The verdict in three sentences
Showing the price in the customer's currency (EUR/USD for the diaspora, local currency for the home market) can lift conversion by 5 to 12 %. But every strategy has a cost: a 2 to 3.5 % FX spread and 2.9 % + fixed card fees that erode margin if unplanned. The right call depends on your diaspora traffic share: below 20 %, a fixed local-currency price is enough; above, dual display pays for itself.
Three multi-currency strategies compared
| Strategy | Estimated conversion uplift | FX + card cost | Complexity | Best if diaspora traffic |
|---|---|---|---|---|
| Fixed local price, card conversion | 0 to 3 % | 2.9 % + 2 to 3.5 % spread | Low | < 20 % |
| Price shown in EUR/USD, local settlement | 5 to 9 % | 2.9 % + 1 to 2 % spread | Medium | 20 to 50 % |
| Dual display local + EUR | 8 to 12 % | 2.9 % + 1 to 2 % spread | High | > 50 % |
The earlier you show a "readable" price to the diaspora customer, the more conversion you gain, but the more complex the integration (rate handling, rounding, price consistency).
Weighing uplift against cost: a 60 EUR example
Assume a shop with 100 diaspora visitors and a 60 EUR average basket. Here is the impact of moving from a fixed local price to a price shown in EUR.
| Metric | Fixed local price | Price shown in EUR |
|---|---|---|
| Conversion rate | 2.5 % | 3.0 % (~20 % relative uplift) |
| Orders per 100 visitors | 2.5 | 3.0 |
| Revenue (60 EUR/basket) | 150 EUR | 180 EUR |
| FX + card cost (~5 %) | 7.50 EUR | 9.00 EUR |
| Net revenue after costs | 142.50 EUR | 171.00 EUR |
The conversion uplift (+30 EUR revenue) far outweighs the extra FX cost (+1.50 EUR). As long as the uplift beats the conversion cost, showing the customer's currency wins.
Become a Kolonell referral partner
Know merchants who sell to the diaspora and struggle with multi-currency? Refer them and earn a commission. The Kolonell referral (apporteur d'affaires) program pays for every project signed thanks to you.
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| Segment | Sale commission | Recurring |
|---|---|---|
| Showcase site | 15 % | + 5 % recurring |
| E-commerce | 12 % | + 5 % recurring |
| Marketplace | 10 % | — |
| Institutional | 8 % | — |
Example: you refer an e-commerce shop at 2,000,000 FCFA. Referral commission: 240,000 FCFA (12 %), plus 5 % on recurring maintenance. No commitment, just an introduction.
Mini case study
Ousmane runs a cosmetics shop in Dakar: 40 % of his traffic comes from the French diaspora. At a fixed local price, his diaspora visitors converted at 2.3 %. After switching to EUR display with local settlement, diaspora conversion rose to 2.9 % (+26 % relative). On 500 diaspora visitors/month at a 60 EUR basket, that's 8.7 orders versus 6.9, or +108 EUR revenue/month. Estimated extra FX cost: +5 EUR/month. Net gain: ~103 EUR/month, before counting the trust effect.
FAQ
Does showing EUR really lift conversion? Yes, the estimated uplift is 5 to 12 % relative, because the diaspora customer grasps the price instantly with no mental math. The effect is stronger the higher your diaspora traffic share.
Does local-currency settlement matter? It protects you from exchange risk: you display in EUR but receive in local currency at a rate locked at payment. You avoid volatility between sale and payout.
What do diaspora payments really cost? Budget an all-in cost of 4 to 6 % (2.9 % card fee + 1 to 3.5 % FX spread). Build this into your displayed price to preserve margin.
When is dual display local + EUR worth it? Above 50 % diaspora traffic, or when you target both the home market and the diaspora. Below that, a single well-chosen display suffices and simplifies maintenance.
How do you become a Kolonell referral partner? Just introduce us to a prospect: you earn 8 to 15 % on signing by segment, plus 5 % recurring on showcase and e-commerce. Contact us to receive your tracking link.
Let's talk about your project. We configure your multi-currency checkout to maximise diaspora conversion without losing margin — and we'll walk you through the referral program. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
