The verdict in three sentences
For an operator with 140 plants and 210 MWp, the real cost is not software but lost availability: every point below a 98 % contractual threshold is about 2.8 GWh, close to EUR 170,000 of yearly output. A custom O&M platform that ties monitoring, tickets, contracts and investor reporting into one database can be scoped and delivered in 4 to 6 months. At Kolonell this sits in the complex application band, 7,000,000 to 15,000,000+ FCFA (EUR 10,670 to 22,870+), with everything else set in the quote.
The problem: four tools, no single source of truth
A typical O&M director at a mid-sized solar IPP or asset manager works with an inverter vendor portal for monitoring, a generic CMMS for work orders, a spreadsheet for maintenance and availability contracts, and monthly investor reports pasted together by hand. An inverter alarm can take half a day to become a ticket, the field technician arrives without the plant history, and availability is recalculated every month with different numbers on the operator and owner side.
On a 210 MWp portfolio with average specific yield around 1,350 kWh per kWp (a southern European figure), annual output is about 283 GWh. At a blended EUR 60 per MWh (legacy feed-in contracts plus merchant sales, 2026 order of magnitude), revenue is around EUR 17 million. Guaranteed availability clauses at 98 % turn every lost hour into a penalty.
| Metric | Today | Target with one platform |
|---|---|---|
| Alarm to ticket delay | 2 to 6 hours | under 15 minutes, automatic |
| Portfolio availability | 97.4 % | 98.5 % and above |
| Investor report preparation | 6 days per month | 1 day, generated |
| Preventive work orders traced | about 70 % | 100 % with photo evidence |
| Availability disputes | 3 to 5 per quarter | near zero, shared rules |
| Manual re-keying between tools | 20 hours per week | 2 hours |
What the O&M software must cover
The useful scope fits in five blocks. First, monitoring data ingestion: connectors to inverter portals and dataloggers, normalised power, irradiance and alarms every 5 or 15 minutes. Second, ticketing: automatic creation on thresholds (production loss above 5 % versus expected yield, inverter trip, insulation fault), priority by lost kW, dispatch to the nearest technician.
Third, the preventive maintenance plan: yearly thermography, module cleaning, substation checks and regulatory inspections, with a calendar per plant and mobile reports. Fourth, contracts: availability thresholds, exclusions (grid curtailment, force majeure), penalty and bonus formulas. Fifth, reporting: a monthly pack per SPV or fund with production, performance ratio, contractual availability and open tickets.
| Option | Indicative 2026 cost | Strengths | Limits |
|---|---|---|---|
| Vendor portals only | bundled with inverters | free, raw data | one brand per portal, no tickets |
| Specialist monitoring SaaS | EUR 0.4 to 1.2 per kWp per year, so EUR 84,000 to 252,000 per year | fast rollout | contract rules hard to adapt |
| Generic CMMS | EUR 40 to 90 per user per month | solid work orders | no link to production |
| Kolonell custom, medium | 4,000,000 to 7,000,000 FCFA (EUR 6,100 to 10,670) | own tickets and contracts | monitoring for a few brands |
| Kolonell custom, complex | 7,000,000 to 15,000,000+ FCFA (EUR 10,670 to 22,870+) | multi-brand monitoring, contracts, reports | 4 to 6 month project |
| Kolonell application maintenance | 35,000, 75,000 or 120,000 FCFA per month (EUR 53, 114 or 183) | fixes and changes | hosting set in the quote |
SaaS figures are 2026 orders of magnitude seen on the European market and vary with site count and connectors.
A realistic 4 to 6 month timeline
Month one is scoping: inventory of the 140 plants, inverter brands, contracts and availability formulas. Months two and three deliver data ingestion and ticketing on about ten pilot plants. Month four adds preventive maintenance and the technician mobile app. Months five and six cover contracts, an availability calculation shared with asset owners, and monthly reports. Twenty-four months of history are loaded so before and after can be compared.
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Sophie, head of O&M at an independent power producer running 140 plants, measures average availability of 97.4 %. She targets 98.4 % with automatic tickets and faster dispatch. Gain: 1 availability point on 283 GWh is 2.83 GWh, times EUR 60 per MWh, about EUR 170,000 of recovered output per year. She also saves 5 days a month of report preparation, 60 days a year, roughly EUR 24,000 of engineering time at EUR 400 per loaded day. With a project at the top of the complex band, EUR 22,870, plus EUR 183 per month of maintenance (EUR 2,196 a year), payback is counted in weeks, not years.
FAQ
Can the software read several inverter brands?
Yes, provided each portal offers an API or a file export. On a typical portfolio 3 to 5 brands cover more than 90 % of installed capacity, and each extra connector is priced in the quote.
How does the availability calculation prevent disputes?
Contract rules (98 % threshold, exclusions for curtailment or force majeure) are configured once and applied to every production hour. Owner and operator see the same figure, with the excluded hours itemised.
Can technicians work without network on site?
Yes, the mobile app keeps work orders offline and syncs on reconnection. This matters on rural ground-mounted plants where 4G coverage can be under 50 % of the site.
How soon does availability improve?
First gains usually show during the 10-plant pilot, around month 3. Across the full portfolio, allow 2 to 3 months after full go-live for a reliable comparison.
Where is production data hosted?
EU hosting is recommended for a European operator and its investors; the cost is set in the quote according to volume, around 15 to 20 million data points per month for 140 plants.
Let's scope your project. Send us your plant list, inverter brands and availability contracts and we will define the scope and a 4 to 6 month plan. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
