E-commerce11 min read

Serial number search and exploded views on a parts store: cost 2026

Mohamed Bah·Fondateur, Kolonell
October 15, 2026
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Serial number search and exploded views on a parts store: cost 2026

Serial number search and exploded views on a parts store: cost 2026

E-commerce

The verdict in three sentences

On a spare parts site, the buyer is not searching for a product name but for a serial number, a manufacturer reference or a callout on a diagram. A 40,000 SKU catalogue therefore needs three building blocks: a PIM that structures compatibilities, a search engine tolerant of reference formats and interactive exploded views linking each diagram callout to a buyable product page. The 2026 budget sits between EUR 35,000 and 100,000 excl. VAT, and a realistic goal is to bring online revenue to 15 to 25% within three years.

Why standard search fails for parts

A maintenance technician types "SN 4471-B-0932" or "pump seal XR200 2019". The default search in PrestaShop, Magento or WooCommerce looks in titles and returns zero results, or 300 irrelevant ones. The technician then calls the counter, which checks the paper catalogue or the manufacturer software. Each call costs EUR 5 to 10, and the customer ends up ordering from whoever answers fastest.

Three difficulties are specific to parts: references exist in several formats (dashes, spaces, prefixes), one part supersedes obsolete references, and compatibility depends on the machine's serial number, not just the model.

Building blockRoleSetup cost excl. VAT (2026 order of magnitude)Recurring cost
PIM (Akeneo, Pimcore, Plytix)References, compatibilities, supersessionsEUR 8,000 to 25,000 integrationEUR 300 to 2,000 a month
Search engine (Algolia, Typesense, Meilisearch, Elasticsearch)Tolerant search, synonyms, filtersEUR 4,000 to 12,000EUR 100 to 800 a month
Serial number to bill of materials resolutionFind the right machine versionEUR 6,000 to 18,000Included in hosting
Interactive exploded views (clickable SVG)Diagram callout to product pageEUR 5,000 to 20,000 + drawing conversionEUR 0 to 300
B2B customer area (negotiated prices, multi-buyer accounts)Net prices, quotes, historyEUR 8,000 to 25,000Included
ERP connector (price, stock, orders)SynchronisationEUR 6,000 to 20,000EUR 50 to 500 a month

Exploded views: the most profitable lever

The exploded diagram is what the technician already has in the machine manual. Reproducing it online, with every callout clickable to the part, the stock and the customer's net price, removes the most expensive step: identification. Technically, PDF or DWG drawings are converted to SVG, each callout is linked to a PIM reference, and the cart fills directly from the diagram.

The real cost item is not development but data preparation: converting 500 drawings costs EUR 15 to 40 per drawing if the bills of materials are clean, far more if they must be re-keyed. So you start with the 20% of machines that generate 80% of requests.

Project scenarioScopeBudget excl. VATTimeline
CoreCatalogue + tolerant search + B2B areaEUR 35,000 to 50,0003 to 4 months
IntermediateCore + PIM + serial numbers + 200 exploded viewsEUR 50,000 to 75,0004 to 6 months
FullIntermediate + 1,000 views + real-time ERP connector + punchoutEUR 75,000 to 100,0006 to 9 months
Drawing conversionPer drawing, clean bill of materialsEUR 15 to 4050 to 100 drawings a week
Hosting and maintenanceServers, updates, supportEUR 400 to 1,500 a monthOngoing

Mini case study

Illustrative scenario: Nathalie, CEO of an agricultural machinery parts distributor in Angers, turns over EUR 12M, 4% of it online. Her counter receives 220 identification calls a day at an average cost of EUR 7, about EUR 33,900 a month over 22 working days.

She launches the intermediate scenario at EUR 62,000 excl. VAT, plus EUR 1,400 a month for PIM, search and hosting. Cautious assumption: 35% of calls move to self-service in year two, saving about EUR 11,900 a month. The online share rises from 4 to 12%, or EUR 960,000 of sales captured online, part of it won from competitors. Excluding extra margin, counter savings alone pay back the project in about six months after launch.

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FAQ

Can this be done on Shopify or PrestaShop?

Partly: these platforms handle the catalogue well, but serial number resolution and exploded views require custom development. Beyond 20,000 SKUs with compatibilities, a custom or headless core is often cheaper to evolve over 5 years.

Is a PIM mandatory?

Above 10,000 SKUs and several sources (manufacturers, ERP, supplier files), yes. A PIM at EUR 300 to 2,000 a month stops compatibilities from living in unmanageable Excel files.

How do we handle superseded references?

The PIM stores a supersession table: the old reference redirects to the new one with a clear message. Search must find both, which often covers 10 to 15% of queries on an older installed base.

How long does it take to digitise exploded views?

Allow 50 to 100 drawings a week with clean bills of materials. A 1,000 drawing catalogue therefore takes 3 to 5 months, run in parallel with development.

What is the SEO impact?

Every reference and every old number becomes an indexable page. On 40,000 SKUs, organic search on part numbers can bring 20 to 40% of site traffic after 12 months.

Let's scope your project. Share your SKU count, drawing formats and ERP: we will price the core, the PIM and a first batch of exploded views with a realistic schedule. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.

Tags:#spare parts#B2B catalogue#PIM#product search#industrial e-commerce#custom build
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Mohamed Bah

Fondateur, Kolonell

Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.