The verdict in three sentences
In Lome, the lunchtime office crowd wants to order fast and pay without cash: that is exactly what online ordering with Moov Money or T-Money enables. A site with a QR menu, cart and mobile payment turns the lunch rush into a manageable order flow. Budget 500,000 FCFA and 5 to 10 days to launch.
The lunchtime takeaway model
Between 12 and 2 pm, employees in Lome's business districts look for a quick lunch. Without online ordering, they queue or give up. With a site that shows the menu, takes the order and collects via Moov Money or T-Money (Togocom), the customer orders from their desk, pays in advance and picks up their meal with no wait, or gets it delivered within the intra-Lome zone.
In Togo, the dominant mobile payments are Moov Money and T-Money. Merchant operator fees run around 1.7 % (2026 ballpark), to fold into your prices or bill as a service fee.
| Feature | Starter (250,000 FCFA) | Growth (500,000 FCFA) |
|---|---|---|
| Digital QR menu | Yes, static | Yes, editable |
| Online ordering | No | Yes (cart + slots) |
| Moov / T-Money payment | No | Yes (~1.7 % fee) |
| Intra-Lome delivery | No | Zone + configurable fees |
| Order notifications | No | SMS / WhatsApp to customer |
| Pages | 5 | 8 + news |
| Timeline | 5 to 7 days | 8 to 10 days |
How much lunchtime online ordering brings in
Lunch is a short peak: every online order smooths service and adds basket. Here is a projection by volume, for an average lunch basket of 3,500 FCFA.
| Online orders / lunch | Average basket | Extra revenue / day | Extra revenue / month (24 d) |
|---|---|---|---|
| 10 | 3,500 FCFA | 35,000 FCFA | 840,000 FCFA |
| 20 | 3,500 FCFA | 70,000 FCFA | 1,680,000 FCFA |
| 30 | 3,500 FCFA | 105,000 FCFA | 2,520,000 FCFA |
| 50 | 3,500 FCFA | 175,000 FCFA | 4,200,000 FCFA |
Even at 20 orders/lunch, the monthly extra revenue far exceeds the site cost. Moov fees (~1.7 %) stay marginal: on 70,000 FCFA/day, that is about 1,190 FCFA.
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Mini case study
Koffi runs a restaurant near Lome's administrative center. Before, his lunch service was saturated and he lost hurried customers. With a Growth site (500,000 FCFA), QR menu and T-Money payment, he now handles 25 online orders/lunch at 3,500 FCFA. Extra revenue: 25 x 3,500 = 87,500 FCFA/day, or ~2,100,000 FCFA/month over 24 days. Moov/T-Money fees: about 1.7 %, roughly 1,490 FCFA/day. The site pays for itself in under a week of operation, and his lunch service finally flows.
FAQ
How much does a restaurant ordering website cost in Lome in 2026? Budget 500,000 FCFA for a Growth site with QR menu, online ordering, Moov/T-Money payment and intra-Lome delivery. 2026 ballpark.
What are the mobile payment fees in Togo? Merchant fees for Moov Money and T-Money run around 1.7 % (2026 ballpark). Fold them into your prices or bill them as a transparent service fee.
Does online ordering really help the lunch peak? Yes: it spreads out orders (customers order ahead), cuts the queue and increases the number of covers served in a short window.
Can delivery be managed? Yes: you set an intra-Lome zone and delivery fees. The customer is notified by SMS or WhatsApp at each step of their order.
Should I keep the paper menu? The QR menu is enough for most customers and updates in two minutes. Keep a few paper cards for less connected guests.
Let's talk about your project. We deliver a Lome restaurant site with online ordering and Moov/T-Money payment in under ten days. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
