The verdict in three sentences
A custom clinic management system in Dakar costs between 5,000,000 and 16,000,000 FCFA in 2026, depending on the chosen modules (patient records, pharmacy, cashier, billing). Development takes 12 to 18 weeks, with integration of Wave and Orange Money mobile payment at the cash desk. The return is quick to measure: waiting time cut by 30 %, a secured cash desk and the end of lost paper files.
What each module costs in 2026
A mid-size clinic assembles modules according to its activity. Here are the 2026 orders of magnitude for a custom build in Dakar.
| Module | Scope | Indicative 2026 cost (FCFA) |
|---|---|---|
| Electronic patient record | History, prescriptions, results | 2,000,000 - 4,000,000 |
| Calendar & booking | Multi-practitioner, rooms | 1,200,000 - 2,500,000 |
| Pharmacy & stock | Medicines, expiry alerts | 1,500,000 - 3,000,000 |
| Cashier & mobile payment | Wave, Orange Money, cash | 1,500,000 - 3,000,000 |
| Billing & insurance | IPM, mutuals, third-party payer | 1,500,000 - 3,500,000 |
| Reporting & dashboard | Activity, revenue, occupancy | 1,000,000 - 2,000,000 |
A clinic taking patient records + calendar + cashier + pharmacy typically lands around 8,000,000 - 12,000,000 FCFA, excluding annual maintenance (budget 15 to 20 % of the initial cost per year).
Custom or SaaS: which to choose in Dakar
International medical SaaS products rarely handle local mobile payment and Senegalese IPM/mutuals third-party payment finely. Custom takes the lead as soon as the clinic wants an integrated Wave/OM cash desk.
| Criterion | Medical SaaS | Custom |
|---|---|---|
| Entry cost | 50,000 - 250,000 FCFA/month | 5,000,000 - 16,000,000 FCFA once |
| Wave/OM mobile payment | Rare | Integrated at cash desk |
| IPM/mutuals billing | Often absent | Tailored |
| Time to launch | 2 - 4 weeks | 12 - 18 weeks |
| Data ownership | Third-party host | The clinic |
| 5-year cost (est.) | 3,000,000 - 15,000,000 FCFA | 7,000,000 - 20,000,000 FCFA |
SaaS suits a single-practitioner practice wanting a fast start. Custom suits a clinic that wants control over its mobile cash desk, pharmacy and data.
Need a professional website?
Kolonell builds websites that attract clients, optimized for the Sénégalese market. Free quote in 2 minutes.
Mini case study
Mr. Sarr runs an 8-bed clinic in Dakar-Plateau with around 2,500 visits/month. The average waiting time is 48 minutes, the cash desk kept by hand, with regular discrepancies. He invests 10,000,000 FCFA in software with patient records, calendar and a Wave/OM cash desk.
Waiting time falls to 34 minutes (-30 %), increasing daily capacity and satisfaction. On the cash side, the end of discrepancies and the recovery of insurance receivables reclaim about 600,000 FCFA/month. Also valuing the saved administrative time, the investment pays back in about 14 to 16 months.
FAQ
What is the minimum budget to start? A clinic can start with patient records + calendar + cashier for about 5,000,000 - 6,000,000 FCFA, then add pharmacy and insurance billing later.
Is Wave and Orange Money mobile payment integrated at the cash desk? Yes, in a custom build the cash desk collects directly via Wave and Orange Money, with automatic reconciliation at end of day.
How long for deployment? Budget 12 to 18 weeks depending on modules, plus migration of existing files and training of medical and administrative staff.
Is patient data secure? Yes: encryption, differentiated roles (doctor, cashier, pharmacist), access logging and regular backups compliant with Senegalese law 2008-12 on personal data.
What annual maintenance cost? As a rule 15 to 20 % of the initial cost, i.e. around 1,200,000 - 2,400,000 FCFA/year for a mid-size clinic, covering fixes, backups and enhancements.
Let's scope your project. Tell us the number of beds or practitioners, your priority modules (records, pharmacy, Wave/OM cashier) and your indicative budget. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
