The verdict in three sentences
A business hotel group that pays 15 to 18% commission to OTAs on a large share of its room nights is funding Booking.com's and Expedia's marketing instead of its own. A website with a direct booking engine, negotiated corporate rates unlocked by code and a meetings request form for 20 to 300 delegates wins back part of that business, especially from guests sent by international organisations, who make up 40% of the clientele in our worked example in Lomé, Togo. At Kolonell, the site costs 800,000 to 3,500,000 FCFA (1,220 to 5,340 EUR) depending on the Starter, Growth or Premium tier, with a 6 to 10 week timeline.
What OTAs really cost a business hotel group
Business hotels in regional hubs, from Lomé to Nairobi, Kigali or Accra, host delegations from international organisations, regional banks, NGOs, mining and port companies every week. Many of these travellers book through an OTA out of habit, even though their employer would gladly accept a negotiated direct rate.
Take a group of 3 business hotels with 240 rooms in total, 65% occupancy and an average daily rate of 70,000 FCFA (about 107 EUR).
| Metric | 2026 value (estimate) |
|---|---|
| Room nights available per year | 240 x 365 = 87,600 |
| Room nights sold at 65% occupancy | 56,940 |
| Room revenue at 70,000 FCFA | 3,985,800,000 FCFA (about 6.08 million EUR) |
| Share of bookings via OTAs | 45% |
| Average OTA commission | 16.5% |
| Commission paid per year | about 296,000,000 FCFA (about 451,000 EUR) |
Shifting just 10 points of OTA share to direct saves about 65,000,000 FCFA (roughly 99,000 EUR) in commission a year. That is what justifies a real website, not an online brochure.
A website that converts business travellers and meeting planners
The sales director has three targets: the individual traveller, the travel manager or executive assistant at an organisation, and the planner of a seminar or regional workshop.
| Target | Need | Website feature | Metric tracked |
|---|---|---|---|
| Individual business traveller | Fast booking, best rate | Direct booking engine, direct-only perk | Booking engine conversion rate |
| International organisation | Negotiated rate, central billing | Corporate code, "corporate accounts" page | Active corporate accounts |
| Meeting planner | Rooms, capacity, fast quote | Meetings form for 20 to 300 delegates | Quote requests per month |
| Executive assistant | Book for several people | Multi-room booking | Group bookings |
| Returning guest | Loyalty | Direct perks: breakfast, late checkout | Repeat booking rate |
| Overseas partner | Accommodation for delegations | English and French pages | Bookings from abroad |
The booking engine itself is usually a specialised market tool billed by subscription or commission, roughly 1 to 3% of bookings or 150 to 450 EUR a month depending on the vendor. Kolonell integrates it cleanly, mobile-first and fast on 3G, and highlights the "best rate direct" promise.
The meetings form is the second revenue source. It asks for date, delegate count, room layout (theatre, classroom, U-shape), coffee breaks and lunches, accommodation needs and AV equipment. A priced reply within 24 hours often beats competing hotels.
What each Kolonell tier includes
| Tier | Price FCFA | Price EUR | Scope for a 3-hotel group |
|---|---|---|---|
| Starter | 800,000 to 1,200,000 | 1,220 to 1,830 | Presentation site, link to booking engine, contact form |
| Growth | 1,200,000 to 2,000,000 | 1,830 to 3,050 | One page per hotel, embedded engine, structured meetings form |
| Premium | 2,000,000 to 3,500,000 | 3,050 to 5,340 | Corporate codes, advanced SEO, animation, lead tracking |
| Maintenance | 35,000 to 120,000 per month | 53 to 183 per month | Updates, security, new promotions |
Timelines run from 6 weeks for Growth to 10 weeks for Premium with three hotels, professional photos and engine integration. Languages are set in the quote; for an international clientele, English and French are the expected minimum.
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Afi, sales director of a 3-hotel business group in Lomé, picks the Premium tier at 3,200,000 FCFA plus maintenance at 120,000 FCFA a month, so 4,640,000 FCFA in year one. The booking engine costs 200,000 FCFA a month, or 2,400,000 FCFA a year. Total outlay: 7,040,000 FCFA.
Twelve-month goal: move 5 points of OTA share to direct. 5% of 56,940 room nights = 2,847 room nights. At 70,000 FCFA, that is 199,290,000 FCFA in revenue. Commission saved at 16.5% comes to about 32,900,000 FCFA (about 50,000 EUR).
Add meetings: 4 more requests a month, 1 signed, at an average 3,500,000 FCFA (about 5,300 EUR) per event, so 42,000,000 FCFA a year. Return exceeds 4 times the first-year cost, before counting loyalty effects.
FAQ
Can we really cut OTA share without losing guests?
Yes, by staying listed on OTAs while offering a direct-only perk such as breakfast included. Gaining 5 to 10 points of direct share in 12 months is a realistic 2026 estimate.
Should our direct price be lower than on Booking.com?
Rate parity clauses vary by contract and country, so most hotels add value rather than cut price. A perk worth 15 to 25 EUR per night is usually enough.
How do we handle negotiated rates for organisations?
With a corporate code entered in the booking engine, which applies the contract rate. A 3-hotel group typically manages 30 to 80 active corporate accounts.
Can the meetings form produce an automatic quote?
For simple set-ups, yes, but most events above 50 delegates need a tailored proposal. The realistic goal is a priced reply within 24 hours.
How long until launch?
Allow 6 to 10 weeks depending on tier, plus 1 to 2 weeks if a photo shoot is needed across the three hotels.
Let's scope your project. Tell us about your hotels, current booking engine and direct booking and meetings targets, and we will scope the site and a 6 to 10 week plan. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
