The verdict in three sentences
A diagnostic imaging centre in Miami running MRI, CT and ultrasound across 3 locations should budget USD 18,000 to 36,000 for a website that routes each patient to the right exam and the right location. RIS scheduler integration (USD 4,000 to 10,000) and HIPAA-compliant hosting (USD 200 to 450 per month) are the two line items that turn a brochure into a tool that actually relieves the front desk. Done well, the project ships in 8 to 12 weeks and removes roughly 35% of calls about prep instructions.
What the website must do for a multi-site centre
An imaging patient arrives with an order from their physician and three questions: which exam exactly, at which location, and how do I prepare. An effective website answers all three before the patient picks up the phone. In practice that means one page per exam (musculoskeletal MRI, brain MRI, chest CT, coronary CT angiography, abdominal ultrasound, mammography) with duration, fasting rules, contraindications (pacemaker, claustrophobia, pregnancy, creatinine for contrast) and documents to bring, including insurance card and referral.
The second building block is a simple routing engine: the patient picks the prescribed exam, the nearest location (Brickell, Coral Gables, Doral for example) and sees slots that are genuinely available. The site also lists equipment per location, because a patient referred for a 3 Tesla MRI must not book at a site that does not have one.
| Line item | 2026 range (USD) | Comment |
|---|---|---|
| UX design and mockups | 3,000 to 6,500 | Patient journey, routing by exam |
| Website build (15 to 30 pages) | 8,000 to 15,000 | CMS, exam pages, location pages |
| Exam page copywriting (20 to 40 pages) | 2,500 to 6,500 | Reviewed by a lead radiologist |
| RIS scheduler integration | 4,000 to 10,000 | Depends on vendor and API |
| Local SEO for 3 sites + ADA/WCAG accessibility | 2,000 to 4,000 | Google profiles, MedicalClinic markup |
| Total project | 18,000 to 36,000 | RIS integration at the low end |
Online booking: RIS integration or third-party platform
The structural decision is booking. Three options exist in 2026: send patients to a consumer booking platform, embed a booking module supplied by the RIS vendor, or build an interface connected to the RIS API. Imaging is harder than a consultation: each exam ties up a scanner, a duration and sometimes a specific technologist, which makes generic platforms a poor fit for contrast exams.
| Option | Upfront cost | Recurring cost | Main limitation |
|---|---|---|---|
| Consumer booking platform | USD 0 to 1,200 | USD 150 to 400 per month per provider | Poor fit for contrast exams |
| RIS vendor booking module | USD 4,000 to 6,500 | USD 100 to 250 per month | Imposed design, little customisation |
| Interface connected to RIS API | USD 6,500 to 10,000 | Included in maintenance | Depends on API quality |
| Call-back request form | USD 1,000 to 2,000 | Front-desk time | Does not reduce calls |
| HIPAA hosting for site and data | Included | USD 200 to 450 per month | Mandatory once PHI flows through |
As soon as the site collects an exam reason, an uploaded order or insurance details, it handles protected health information: hosting must be HIPAA-compliant, every vendor must sign a Business Associate Agreement, and tracking pixels must be removed from booking pages. Florida's data-breach notification law adds a 30-day reporting duty if anything leaks.
Typical timeline and KPIs to track
A standard project breaks down into 2 weeks of scoping and sitemap, 2 to 3 weeks of mockups, 3 to 5 weeks of build and RIS integration, and 1 to 2 weeks of acceptance testing with the front desk. KPIs to track from launch are inbound call volume by reason, share of appointments booked online (target 40 to 55% after 6 months), cancellation rate due to poor preparation, and clicks on prep instruction pages.
Mini case study
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Daniel, managing director of an imaging centre in Miami with 3 locations, receives about 1,200 calls a week, 40% of them about prep or routing. One scheduler handles around 60 calls a day at a loaded cost of USD 48,000 a year. With a USD 28,000 website (RIS integration included) and USD 320 a month of HIPAA hosting, the centre targets 35% fewer calls, about 420 calls avoided per week. That frees the equivalent of 1.4 positions, roughly USD 67,000 a year redeployed to in-person reception. First-year cost (about USD 32,000) is recovered in under 6 months, and cancellations caused by fasting mistakes drop from 4% to under 2%.
FAQ
Is HIPAA-compliant hosting mandatory for an imaging centre website?
Yes, as soon as the site stores or transmits PHI (exam reason, physician order, results). Expect USD 200 to 450 per month depending on volume and redundancy, plus a signed BAA. A pure brochure with no health form can avoid it, but that is rarely the case.
Can results be displayed on the website?
Yes, through a patient portal linked to the PACS or image-sharing platform, but that is a separate USD 10,000 to 25,000 project. Most centres start with the website and booking, then add the portal in phase 2.
How many exam pages need to be written?
An MRI, CT and ultrasound centre usually covers 20 to 40 distinct exams. Each page costs USD 100 to 180 to write and should be reviewed by a lead radiologist before publication.
Does the site need to be ADA accessible?
Website accessibility lawsuits are frequent in Florida, and an older or visually impaired patient base makes it essential. Targeting WCAG 2.1 AA adds about 10% to the build budget.
What is a realistic timeline for 3 locations?
Allow 8 weeks without complex RIS integration and 12 weeks if the vendor API requires custom work. Medical review of exam pages is often the critical path.
Let's scope your project. Send us your locations, equipment list and RIS vendor name: we will price the scope, an indicative budget and the go-live date. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
