Custom Client Portal in 2026: Cost, Timeline & Integrations

The verdict in three sentences

A custom client portal in Dakar costs between 6M FCFA (simple version) and 25M FCFA (with invoicing and Wave/Orange Money payment) in 2026. What drives the price is the integrations — SSO, accounting connector, mobile payment — far more than the number of screens. Plan for 8 to 16 weeks of development and 15% of the build per year in maintenance.

2026 price ranges (FCFA)

Benchmarks for a Dakar agency, scope frozen after discovery. A well-built client portal cuts support calls and manual follow-ups.

Cost per module

A portal is built like a menu: you only pay for the useful modules. Here are the 2026 benchmarks per brick.

The Wave/Orange Money payment module is what turns the portal into a collection tool: the client pays their invoice in three clicks from their phone, and the webhook confirms settlement automatically.

Milestone billing

Mini case study

Mr. Sarr, manager of a construction services SME in Dakar, handles 80 business clients and loses huge time emailing PDF invoices and chasing payments. Choice: portal with invoicing + Wave/OM payment. Quote: 19M FCFA, 13-week timeline, maintenance 2.85M FCFA/year (15%). Estimated result: average payment delay cut from 45 to 18 days, and 6 hrs/week of chasing saved for the assistant (~1.2M FCFA/year). On an average receivables balance of 40M FCFA, gaining 27 days of delay frees up ~3M FCFA of cash. The portal pays for itself in under 18 months.

FAQ

What's the difference between a client portal and a simple login area? A login area shows info; a client portal lets you act: download documents, open a ticket, pay an invoice via Wave. That transactional dimension is what justifies the budget.

Is Wave/Orange Money payment reliable inside a portal? Yes, provided you implement the confirmation webhooks and test them with real amounts. It's a standard module for us (2-4M FCFA): the client pays from their phone, the portal updates the status automatically.

How much is maintenance? Budget 15% of the build per year: fixes, security, small enhancements, updates to the Wave/OM connectors when their APIs change. On a 19M FCFA portal, that's ~2.85M FCFA/year.

Can you connect my accounting software? Yes, via a connector (2-4M FCFA): automatic export or API sync depending on what your software exposes. We scope feasibility before quoting.

How long until delivery? From 8 weeks for a simple portal to 16 weeks with invoicing and payment. A 2-week discovery upfront secures the timeline and scope.

Let's scope your project. Tell us how many clients you manage, whether you want to collect via Wave/OM, and your deadline, and we'll price the right modules. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.