Mbour handmade leather bags: turning tourist footfall into lasting sales
Mbour and the Petite Cote (Saly, Somone, Nianing) see tens of thousands of European tourists and Senegalese diaspora members pass through each year. Mbour leather makers sell their handmade leather bags, clutches and accessories at craft markets and around the Saly hotels. But this model has a flaw: sales stop when the tourist leaves, and the low season (May to October) empties the till.
Selling online fixes this. A tourist who bought a bag in Saly in February can reorder two for Christmas from Paris. A diaspora member in Brussels can order a ceremony bag for a wedding in Dakar. The leather maker who captures these customers with a website and an order form smooths their cash flow across the year and multiplies their average basket.
Here is the guide to building an effective online presence for a Mbour leather maker, with the 2026 Senegalese payment rails (Wave, Orange Money) and international shipping.
H2: Target the right customers — tourists and diaspora
Two segments with strong purchasing power:
- Tourists met in Saly and Mbour: they have seen and touched the product, they trust it. Capture their contact (a card with a QR code leading to the site, a flyer in the bag) so they reorder from Europe.
- The Senegalese diaspora (France, Belgium, Italy, US, Canada): they seek authenticity, buy for themselves and as gifts, and gladly pay for delivery.
The site and order form must speak to both: French first, strong visual content, and the promise of authentic handcraft from the Petite Cote.
H2: The website and catalog — selling the handcraft
Essential pages:
- Catalog by category: handbags, travel bags, clutches, belts, accessories, ceremony bags.
- Product pages with high-definition photos (leather and stitching close up), dimensions, leather type, available colors.
- Customization: engraved initials, color choice, dimensions on request — a strong argument for gifting and the diaspora.
- Workshop page: photos of the artisan at work in Mbour. The story sells as much as the product.
- Mobile and 3G performance: customers browse from a phone, while travelling or abroad.
H2: The order and measurement form
For standard bags: a classic cart with payment. For custom orders and the diaspora:
- Detailed order form: model, color, size, customization (initials, engraving), delivery address, desired lead time.
- Automatic quote with FCFA / EUR / USD conversion displayed to reassure the foreign customer.
- 50% deposit for custom orders, balance at shipment.
- WhatsApp confirmation: the preferred channel for Senegalese and diaspora customers to finalize an order.
H2: Getting paid — Wave, Orange Money and international
The payment rails in Senegal in 2026:
- Wave: the dominant wallet, free on the customer side, instant — essential for local customers and the diaspora who hold a Wave account.
- Orange Money: broad coverage, to offer in parallel.
- International cards: via an aggregator (PayDunya, CinetPay) for tourists and the diaspora paying in EUR/USD.
- Wise: to receive currency wires from the diaspora.
Recommended combo: Wave and Orange Money for Senegal, card aggregator + Wise for international. The customization deposit is paid at order.
H2: International shipping — the key to the diaspora
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- Senegal (Dakar, Thies, Saint-Louis): delivery by courier or intercity carrier.
- Europe and North America: DHL, Aramex, or La Poste Senegal EMS. For a bag, shipping to France often costs between 15,000 and 35,000 FCFA depending on weight and lead time.
- Display the landed cost in the form: a Paris customer wants the total price, delivery included, before paying.
- Realistic lead times: 5 to 12 days to Europe depending on the carrier. Communicate them clearly.
H2: Managing seasonality and building loyalty
The strength of the online model is smoothing the low season:
- Newsletter and WhatsApp: re-contact high-season tourists during the low season (year-end gifts, holidays).
- Diaspora offers targeted around religious holiday and wedding periods.
- Referral program: a satisfied customer in Saly recommends to friends back in Europe.
- Customer reviews displayed: social proof reassures the remote buyer who has not touched the product.
H2: Acquisition — social media and SEO
- Instagram and Facebook: lifestyle photos of bags worn, workshop videos, content that travels with the tourists.
- WhatsApp Business with a catalog: the repeat-order channel.
- SEO on "handmade leather bag Mbour", "Saly Senegal leather goods", "handmade leather bags Senegal", "artisan leather bag Senegal online".
- Google Business Profile to capture tourists searching "leather goods Saly" on site.
Realistic 2026 budget for the complete site (catalog + custom order form + Wave/OM/card payment + international shipping): 800,000 to 2 million FCFA. A few premium diaspora orders a month quickly pays back the investment and stabilizes off-season cash flow.
FAQ
How do you capture a tourist met in Saly so they reorder from Europe?
Give them an easy way to find you again: a card with a QR code leading to your site and WhatsApp Business, slipped into the bag they bought. Once home, they reorder online, pay by card or Wave, and you ship. The order form and international shipping do the rest.
Which payment for selling to the Senegalese diaspora?
Wave for those with an account (increasingly common in the diaspora), international cards via PayDunya or CinetPay, and Wise for EUR/USD wires. Always display the FCFA/EUR/USD conversion so the customer knows what they pay.
How much does shipping a bag to France cost?
In 2026, depending on weight and lead time, shipping a bag from Mbour to France via DHL, Aramex or EMS often costs between 15,000 and 35,000 FCFA. Display the landed cost in the order form to avoid any surprise at delivery.
How much does a sales site cost for a Mbour leather maker?
In 2026, between 800,000 and 2 million FCFA for a site with catalog, custom order form, Wave/Orange Money/card payment and international shipping. Product photography and the customization form are the key cost items.
How do you smooth the tourist low season?
Capture tourist contacts in the high season and re-contact them via newsletter and WhatsApp during the low season, around year-end holidays and weddings. The diaspora buys all year. That is precisely what selling online enables, unlike the physical market.
Let us discuss your project. If you are a leather maker in Mbour or on the Petite Cote and want to sell your bags online to tourists and the diaspora, we can build your site. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.

