The verdict in three sentences
A brokerage receiving statements from 25 insurers on 9,000 policies loses 3 to 5% of its commissions every year for lack of systematic reconciliation between what is owed and what is paid. Custom commission tracking software costs between 25,000 and 60,000 EUR excl. VAT in Bordeaux in 2026, depending on how many statement formats must be imported and how it connects to your policy management system. It usually pays back in under a year, with IDD traceability (advice duty, remuneration disclosure) ready for an ACPR audit as a bonus.
Why commissions leak in a brokerage
Each insurer sends its monthly or quarterly statement in its own format: PDF, Excel, CSV, sometimes an extranet to log into. Rates vary by line (P&C, group health, protection, savings), upfront and renewal commissions get mixed, and endorsements, cancellations or clawbacks blur the amounts. Reconciled by hand by one or two assistants, hundreds of lines go unchecked.
| Situation | Manual reconciliation | Commission software (2026 order of magnitude) |
|---|---|---|
| Statement processing time | 4 to 6 days per month | 1 day per month |
| Lines reconciled automatically | 0% | 85 to 95% |
| Commissions owed but not received | 3 to 5% | Under 0.5% |
| Introducer commission calculation delay | 30 to 45 days | 5 days after receipt |
| Errors in introducer payouts | 2 to 4% | Under 0.5% |
| IDD evidence (advice, remuneration) in an audit | Scattered files | Time-stamped history per policy |
Modules and their price in EUR excl. VAT
| Module | Function | Indicative 2026 price |
|---|---|---|
| Statement import | Connectors per insurer (Excel, CSV, structured PDF), normalization | 6,000 to 15,000 EUR |
| Reconciliation engine | Expected vs paid commission, per policy and period | 6,000 to 14,000 EUR |
| Rate tables | Rates per insurer, line, product, upfront or renewal | 3,000 to 7,000 EUR |
| Introducer commissions | Retrocessions, monthly statements, payroll or transfer export | 4,000 to 9,000 EUR |
| Insurer follow-up | Gap list, generated claim letter, tracking | 2,000 to 5,000 EUR |
| IDD compliance | Advice records, remuneration disclosure, audit trail | 3,000 to 7,000 EUR |
| Dashboards | Commissions by insurer, line, introducer, forecast | 2,000 to 5,000 EUR |
A core version (import for 10 insurers, reconciliation, rate tables) starts around 25,000 EUR excl. VAT for a 3 to 4 month project. The full version covering 25 insurers, introducers, IDD and dashboards reaches 50,000 to 60,000 EUR excl. VAT. Hosting and maintenance run 400 to 1,100 EUR per month, plus occasional adjustments when an insurer changes its statement format.
Extend or replace your broker system?
Most brokerages already use a market policy management system. These tools handle policies and claims well, but multi-insurer statement reconciliation much less so. The most profitable approach is often to plug a custom commission module into your existing tool, via API or daily export, rather than replace everything. You keep your habits and add the component that recovers the money.
Mini case study
Sophie runs a brokerage in Bordeaux: 25 partner insurers, 9,000 policies, 1.6 million EUR in annual commissions, 30% of which is passed on to a network of 12 introducers. A six-month audit reveals 4% of commissions owed were never paid, i.e. 64,000 EUR a year.
She invests 48,000 EUR excl. VAT in a module with import of all 25 statements, automatic reconciliation, introducer commissions and an IDD trail. In year one, the gap falls to 0.5%, i.e. 8,000 EUR: 56,000 EUR recovered. Add 4 days of admin work saved each month, about 9,000 EUR a year. After 800 EUR monthly maintenance, the project pays back in about 11 months.
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FAQ
How many statement formats should we plan for?
In practice, 25 insurers mean 15 to 20 distinct formats, since some share the same standards. Each connector costs 400 to 900 EUR excl. VAT depending on complexity.
Does the software handle commission clawbacks?
Yes, early cancellations and upfront commission clawbacks are reconciled like payments. They are also passed through automatically to the affected introducers' retrocessions.
How does it help with IDD?
For each policy it keeps the advice record, the disclosure of the nature of remuneration and the change history. In an ACPR audit, the file is produced in minutes.
Do we need to change our policy management system?
No, in 8 cases out of 10 the commission module plugs into the existing tool via API or daily export. Full replacement is only justified if the current tool blocks policy exports.
How long does deployment take?
Allow 3 to 4 months for the core and 5 to 6 months for the full version. The first month of automatic reconciliation alone often uncovers several thousand euros in gaps.
Let's scope your project. Tell us your partner insurers, policy volume and current management tool: we will price a scope between 25,000 and 60,000 EUR excl. VAT with a 3 to 6 month schedule. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
