The verdict in three sentences
An Adelaide clinic combining medical aesthetics and beauty therapy under one roof often has a site where everything is mixed, forms included, and those forms collect far more than they need. The redesign is the moment to minimise health data, take photos out of open forms and have tracking tags on treatment pages approved, for $2,900 to $8,900 on Kolonell's fixed grid against roughly AUD 8,000 to 25,000 (about USD 5,200 to 16,250) with a local agency. Plan 3 to 4 weeks of build once content is ready, plus a compliance review.
Which signals say the site needs redoing?
- One menu mixes waxing, facials, laser and injectables, without separating what a health practitioner performs.
- The booking form asks for medical history, current medication and photos, sent by plain email.
- Client reviews show on every page, including those for medical procedures.
- Ad pixels fire on treatment pages and nobody knows what they send.
- Clients from Norwood, Unley, Burnside or Glenelg cannot tell whether they will see a doctor, a nurse or a beauty therapist.
What should happen to forms and pixels?
The Privacy Act 1988 applies to health service providers whatever their turnover, and health information counts as sensitive information under it. The redesign principle: the public site collects only what is needed to call the person back.
| Current form field | Keep it? | Where it goes now |
|---|---|---|
| Name, phone, email | Yes | Public form |
| Treatment of interest (list) | Yes | Public form |
| Medical history, medication | No | Consultation questionnaire, in the clinic software |
| Photos of the area to treat | No | Secure photo upload tool (on quote) or consultation |
| Date of birth | Only if a minimum age policy requires it | Age confirmation tick box, not a full date |
| Free comment | Yes, with a 'please do not include medical information' note | Public form |
| Tag | Pages affected | Recommended approach |
| Analytics | Whole site | Privacy-friendly setup, IP addresses anonymised |
| Social media ad pixel | Medical treatment pages | Excluded, or loaded only after consent, decided with the adviser |
| Ad pixel | Beauty pages, home | After consent |
| Form conversion tracking | Thank-you page | Without passing the treatment of interest |
| Chat widget | Whole site | Warning message: no medical information |
These choices are approved by the clinic's privacy adviser. This is not legal advice.
How much does the redesign cost, and how long does it take?
2026 ballpark, based on typical South Australian agency quotes; AUD figures converted approximately into USD. An Adelaide freelancer often charges AUD 2,500 to 7,000 (about USD 1,625 to 4,550), rarely with a form audit.
| Phase | Duration | Adelaide agency (approx.) | Kolonell |
|---|---|---|---|
| Audit of URLs, forms and tags | 3 days | Often billed separately | Included |
| Content: two sides, medical and beauty | 1 to 2 weeks | Copywriting extra | Native copywriting included |
| Design and copy | 1 to 2 weeks | Included | Included |
| Build, 301 map, minimal forms | 1 week | Included | Included |
| Compliance review by the clinic | 3 to 5 days | Clinic side | Edits within 48 h |
| Total site | 3 to 4 weeks (Kolonell), 8 to 14 weeks (agency) | USD 5,200 to 16,250 | Starter 2,900, Growth 4,900, Premium 8,900 USD |
Kolonell prices include a project manager reachable in hours that suit South Australia and 3 months of support. On quote: online booking, deposits, secure photo upload, CRM, clinic software (Pabau, Zenoti or Fresha type tools), embedded or linked. See the international offer.
Which other risks should you watch?
- Search: URL inventory, a 301 map for every treatment and price page, Search Console monitored for 6 weeks, Google Business Profile and hours updated on launch day.
- Separating the two sides: reviews stay off medical procedure pages, since the Health Practitioner Regulation National Law bans testimonials in advertising regulated health services.
- Medicines: the TGA prohibits advertising prescription-only medicines to the public, including indirectly; pages talk about the consultation and the practitioner. The Medical Board of Australia's 2023 guidelines also govern advertising of cosmetic procedures. No promise of results, no superlatives.
- Prices: Australian Consumer Law expects clear prices, with surcharges visible.
- Timing: launch in September or early October, before summer and the festive season; also avoid February and March, a very busy festival season in Adelaide.
When is a local agency a better fit?
If your clinic wants ongoing on-site support (training the front desk on the new data flow, regular workshops, a printed local campaign), an Adelaide agency is a logical choice. Questions to ask any provider: who audits forms and tags? Where do photos go? Who builds the 301 map? Who owns the domain?
Need a professional website?
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Mini case study
Illustrative example: Kestrel House Clinic, a fictional Norwood clinic with a doctor and a nurse on the medical side and three beauty therapists on the beauty side. 40 URLs, 3 forms collecting history and photos by email.
- Kolonell Growth: USD 4,900 (two distinct sides, minimal forms, 301 map).
- Consent management tool (third-party cost, market assumption): USD 15 a month over 36 months, so USD 540.
- Hosting and maintenance after the 3 included months: market assumption of USD 95 a month over 33 months, so USD 3,135; Kolonell maintenance after the 3 included months on quote.
Three-year total: 4,900 + 540 + 3,135 = USD 8,575. An agency at AUD 18,000 (about USD 11,700) with the same assumptions would reach USD 15,375. Secure photo upload still needs pricing in both cases.
FAQ
Can we still receive photos before the consultation?
Yes, through a secure tool embedded or linked and quoted separately, never through an open form. The public form keeps 4 fields: name, phone, email, treatment of interest.
Do we need two sites, one medical and one beauty?
Rarely. One site with two clearly separated sides works in most cases, within the Growth tier at $4,900.
Are ad pixels banned on treatment pages?
The decision belongs to the clinic and its adviser. Our recommendation: no ad pixels on medical procedure pages, and prior consent elsewhere.
How long should we keep the old site?
30 days as a fallback after the switch, covering the start of the 6 weeks of redirect monitoring.
Is the Starter tier at $2,900 enough?
For a clinic with few treatments, yes. With two sides and 40 URLs to migrate, Growth is more realistic.
Let's scope your project. Send us your current forms and treatment list, and you will get a scope, a fixed budget between $2,900 and $8,900 and a launch before summer. See the international offer or request a free quote: detailed reply within 48 hours.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.

