The verdict in three sentences
Shopify Plus with a B2B module launches in 2 to 4 months for around EUR 2,000/month plus commissions, while a custom portal needs EUR 45,000 to 110,000 and 5 to 8 months, but no commission. The choice comes down to three criteria: the complexity of negotiated pricing, the depth of ERP integration and transaction volume. Below EUR 2M of online revenue with simple rules, Shopify wins; above that, with per-customer pricing and an in-house ERP, custom becomes cheaper over 3 years.
Shopify Plus B2B vs custom: the comparison
| Criterion | Shopify Plus B2B | Custom |
|---|---|---|
| Entry cost | EUR 0 - 15,000 (setup) | EUR 45,000 - 110,000 |
| Subscription | ~EUR 2,000/month | hosting EUR 150 - 500/month |
| Commissions | 0 % with native Shopify payments, else fees | none |
| Timeline | 2 - 4 months | 5 - 8 months |
| Per-customer pricing | yes (B2B catalogs) | unlimited, fine rules |
| ERP integration | apps/API, limits | full, bespoke |
| UX customisation | theme + apps | 100 % free |
| Code ownership | no | yes |
The 3-year TCO calculation
Total cost of ownership (TCO) is the real judge. Here are two 2026 scenarios for a Berlin manufacturer.
| Item over 3 years | Shopify Plus B2B | Custom |
|---|---|---|
| Setup / development | EUR 12,000 | EUR 75,000 |
| Subscription (36 months) | EUR 72,000 | 0 |
| Hosting (36 months) | included | EUR 12,600 |
| Third-party apps | EUR 14,400 | 0 |
| Maintenance / evolutions | EUR 10,000 | EUR 36,000 |
| 3-year total | EUR 108,400 | EUR 123,600 |
At moderate volume, Shopify stays competitive. But every app added (PIM, advanced pricing, ERP) inflates the SaaS bill, and non-native payment commissions can exceed 1.5 % of online revenue, i.e. EUR 30,000/year on EUR 2M of sales.
When to switch to custom
| Signal | Recommendation |
|---|---|
| Simple negotiated pricing, < 500 SKUs | Shopify Plus B2B |
| Standard ERP with connector | Shopify + integration app |
| Complex per-customer pricing, credit, EDI | Custom |
| In-house / legacy ERP | Custom (middleware) |
| Online revenue > EUR 3M, heavy commissions | Custom (TCO winner) |
| Need for unique UX or workflow | Custom |
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Mini case study
Sophie, MD of a professional furniture maker in Berlin, targets EUR 2.4M of B2B online sales. With Shopify Plus and non-native payment at 1.8 %, she would pay EUR 43,200/year in commissions, plus EUR 24,000 subscription and EUR 4,800 of apps, i.e. EUR 72,000/year of recurring cost. Over 3 years with a EUR 12,000 setup: EUR 228,000.
A custom portal at EUR 85,000, with EUR 500/month hosting and EUR 1,000/month maintenance, costs over 3 years: 85,000 + 18,000 + 36,000 = EUR 139,000. At that commission level, custom saves ~EUR 89,000 over 3 years. Sophie's tipping point is around EUR 1.3M of online revenue.
FAQ
Is Shopify Plus B2B really capped at EUR 2,000/month? The base subscription runs around EUR 2,000/month (billed annually), but advanced B2B apps, PIM and ERP often add EUR 300 to 900/month. The real monthly cost sits between EUR 2,300 and 3,200.
How much time do you save with Shopify? A Shopify B2B portal ships in 2 to 4 months versus 5 to 8 months custom: a real advantage when time-to-market is critical.
Can we migrate from Shopify to custom later? Yes, but budget a migration of EUR 30,000 to 70,000. Better to choose right from the start if the switch signals are already present.
Are commissions avoidable on Shopify? With native Shopify Payments, yes; otherwise fees of 0.5 to 2 % apply depending on region and payment method, which adds up fast at high volume.
What is the deciding factor? The volume x pricing-complexity pair. Simple rules and moderate volume: Shopify. Per-customer pricing + in-house ERP + high volume: custom wins over 3 years.
Let's scope your project. Give us your target online revenue, your pricing rules and your ERP, and we will model your Shopify vs custom TCO. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
