The verdict in three sentences
Notarial drafting software does its job very well, but it shows nothing to the client: no documents received, no stage reached, no likely signing date. For an office with 4 notaries, 22 staff and 1,800 deeds a year, a custom client portal at EUR 20,000 to 40,000 connected to the existing tool costs less than half a year of licenses. The target is achievable: 30% fewer client calls and clerks who draft instead of answering the phone.
Drafting or tracking: two needs, two tools
Notarial drafting software handles deeds, trust accounting, electronic filing and electronic authentic deeds. It was not designed for client experience. The portal sits alongside it, without replacing the core business tool.
| Need | Notarial drafting software | Custom client portal |
|---|---|---|
| Deed drafting and templates | Yes, core product | No, read-only status |
| Trust accounting and transfers | Yes | Display of deposits received |
| Tracking requested documents | Internal list for the clerk | List visible to the client, online upload |
| File stages (preliminary contract, searches, signing) | Hard to read | Clear timeline with expected dates |
| Remote signing and electronic deeds | Yes | Appointment booking and notice |
| Client notifications | Manual letters and e-mails | Automatic SMS and e-mail at each stage |
| Indicative 2026 price | EUR 150 to 300 per seat per month | EUR 20,000 to 40,000 then EUR 250 to 500 per month |
For a standard property sale, the client lives through about 3 months of uncertainty between the preliminary contract and the deed: cooling-off period, title and lien searches, mortgage approval. A timeline showing these stages and missing documents removes most "where is my file" calls.
Budget and scope: three possible levels
| Level | Content | Indicative 2026 price | Timeline |
|---|---|---|---|
| Essential | Client area, stage timeline, document list | EUR 20,000 to 25,000 | 8 weeks |
| Standard | + secure document upload, automatic SMS, signing calendar | EUR 28,000 to 34,000 | 10 to 12 weeks |
| Complete | + access for real estate brokers and banks, office dashboard | EUR 36,000 to 40,000 | 14 weeks |
| Maintenance and hosting | Local servers, backups, updates | EUR 250 to 500 per month | Ongoing |
| Drafting licenses (reminder) | 26 seats × EUR 220 on average | about EUR 68,600 per year | Existing |
Standard is the best trade-off for 1,800 deeds a year. Complete makes sense if the office works with a steady network of brokers across Greater Montreal who also call to follow their sales.
Security and professional secrecy
A notary's professional secrecy demands particular rigor. The portal is hosted locally, encrypted, with SMS two-factor authentication, and every uploaded document is logged. No data is modified in the drafting software: synchronization is read-only, which limits risk. Privacy compliance is documented (register, retention periods, access rights), in line with Quebec's Law 25.
Mini case study
Maître Tremblay, partner at a notary office in Montreal, counts 120 client calls a day, 45% of which concern file progress. Each call takes a staff member 4 minutes on average. Cutting these calls by 30% frees 36 calls × 4 minutes = 144 minutes a day, or about 530 hours a year over 220 working days. At a loaded cost of EUR 40 per hour, that is EUR 21,200 a year. A Standard portal at EUR 31,000 pays back in about 18 months, not counting the image gain against competing offices.
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FAQ
Do we need to change our drafting software?
No. The portal connects to the existing software by export or API depending on the vendor, and migration requires no re-entry. All 26 seats keep their usual tool.
Will older clients really use a portal?
The portal works on a phone with no app to install, through a link received by SMS. In equipped offices, 60 to 70% of clients check it at least once, and the others receive the same notifications by SMS.
How long does setup take?
From 8 to 14 weeks depending on the level, acceptance included. A pilot on 50 sale files over 3 weeks lets you fine-tune messages before full rollout.
Does the portal handle estates and gifts?
Yes, each deed type has its own timeline. For an estate, the stages (declaration of heirship, inventory, tax filing within 6 months) are displayed with the documents expected from each heir.
Can we give access to real estate brokers?
Yes, at the Complete level, with rights limited to the files they brought in. Brokers stop calling the office, which often represents 20% of remaining calls.
Let's scope your project. We define the portal scope with you (timeline, documents, notifications, partner access), an indicative budget of EUR 20,000 to 40,000 and a timeline of 8 to 14 weeks. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.

