The verdict in three sentences
For a group of 6 pharmacies in Libreville, the profitable website is not a decorative brochure but a tool that answers two questions: who is on duty tonight and can my prescription be ready when I arrive. The core journey is simple: the patient photographs the prescription, the pharmacist validates it, the order is prepared within 2 hours and collected in store, with no remote sale of medicines. At Kolonell, this project costs 800,000 to 3,500,000 FCFA (1,220 to 5,340 EUR) depending on the Starter, Growth or Premium tier, with a 6 to 8 week timeline.
What the site must do, branch by branch
The owner of a pharmacy group loses time at the counter and on the phone. For a group this size, a 2026 order of magnitude is 40 to 80 calls per day per branch, many of them about opening hours, weekend duty and product availability. Each call ties up a pharmacy assistant for 2 to 4 minutes.
The site should centralise reliable information: one page per branch (district, hours, phone, map), an on-call calendar maintained by the group, a secure prescription form, and a health advice section written by pharmacists for local search (Louis, Glass, Akanda, Owendo, Nzeng-Ayong).
| Feature | Starter | Growth | Premium |
|---|---|---|---|
| Pages for the 6 branches with map | Yes | Yes | Yes |
| Editable on-call calendar | Manual entry | Monthly import | Import plus automatic reminder |
| Prescription photo upload | Simple form | Form with branch selection | Status updates by SMS or WhatsApp |
| Pickup slot | No | Indicative slot | Slot confirmed by the branch |
| Health advice blog and local SEO | No | Yes | Yes, with editorial plan |
| Request dashboard | Email inbox | List per branch | Stats per branch and per hour |
| Kolonell price | 800,000 to 1,200,000 FCFA | 1,200,000 to 2,000,000 FCFA | 2,000,000 to 3,500,000 FCFA |
Hosting with daily backups is quoted separately, because it depends on how many prescription photos are stored and for how long.
Prescription orders: the journey and its safeguards
The sensitive point is health data. A prescription photo contains the patient's name, the doctor's name and a treatment. The site must encrypt traffic (HTTPS), restrict access to pharmacists of the selected branch, automatically purge images after a period agreed with the owner, and state clearly that dispensing happens at the counter after the original is checked.
| Journey step | Target time | Owner | Safeguard |
|---|---|---|---|
| Photo upload and branch choice | 1 minute | Patient | Explicit consent, phone field required |
| Review and validation | 15 to 30 minutes | Pharmacist | Reasoned refusal if unreadable or expired |
| Stock check | 15 minutes | Assistant | Offer another branch in the group |
| Preparation | 1 to 1.5 hours | Assistant | Sealed named bag |
| Ready notification | Immediate | System | SMS or WhatsApp without treatment details |
| Pickup and payment | On arrival | Patient | Original prescription shown |
This click and collect journey avoids delivering medicines, which keeps the regulatory picture simple. Payment stays at the counter, in cash, by card, Airtel Money or Moov Money depending on each branch. The site can also list available parapharmacy products, without prices if the group prefers.
Visibility: aiming for 4,000 visits a month
The target of 4,000 monthly visits is realistic for 6 branches if each page is optimised for searches such as pharmacy on duty Libreville and pharmacy plus district name. The on-call page gets the most traffic, especially on Saturday evening and Sunday. A Google Business Profile per branch, linked to the site, often brings half of the traffic. To go faster, a Kolonell monthly SEO plan starts at 100,000 FCFA, then 200,000 or 350,000 FCFA depending on editorial ambition.
For maintenance (updates, verified backups, small changes), budget 35,000, 75,000 or 120,000 FCFA per month (53, 114 or 183 EUR) depending on the service level.
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Dr Nzé, owner of a 6-branch pharmacy group in Libreville, counts 60 calls per day per branch, 25 of them about duty rota or availability. At 3 minutes each, that is 25 x 3 x 6 = 450 minutes a day, or 7.5 assistant hours. If the site absorbs 40 % of those calls, the group recovers 3 hours a day, around 78 hours a month over 26 working days.
On sales, 4,000 visits a month with a 3 % prescription upload rate gives 120 prepared orders. At an average basket of 18,000 FCFA, that is 2,160,000 FCFA of monthly revenue steered to the group rather than a competitor. A Growth site at 1,600,000 FCFA is covered by the margin on a few months of orders, before counting the time saved.
FAQ
Can medicines be sold online from the site?
The recommended journey is reservation with in-store pickup, not remote sale. The pharmacist validates the prescription, prepares it in 1 to 2 hours, and dispensing happens at the counter after the original is checked.
How long does it take to go live?
Allow 6 to 8 weeks: 2 weeks of scoping and content, 3 to 4 weeks of development, and 1 to 2 weeks of testing with the 6 branches.
How is the on-call calendar updated?
At Starter level, a group pharmacist enters it in the admin in about 10 minutes a month. Higher tiers add a monthly import and an automatic reminder the day before to avoid mistakes.
Are prescription photos kept?
They are stored encrypted and deleted automatically after a period set with the owner, for example 30 days. Only pharmacists from the selected branch can view them.
What total budget should we plan?
The site costs 800,000 to 3,500,000 FCFA depending on the tier, then 35,000 to 120,000 FCFA a month for maintenance. Hosting with daily backups is quoted separately.
Let's scope your project. Tell us about your branches, your duty rota and the prescription journey you want, and we will scope it for a 6 to 8 week delivery. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.