The verdict in three sentences
For an SME in Manchester, maintaining a corporate website costs in 2026 EUR 50 to 90 per month for break-fix only, EUR 150 to 300 for evolutive maintenance with 2 hours of work included, and EUR 400 to 900 for managed application maintenance (AMS) with a guaranteed 4-hour response time. Three very different quotes do not mean one supplier is overcharging: they usually describe three distinct service levels. The right choice depends on what a day of downtime costs your business and how many changes you request each month.
The three maintenance tiers compared
Before comparing prices, align the scopes. Here is what each tier contains in a serious contract.
| Item | Break-fix only | Evolutive | Managed (AMS) |
|---|---|---|---|
| Monthly price 2026 | EUR 50 to 90 | EUR 150 to 300 | EUR 400 to 900 |
| Security updates (CMS, plugins) | Monthly | Weekly | As soon as a patch is released |
| Backups | Weekly | Daily, 30 days | Daily, 90 days, off-site copy |
| Bug fixing | Yes, no guaranteed time | Within 2 business days | Response within 4 business hours |
| Development work included | None | 2 h per month | 6 to 12 h per month |
| Uptime monitoring | No | Yes, email alerts | Yes, 24/7 with on-call |
| Monthly report | No | Simple summary | Detailed report and quarterly review |
| Commitment | Monthly | 12 months | 12 to 36 months |
Break-fix suits a 10-page site that rarely changes. Evolutive fits most SMEs that publish news, job offers or tweak pages every month. AMS is justified when the site carries an extranet, critical forms or a regulatory publication obligation.
Real cost over 12 months, including out-of-scope hours
The monthly price does not tell the whole story. The out-of-scope hourly rate and hidden fees change the annual total.
| Annual item | Break-fix only | Evolutive | Managed (AMS) |
|---|---|---|---|
| Subscription (mid-range) | EUR 840 | EUR 2,700 | EUR 7,800 |
| Out-of-scope hourly rate | EUR 75 to 95 | EUR 65 to 80 | EUR 55 to 70 |
| Typical extra hours (15 h per year) | EUR 1,275 | EUR 0 to 600 | EUR 0 |
| Uncovered security incident (estimate) | EUR 800 to 2,500 | Included | Included |
| Exit fees at end of contract | Often charged | Variable | Negotiate to EUR 0 |
| Estimated total | EUR 2,100 to 4,600 | EUR 2,700 to 3,300 | EUR 7,800 |
2026 order of magnitude: an SME requesting more than 10 hours of changes per year often pays less on evolutive than on break-fix once out-of-scope hours are added.
Five checkpoints before signing
A maintenance contract is judged on its clauses, not its headline price. Check at least the following:
- Daily backups with a written retention period (30 days minimum) and a restore test at least once a year.
- Security updates with a maximum delay after a critical vulnerability is published, ideally 72 h.
- Monthly report listing updates, incidents, time used and backup status.
- Reversibility: handover of access, code and database within 10 business days, with no penalty.
- Ownership: domain name, hosting and admin accounts in your company's name.
Mini case study
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Emma, office manager of a 45-employee SME in Manchester, receives three quotes: EUR 70, 220 and 650 per month. Her site publishes 4 news items and 2 job offers per month, about 20 hours of changes per year. On break-fix she would pay EUR 840 plus 20 h at EUR 85, so EUR 2,540. On evolutive, EUR 2,640 with 24 h included and daily backups. AMS would cost EUR 7,800 for a site with no extranet. She picks evolutive: EUR 100 more per year than break-fix for a guaranteed fix time and much better security.
FAQ
Why do maintenance quotes vary so much?
Because they do not cover the same service: a EUR 60 break-fix plan guarantees no response time, while an EUR 800 AMS contract commits the supplier to respond within 4 h. Always compare response times, included hours and backup frequency.
Is a 12-month commitment normal?
Yes for evolutive and AMS, because the supplier reserves team time. Negotiate an exit after 6 months if response times are missed, with 30 days' notice.
What happens if my site is hacked?
On evolutive and AMS, restoration is normally included thanks to daily backups, often in under 24 h. On break-fix, expect EUR 800 to 2,500 of clean-up billed separately.
Can I change supplier mid-contract?
Yes if the reversibility clause is clear: access, code and database handed over within 10 business days. Without it, a takeover can cost EUR 1,000 to 3,000 in audit and migration.
Do I need a monthly report even for a small site?
Yes, it proves updates are being done. A one-page report is enough: versions updated, backups verified, time used, incidents.
Let's scope your project. Send us your site address and current quotes, and we will propose the right tier between EUR 50 and 900 per month with written commitments. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.