The verdict in three sentences
For a training provider with 1,200 learners a year in Dublin, QQI quality assurance reviews are won on the quality of evidence, not its volume: attendance, assessments, complaints and learner feedback must be produced effortlessly. Off-the-shelf software at EUR 100 to 400 a month works for a simple catalogue; a custom tool between EUR 30,000 and 60,000 pays off once you mix QQI-accredited programmes, Skillnet-funded courses, in-company training and apprenticeships. The measured gain is about 30 % of admin time, more than half a role for a two-person team.
What QQI and funders require day to day
QQI's statutory quality assurance guidelines expect documented procedures for learner admission, attendance, assessment, appeals, complaints and programme review. Funders such as Skillnet Ireland, SOLAS and the Education and Training Boards add their own reporting deadlines and evidence formats.
- Digital attendance per half-day, signed on tablet or phone, time-stamped, defensible in audit.
- Learner agreements, joining instructions and certificates generated automatically from the session record.
- Funder reporting: learner returns, grant claims and deadline alerts.
- Placement and feedback surveys sent automatically, results consolidated per QA requirement.
- QA dashboard: each requirement linked to its evidence, ready for the reviewer.
| Admin task | Time without a tool for 1,200 learners/year | Time with software | Gain |
|---|---|---|---|
| Agreements and joining instructions | 200 hours | 40 hours | 80 % |
| Paper attendance, scanning and filing | 180 hours | 20 hours | 89 % |
| Certificates and completion records | 120 hours | 15 hours | 88 % |
| Funder returns and grant claims | 150 hours | 70 hours | 53 % |
| Surveys and QA summaries | 140 hours | 40 hours | 71 % |
| Review preparation | 80 hours | 25 hours | 69 % |
Out of about 2,900 yearly admin hours (enrolment, invoicing and follow-ups included), these six tasks account for 870 hours, of which 660 are saved, around 30 % of total admin time once smaller gains elsewhere are added.
Off-the-shelf SaaS or custom: comparing 2026 costs
| Criterion | Training provider SaaS | Custom software by Kolonell |
|---|---|---|
| Initial cost | EUR 0 to 2,000 setup | EUR 30,000 to 60,000 |
| Recurring cost | EUR 100 to 400 a month | Hosting and maintenance EUR 350 to 800 a month |
| 5-year cost (estimate) | EUR 6,000 to 26,000 | EUR 51,000 to 108,000 |
| Attendance and certificates | Yes | Yes |
| Funder reporting | Usually by export | Built-in sync and alerts |
| Mixed pathways (apprenticeship, in-company, multiple funders) | Limited | Your exact rules |
| LMS, CRM and accounting integration | Depends on plan | Custom connectors |
| Go-live | 2 to 4 weeks | 3 months |
SaaS remains the right choice for a provider selling a standard catalogue. Custom software is justified from about 1,000 learners a year, with several funders, in-company programmes and an e-learning platform to connect. Typical plan: scoping and QA requirement mapping (2 weeks), sessions, attendance and documents (6 weeks), funder reporting, surveys and dashboard (3 weeks), testing and data migration (2 weeks).
Mini case study
Aoife, director of a training provider in Dublin, welcomes 1,200 learners a year and employs two full-time administrators. Admin time reaches 2,900 hours a year, at a loaded cost of EUR 32 an hour, so EUR 92,800.
With custom software at EUR 45,000:
- 30 % time saved: 870 hours, about EUR 27,800 a year.
- Maintenance and hosting: EUR 7,000 a year.
- Net gain: around EUR 20,800 a year, with freed hours redirected to in-company sales.
Need a professional website?
Kolonell builds websites that attract clients, optimized for the Sénégalese market. Free quote in 2 minutes.
Payback comes in just over 2 years, with a QQI monitoring review prepared in 3 days instead of 10.
FAQ
How much does training centre software cost in Dublin?
A SaaS costs EUR 100 to 400 a month. Custom software runs between EUR 30,000 and 60,000, plus EUR 350 to 800 a month for hosting and maintenance.
Is digital attendance accepted by QQI and funders?
Yes if it identifies the learner, time-stamps each half-day and keeps a record of the signature. Sheets export to PDF and are retained at least 6 years by default to cover funder audits.
Can it handle Skillnet and ETB funding?
Yes, custom software handles several funders per session, grant claims and learner returns with deadline alerts. This is the main limit of standard tools beyond 1,000 learners.
Does it connect to our LMS?
Connectors to Moodle, TalentLMS or similar platforms sync enrolments, completion and grades. That removes about 100 hours a year of manual re-keying.
How long before our next QA review?
Plan for a 3-month project. Start at least 4 months before the review so you have a full quarter of evidence produced in the new tool.
Let's scope your project. Tell us your learner volume, funders and next QQI review date, and we will price a scope between EUR 30,000 and 60,000 delivered in 3 months. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
