + order tracking + notifications starts around 6,000,000 FCFA. A full portal with billing, mobile payment and dashboard reaches 15,000,000 to 18,000,000 FCFA.
Nearshore: the same portal seen from Europe
A European or North American decision maker who entrusts their portal to a French-speaking team in Dakar gets a competitive rate while keeping the language and a close time zone. Here is the FCFA vs EUR mapping, order of magnitude 2026.
| Scope | Dakar price (FCFA) | EUR equivalent | Comparable EU agency price |
|---|---|---|---|
| Core portal | 6,000,000 | ~9,150 EUR | 18,000 - 25,000 EUR |
| Mid portal | 11,000,000 | ~16,800 EUR | 30,000 - 45,000 EUR |
| Full portal | 18,000,000 | ~27,450 EUR | 50,000 - 70,000 EUR |
The international buyer typically pays in EUR between 18,000 and 50,000 EUR depending on scope, including project management, testing and warranty.
Mini case study
Mr. Ndiaye, sales director of an agricultural equipment importer in Dakar, receives dozens of calls daily from resellers asking about their order status. He invests 9,000,000 FCFA in a portal with order tracking and automated WhatsApp notifications. Inbound calls drop 60%, freeing a salesperson for prospecting, and resellers feel better informed. The productivity gain is estimated at 3,500,000 FCFA/year, paying back the portal in a little over two years, on top of additional sales.
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FAQ
Why prioritize WhatsApp notifications in Senegal?
WhatsApp is the dominant channel: high open rate, low cost, mass adoption. A portal pushing order updates over WhatsApp is read far more than email.
Can Wave and Orange Money be integrated into the portal?
Yes, and it is recommended for direct collection. The mobile payment module costs 1,200,000 to 3,000,000 FCFA and ties into order tracking.
What is the timeline for a portal in Dakar?
Plan for 8 to 14 weeks depending on module count. A reduced core can ship in 6 weeks.
Can a Dakar team deliver for a European client?
Yes: the French-speaking nearshore model offers a rate of 18,000 to 50,000 EUR, the same language, a close time zone and code quality on par with EU agencies.
How is maintenance guaranteed?
Plan a maintenance contract of 50,000 to 200,000 FCFA/month covering updates, monitoring and small improvements.
Let's scope your project. Tell us your priority modules and whether you bill in FCFA or EUR, and we will frame a portal between 6,000,000 and 18,000,000 FCFA (18,000-50,000 EUR). Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
