The verdict in three sentences
For a Singapore inland container depot handling 35,000 TEU a year, a useful website is not a brochure: it is a tool that answers forwarders without anyone picking up the phone. A realistic budget runs from 40,000 to 75,000 SGD over 12 weeks, built on three blocks: published storage tariffs, container search linked to the TOS and a forwarder portal. It must stay fast on mobile, because hauliers and forwarders check status from their phones at the gate.
What forwarders want to find without calling
In Singapore, depots serve hauliers moving boxes between the PSA terminals at Pasir Panjang and Tuas, warehouses and the Malaysian border. A forwarder wants to know whether a container is in the yard, whether it is under inspection, how many free days remain and what storage will cost after that. Today that runs through calls, emails and WhatsApp, with errors and a saturated customer service team.
| Information | Recommended publication | Update frequency |
|---|---|---|
| Container status (in, under inspection, released, out) | Search by ISO 6346 number | Real time via the TOS |
| Remaining free days | Automatic calculation | Daily |
| Storage tariffs (20 ft, 40 ft, reefer) | Public page in SGD | At each tariff review |
| Gate hours and appointment slots | Public page and alert banner | Weekly |
| Required documents (release order, permits) | Downloadable list | As needed |
| Invoices and payments | Secure forwarder portal | Real time |
A sample grid to publish: 5 free days, then 15 SGD per day for a 20 ft and 30 SGD per day for a 40 ft from day 6 to 12, doubled thereafter (2026 order of magnitude, to be adjusted to your tariff).
Detailed 2026 budget
Cost depends mostly on the connection to your TOS (Terminal Operating System). If it exposes an API, integration is quick. If it only produces exports, you need a gateway that syncs data every 5 to 15 minutes.
| Item | 2026 budget (SGD, excl. GST) | Timing |
|---|---|---|
| Discovery, workshops with operations and forwarders | 4,500 to 7,500 | 2 weeks |
| Public site, mobile optimised (under 500 KB per page) | 12,000 to 21,000 | 4 weeks |
| Container search linked to the TOS (API or gateway) | 10,000 to 21,000 | 4 weeks |
| Forwarder portal (accounts, history, PDF invoices) | 9,000 to 16,500 | 3 weeks |
| SMS and WhatsApp status notifications | 2,500 to 5,500 | 1 week |
| Hosting, security hardening, training, QA | 2,000 to 3,500 | 1 week |
Afterwards, plan 800 to 1,800 SGD per month for hosting, monitoring and maintenance. Singapore's Cybersecurity Act and PDPA obligations make a security review and clear data retention rules part of the scope, not an option.
Online payment: the question that always comes up
Forwarders quickly ask to pay storage online. In Singapore, PayNow corporate transfers and cards are the obvious channels, and a payment reference generated by the portal makes reconciliation automatic. Start with invoice display and a unique payment reference, then add card or PayNow QR payment in a second phase, budgeting 4,000 to 8,000 SGD.
Mini case study
Need a professional website?
Kolonell builds websites that attract clients, optimized for the Sénégalese market. Free quote in 2 minutes.
Wei Ming, operations director of an inland depot in Singapore (35,000 TEU a year, 6 customer service staff), estimates his team handles 220 calls and messages a day, 70% about container status. The chosen project costs 58,000 SGD. If online search absorbs 60% of these requests, it frees the equivalent of 3 staff, about 15,000 SGD of loaded monthly cost, or 180,000 SGD a year that can be redeployed. Add fewer storage billing disputes, estimated at 25,000 SGD a year. Payback comes in under 4 months.
FAQ
How much does an inland container depot website cost in 2026?
Budget 40,000 to 75,000 SGD with container search and a forwarder portal. A plain showcase site without TOS integration costs 12,000 to 21,000 SGD but does not cut calls.
Our TOS has no API, is that a blocker?
No. A gateway reads TOS exports every 5 to 15 minutes and feeds the search. It costs 10,000 to 15,000 SGD, against up to 21,000 SGD for full API integration.
Will the site be fast on mobile?
Yes, if each page weighs under 500 KB and search responds in under 2 seconds. We test on throttled mobile connections before launch.
Should we publish storage tariffs?
Yes: a clear grid in SGD cuts disputes by 30 to 50% (estimate). Make sure it matches your contractual terms with shipping lines.
How long to onboard forwarders?
A half-day demo and a 5-minute video guide are enough. Allow 4 to 6 weeks for 80% of regular forwarders to use online search.
Let's scope your project. Tell us about your TOS, volumes and forwarders: we will scope a fast website with container tracking for an indicative 40,000 to 75,000 SGD over 12 weeks. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.