The verdict in three sentences
A custom telehealth platform in Tunis is budgeted between 60,000 and 200,000 TND depending on the number of modules and security level. The structuring blocks are secure video, online payment, electronic prescription and compliance with health data processing. The timeline runs 4 to 8 months, load testing and compliance included.
Custom platform or generic solution
Generic video solutions cost little but handle neither payment, nor prescription, nor health compliance. Custom integrates the whole patient journey into a single controlled environment.
| Criterion | Generic solution | Custom platform |
|---|---|---|
| Upfront cost | 0-5,000 TND | 60,000-200,000 TND |
| Monthly cost | 200-1,000 TND | 1,500-5,000 TND (maintenance) |
| Secure health video | Partial | Native encrypted |
| Integrated payment | No | Yes (card + local) |
| Electronic prescription | No | Yes |
| Health data compliance | Low | Contractual |
| Brand and journey | Generic | Custom |
Modules and quote ranges
The quote is built block by block; a group can start with a video-payment core then enrich in iterations.
| Module | 2026 range (TND) | Priority |
|---|---|---|
| Secure video and waiting room | 15,000-45,000 | Critical |
| Telehealth appointment booking | 8,000-20,000 | High |
| Online payment | 6,000-18,000 | High |
| Electronic prescription | 8,000-25,000 | High |
| Consultation record | 10,000-30,000 | High |
| Patient mobile app | 15,000-45,000 | Optional |
Mini case study
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Karim, director of a 3-clinic group in Tunis, launches a platform for 40 doctors. The chosen quote lands at 130,000 TND, plus 3,000 TND/month for maintenance and hosting. The platform absorbs 1,500 teleconsultations/month at 45 TND each, i.e. 67,500 TND/month of flow, including an internal commission avoided on third-party solutions. Return on the build investment is reached in about 10 months, with a unified brand and controlled data as a bonus.
FAQ
Must the video be health-specific? Yes, telehealth video requires end-to-end encryption, a virtual waiting room and traceability, beyond a simple consumer tool. That justifies a dedicated block in the quote.
Is local online payment supported? Yes, the platform integrates bank card and common local payment methods in Tunis, with automatic reconciliation of paid consultations.
Is the electronic prescription valid? The platform generates a signed, traceable electronic prescription; the usage framework should be validated with your practitioners and legal counsel during scoping.
Can we start without the mobile app? Yes, a responsive web core covers most of the journey. The patient mobile app is added later if usage justifies it, for 15,000 to 45,000 TND.
What is a realistic go-live timeline? From 4 to 8 months depending on module count. A video-booking-payment core can ship earlier, with prescription and mobile following in iterations.
Let's scope your project. Tell us your doctor count, priority modules (video, payment, prescription) and indicative budget for a structured quote. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
