The verdict in three sentences
For a fertility clinic in Sydney, SEO remains the channel that brings measurable first-consultation enquiries, while AEO/GEO (visibility in the answers of AI assistants like ChatGPT) increasingly matters earlier, when a patient compares costs, treatments and clinics before she even searches for a name. Both rely on the same raw material: factual pages that comply with health advertising rules, with success data drawn only from official sources. The right balance depends on how well known you already are, and the only reliable measure of AEO is a dated record of the answers AI assistants give to the same questions, repeated over time.
What patients ask AI assistants, and why a clinic appears or not
The questions couples and single women in Sydney put to AI assistants like ChatGPT rarely look like keywords. They are long and personal: "how much does IVF cost in Sydney after the Medicare rebate", "what is the difference between a bulk-billing clinic and a private clinic", "egg freezing at 37, is it too late", "clinics offering an egg donor programme in Sydney", "waiting times for a first consultation in the Inner West".
A clinic appears in these answers when the information about it is clear, consistent and verifiable in several places: its website (detailed fees, treatments offered, specialists and their qualifications), its Google profile, professional directories, local media, and official success data such as the federally funded public YourIVFSuccess website. It is absent when fees are hidden behind a form, when treatment pages are vague, or when its details contradict each other from one source to the next. No provider can promise that an AI assistant will recommend your clinic.
SEO or AEO/GEO: a comparison for a fertility clinic in Sydney
| Criterion | SEO | AEO/GEO |
|---|---|---|
| Target | Google searches ("IVF clinic Sydney cost") | Answers from AI assistants like ChatGPT to comparison questions |
| Time to effect | 4 to 12 months depending on competition | Variable, often 3 to 9 months, AI updates are irregular |
| Market budget | About 1,300 to 3,900 USD a month (AUD 2,000 to 6,000) | About 1,000 to 3,300 USD a month (AUD 1,500 to 5,000) on top |
| One-off diagnostic | About 2,000 to 5,200 USD (AUD 3,000 to 8,000) | About 1,600 to 4,600 USD (AUD 2,500 to 7,000) |
| Measurement | Search Console, calls, consultation requests | Dated record of answers to a fixed set of questions |
| Main risk | Overly promotional content, missing fee pages | Success data misquoted or taken out of context |
Amounts are a 2026 ballpark drawn from typical quotes by local agencies and public agency rate pages, converted approximately at AUD 1 to USD 0.65. Kolonell's work is priced on quote.
Which option suits your situation?
| Clinic situation | Suggested priority | Why |
|---|---|---|
| New clinic, few reviews | Local SEO first | AI assistants draw on sources that do not yet exist for you |
| Established brand, several sites | AEO/GEO on top | Check how AI assistants describe your fees and treatments |
| Donor or social egg freezing programme | Both, tightly governed content | Long, sensitive questions, natural ground for AI assistants |
| Limited budget (under 1,300 USD a month) | Technical SEO and fee pages | Shared foundation for both channels |
| Communications controlled by a group | Diagnostic first | Check the compliance of what is already circulating |
| High share of international patients | AEO/GEO and plain English pages | Cross-country comparisons asked of AI assistants |
This is not legal advice. In Australia, advertising of regulated health services is governed by the national health practitioner law and AHPRA's advertising guidelines, which notably restrict testimonials about clinical outcomes and claims likely to create unreasonable expectations. Australian Consumer Law prohibits misleading claims. The Privacy Act 1988 applies to health service providers whatever their turnover, which matters as soon as a form collects health information. Never promise a pregnancy, and never present an in-house success rate without context.
What a diagnostic covers, and how results are measured
A serious diagnostic covers, in broad terms: the questions your patients actually ask, how AI assistants like ChatGPT currently describe your clinic and your competitors, the consistency of your public information (fees, specialists, accreditations actually held), the SEO state of your key pages, and compliance risks in what is already published.
Measurement relies on two separate dashboards. For SEO: impressions and clicks in Search Console, first-consultation requests, calls from the Google profile. For AEO: a dated record, month after month, of the answers AI assistants give to the same set of 20 to 40 questions, noting whether the clinic is mentioned, how it is described and whether the details are accurate. Without that record, any claim of progress cannot be checked.
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Mini case study
Illustrative example: "Harbourside Fertility", 4 specialists in North Sydney. A first consultation that leads to an IVF cycle represents, after rebates, revenue of around 6,500 USD for the clinic (about AUD 10,000, assumption). Budget considered: 2,300 USD a month for SEO and 1,300 USD a month for AEO, i.e. 3,600 USD a month and 43,200 USD over a year. About 7 additional cycles over the year (7 x 6,500 = 45,500 USD) are needed to cover the spend. The dated record shows whether the clinic starts to appear in answers to cost questions, which helps decide what comes next. Illustrative calculation, no result promised.
FAQ
Has AEO made SEO obsolete for a fertility clinic?
No: Google remains the main source of measurable consultation requests, and AI assistants partly rely on the same well-built pages. Most often, AEO is added to SEO for 1,000 to 3,300 USD a month (2026 ballpark).
Can we quote our success rates?
Only with great care, within health advertising rules, and preferably by pointing to official national data. A single figure with no age bracket or cycle type can be judged misleading.
How long before we see an effect?
For SEO, 4 to 12 months depending on competition in Sydney. For AEO, the first changes in answers are often visible within 3 to 9 months, irregularly.
How do we find out what AI assistants say about our clinic?
By asking the same set of 20 to 40 questions every month and archiving the dated answers. That is the basis of any diagnostic, and the only way to track the accuracy of the information.
Can an agency guarantee that ChatGPT will recommend us?
No. Nobody controls the answers of AI assistants; a serious provider commits to the work done and to measurement, never to a recommendation.
Find out how AI assistants describe your firm. A diagnostic of what AI assistants like ChatGPT and Google say about your clinic across 20 to 40 patient questions in Sydney. Request a diagnostic quote: reply within 48 hours.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
