The verdict in three sentences
A custom patient portal for a private clinic in Singapore costs 65,000 to 140,000 TND in 2026, delivered in 10 to 14 weeks. Integration with the hospital information system / electronic health record adds 18,000 to 30,000 TND and requires health-data-compliant hosting. Against a medical vendor's patient module at 900-2,200 TND/month, custom becomes relevant when you want teleconsultation, online payment and a branded experience.
What development costs
Budget depends on modules (booking, results, teleconsultation, payment) and security level. Here are the 2026 ranges.
| Module | Function | 2026 cost (TND) |
|---|---|---|
| Discovery + UX/UI | Patient journey, mockups | 9,000 - 16,000 |
| Appointment booking | Practitioner calendar, SMS reminders | 12,000 - 22,000 |
| Results + documents | Secure vault, reports | 11,000 - 20,000 |
| Teleconsultation | Video, waiting room, prescription | 15,000 - 30,000 |
| Online payment | Card + mobile, invoicing | 8,000 - 16,000 |
| HIS/EHR integration | Medical software connector | 18,000 - 30,000 |
| QA + security | Testing, audit, go-live | 6,000 - 12,000 |
Indicative total: 65,000 to 140,000 TND depending on scope. Maintenance runs 15 %/year of the build, i.e. 10,000 to 21,000 TND/year.
Custom vs medical SaaS: security and compliance
A vendor patient module is billed monthly and ships compliance, but limits customization. Comparison over 3 years for a mid-size clinic.
| Criterion | Custom | Medical SaaS (patient module) |
|---|---|---|
| Entry cost | 65,000 - 140,000 TND | 0 - 8,000 TND (setup) |
| Recurring cost | Maint. 10,000 - 21,000 TND/yr | 900 - 2,200 TND/month |
| 3-year total (est.) | 95,000 - 185,000 TND | 32,400 - 87,200 TND |
| Teleconsultation | Custom, integrated | Vendor-dependent, often optional |
| Data / ownership | You own everything | With the vendor |
| Customization | Full (brand, flows) | Limited to options |
Reading: SaaS stays cheaper over 3 years and reassures on compliance. Custom wins when teleconsultation, payment and brand image are strategic, or when you want control of your health data.
Mini case study
Dr Ben Salah, director of a Singapore private clinic (28 practitioners, 3,200 patients/month), lost ~18 % of appointments to no-shows and tied up 3 agents on the front desk. With a custom portal at 98,000 TND (HIS integration included, maintenance 15,000 TND/year), no-shows dropped to 11 % thanks to reminders and confirmations, and teleconsultation generated ~320 extra consultations/month. Gain: front-desk load cut by ~1.5 FTE and added teleconsult revenue estimated at over 40,000 TND/year. Build payback in ~2 years.
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FAQ
How long for a patient portal in Singapore?
Expect 10 to 14 weeks for booking + results + teleconsultation + payment. A first release (booking + results) ships in 6 to 8 weeks for 30,000-45,000 TND.
Where to host health data?
On health-data-compliant hosting, with encryption and logging. This adds an operating cost to budget from the discovery phase.
Is teleconsultation profitable?
It opens a revenue channel and cuts no-shows. In our case study it generated over 40,000 TND/year, well above its development cost (15,000-30,000 TND).
Can we integrate our existing medical software?
Yes if the HIS/EHR exposes an API or exports. The connector costs 18,000 to 30,000 TND. Without an API, we use secure file feeds.
What annual maintenance budget?
Expect 15 %/year of the build, i.e. 10,000 to 21,000 TND, for security, enhancements and regulatory updates.
Let's scope your project. Tell us your priority modules (booking, teleconsult, payment), your medical software and your budget: we scope a fast release 1 then the high-value modules. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
