The verdict in three sentences
For a professional body with 2,300 members in Dakar, a custom member portal costs 6,000,000 to 12,000,000 FCFA (about EUR 9,150 to 18,300) in 2026, with 150,000 FCFA (EUR 230) of maintenance a month. The main lever is online dues payment via Wave and Orange Money, which typically lifts the collection rate from 65 to 70 % to 85 % or more. QR-verifiable certificates and a public register also strengthen the body's credibility with clients, banks and government.
Features and budget in FCFA
A professional body has three digital missions: keep a reliable, searchable register, collect dues, and track the continuing education requirement. The member portal must cover them without adding to the workload of a secretariat often limited to 3 or 4 people.
| Module | Scope | 2026 budget (FCFA) |
|---|---|---|
| Public register | Searchable directory by name, city and specialty, up-to-date status | 800,000 to 1,500,000 |
| Member area and profile | Secure login, contact details, documents, history | 1,000,000 to 2,000,000 |
| Renewal and dues payment | Wave, Orange Money, bank card, automatic receipts | 1,500,000 to 3,000,000 |
| QR-verifiable certificates | PDF generation, public verification page, revocation | 800,000 to 1,500,000 |
| Continuing education with credits | Catalogue, registrations, attendance, annual credit counter | 1,000,000 to 2,500,000 |
| Secretariat back office | Membership approval, SMS and WhatsApp reminders, accounting exports | 600,000 to 1,000,000 |
| Testing, import of 2,300 members, training | Migration of existing file, tests, staff training | 300,000 to 500,000 |
| Total | Delivery in 8 to 12 weeks | 6,000,000 to 12,000,000 |
Maintenance at 150,000 FCFA a month covers hosting, backups, security updates and opening the dues campaign each year.
Which payment method for dues?
In Senegal, most members pay from their phone. Offering Wave and Orange Money first, with bank cards as a complement, covers almost every case.
| Payment method | Fees for the body (2026 order of magnitude) | Reconciliation time | Expected share |
|---|---|---|---|
| Wave | About 1 % | Automatic, real time | 50 to 60 % of payments |
| Orange Money | 1 to 1.5 % depending on merchant contract | Automatic | 20 to 30 % |
| Bank card | 2.5 to 3.5 % | Automatic, D+2 to D+3 | 5 to 10 % |
| Bank transfer | Fixed bank charges | Manual, 2 to 5 days | 5 to 10 % |
| Cash at headquarters | No fees, but cashier time | Manual | Residual |
The extra fees are more than offset by higher collection and the end of manual receipt entry.
What the member portal changes
| Indicator | Before | After one campaign (estimate) |
|---|---|---|
| Dues collection rate | 68 % | 85 % |
| Time to issue a certificate | 3 to 5 days | Instant |
| Membership verification requests handled by phone | 40 a month | Fewer than 5 |
| Secretariat time on dues | 60 hours a month | 15 hours a month |
| Members up to date on training credits | Not measured | Tracked in real time |
Mini case study
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Mrs Ndiaye, executive secretary of a professional body in Dakar, manages 2,300 members with annual dues of 150,000 FCFA, i.e. 345,000,000 FCFA expected. With collection rising from 68 % to 85 %, the body collects 17 points more, i.e. 58,650,000 FCFA extra. Payment fees, about 1.2 % of 293,000,000 FCFA, come to 3,500,000 FCFA. For a 9,000,000 FCFA project and 1,800,000 FCFA of annual maintenance, the project is funded by the very first dues campaign.
FAQ
How does the QR-code certificate work?
Each certificate carries a QR code linking to a verification page on the body's website, showing name, registration number and status on the scan date. If a member is suspended, the certificate is revoked automatically, which eliminates forged documents.
Is member data protected?
Yes. The project complies with Senegalese law 2008-12 on personal data, with declaration to the CDP, encrypted access and daily backups. Only information intended for the public register is visible without logging in.
Can dues be paid in instalments?
Yes, the schedule is configurable, for example 2 or 3 payments via Wave or Orange Money. SMS reminders are sent automatically 7 days before each due date.
How long to launch the platform?
Allow 8 to 12 weeks. Ideally, deliver 4 to 6 weeks before the dues campaign opens to import the 2,300 members and test payments.
How are continuing education credits counted?
Each approved course is assigned a number of credits; attendance is validated by QR code or by the trainer. Members see in real time whether they reach the annual threshold, for example 20 credits.
Let's scope your project. We scope your member portal: register, Wave and Orange Money dues, verifiable certificates, a budget between 6,000,000 and 12,000,000 FCFA and go-live before your next campaign. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
