The verdict in three sentences
A B2B telecom provider in Toronto should budget CAD 25,000 to 50,000 for a website that actually generates quotes, delivered in 10 to 14 weeks. The centrepiece is the address-based serviceability check linked to the fibre network map, which alone accounts for CAD 8,000 to 17,000. Add a client portal for incident tickets and you cut both acquisition costs and support workload.
What a Canadian IT director wants to find on your site
The IT director of a bank branch network, a logistics firm or a mid-sized company in the GTA compares two or three providers before issuing an RFP. They want to know whether their building is on-net, which speeds are guaranteed, what the contractual time to repair is and how to open a ticket at 2 a.m.
| Module | Scope | Cost (2026 estimate) |
|---|---|---|
| Service catalogue | Business fibre, dedicated internet access, SD-WAN, fixed wireless, with speeds and SLAs | CAD 3,300 to 6,300 |
| Serviceability check | Address or postal code entry, matched against the network map, instant answer | CAD 8,000 to 17,000 |
| Quote request | Qualified form: site, bandwidth, redundancy, timing, routed to sales | CAD 2,100 to 4,200 |
| Client portal | Incident tickets, tracking, invoices, contracts | CAD 7,500 to 14,500 |
| Rural coverage page | Fixed wireless and satellite for sites off the fibre footprint | CAD 1,300 to 2,500 |
| French version | For Quebec clients and national accounts | CAD 1,700 to 3,300 |
| Mobile performance | Lightweight pages under 1.5 MB, caching | CAD 1,300 to 2,500 |
The serviceability check is no gimmick. Without it, each request triggers a manual site survey taking 2 to 5 days, often for an off-net building. With it, the prospect gets an answer in 10 seconds: on-net, serviceable within 60 days with a build fee, or redirected to fixed wireless.
Budget, timeline and maintenance
Cost depends mainly on the state of your network data. If your engineering team already has a GIS or a geocoded file of points of presence, integration is fast. If the map only exists as a PDF, plan a digitisation phase.
| Level | Scope | Price | Timeline |
|---|---|---|---|
| Essential | Catalogue, quotes, serviceability by area | CAD 25,000 | 10 weeks |
| Standard | Serviceability by address, client portal with tickets | CAD 37,500 | 12 weeks |
| Complete | Standard + invoices, contracts, bilingual, CRM connector | CAD 50,000 | 14 weeks |
| Map digitisation | PDF converted to a geocoded file | CAD 3,300 to 8,300 | 3 to 4 weeks |
| Maintenance | Security, backups, network map updates | CAD 420 to 1,050/month | Ongoing |
| Hosting | Server with CDN, replication | CAD 210 to 630/month | Ongoing |
For online invoice payment, a Stripe or Moneris integration adds CAD 2,500 to 5,000, with transaction fees of around 2.5 to 3% on top.
Mini case study
Priya, marketing director of a Toronto business ISP serving 1,300 companies, receives 120 requests a month. Manual site surveys tie up 2 engineers half-time, and 45% of requests concern off-net buildings.
She picks the Standard level at CAD 37,500 plus CAD 750 a month of maintenance. The serviceability check filters out off-net requests, freeing the equivalent of one half-time engineer, roughly CAD 4,500 a month. If the site converts 6 new clients a month at an average CAD 1,450 monthly subscription, each monthly cohort adds about CAD 104,000 of annual recurring revenue: the investment is covered within the first quarter.
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FAQ
Does the network map have to be public?
No. The site queries the map server-side and only answers serviceable or not, without exposing cable routes. This is essential for network security and costs nothing extra.
Can the client portal replace our ticketing tool?
It can connect to an existing tool such as Zendesk, Freshdesk or an in-house system, for CAD 2,500 to 6,300. It can also become the main tool for 50 to 2,000 clients.
Will the site be fast on mobile connections?
Yes if each page weighs under 1.5 MB and loads in under 3 seconds on a mobile network. Many decision makers browse from their phones, often outside the office.
How long until we rank on Google?
Allow 3 to 6 months for queries like "business fibre Toronto" or "dedicated internet Mississauga". A monthly SEO retainer of around CAD 800 speeds this up.
Should we display prices?
Show "from" prices for standard plans, for example business fibre 100 Mbps from CAD 129 a month. Dedicated lines and custom SD-WAN stay on quote.
Let's scope your project. Describe your catalogue, the state of your network data and your sales goals, and we will price a website between CAD 25,000 and 50,000 delivered in 10 to 14 weeks. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
