The verdict in three sentences
A custom PMS for a Miami hotel group costs between 50,000 and 140,000 € in 2026, versus vendors billed at 8 to 15 € per room per month that add up fast across several properties. The real gain comes from dynamic pricing and a channel manager tailored to your markets: up to +8% RevPAR within a year. Custom is justified from 3 properties or 150 rooms, with typical payback in 20 to 32 months.
The cost of a custom PMS in 2026
The scope runs from a reservation/billing core to a full platform connected to OTAs, payments and yield management. Here are the 2026 orders of magnitude for a Miami group.
| Scope | Included modules | 2026 budget (€ excl. VAT) | Timeline |
|---|---|---|---|
| PMS core | Reservations, planning, billing, POS | 50,000 – 70,000 | 5 – 6 months |
| Distribution | + channel manager, booking engine, OTA | 80,000 – 110,000 | 7 – 8 months |
| Full yield | + dynamic pricing, payments, guest CRM | 120,000 – 140,000 | 8 – 9 months |
| Annual maintenance | Support, upgrades, hosting | 12,000 – 22,000/yr | recurring |
Also budget for high-availability hosting (250 to 800 €/month depending on room count) and payment provider fees (1.2 to 2.5% per transaction).
The modules that raise RevPAR
In hospitality, every RevPAR point counts. Here is the impact of the key modules seen at groups of 3 to 8 properties.
| Module | Function | Typical 2026 gain |
|---|---|---|
| Channel manager | Real-time OTA sync, anti-overbooking | -95% overbookings |
| Dynamic pricing | Prices by demand, events, history | +5 to +8% RevPAR |
| Direct booking engine | Commission-free reservations | -12 pts OTA dependence |
| Guest CRM + loyalty | Segmentation, upsell, re-engagement | +18% repeat direct bookings |
| Payment integration | Card hold, deposit, no-show | -70% no-show losses |
| Multi-property reporting | Consolidated RevPAR, occupancy, ADR | -2 days reporting/month |
For a 220-room group at 130 € average ADR, +8% RevPAR represents roughly +560,000 € in annual revenue, without a single extra room.
Mini case study
David, director of a 4-hotel group (240 rooms) in Miami, juggles a separate PMS per property and OTA extranets entered by hand. Occasional overbookings, rates frozen at weekends. He invests 128,000 € in a custom PMS with channel manager and dynamic pricing, delivered in 8 months.
Over 12 months, RevPAR rises 6.5% thanks to automated yield, about +430,000 € in revenue at a 128 € ADR. Overbookings fall to zero and direct bookings gain 9 points, cutting OTA commissions by about 60,000 €/year. With 20,000 € of maintenance, payback is reached in 19 months.
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FAQ
Does a custom PMS connect to OTAs like Booking and Expedia?
Yes, via a channel manager (built or integrated) that syncs availability and rates in real time. This avoids overbookings and double entry on extranets while keeping control of your data.
Is dynamic pricing risky?
Not if it's bounded: you set floors, ceilings and rules per season. The algorithm optimises within those limits based on demand and local events (conventions, festivals), for a typical gain of 5 to 8% RevPAR.
Can we charge deposits and no-shows automatically?
Yes, with a payment integration (Stripe, Adyen or local) that captures a card hold at booking. Deposits and no-show penalties are charged per your terms, reducing losses by 60 to 70%.
One PMS per hotel or one for the whole group?
A single multi-property PMS consolidates reporting (RevPAR, occupancy, ADR) and shares the guest CRM across your hotels. This is one of the main arguments for custom over per-property licences.
How long to migrate our existing reservations?
Allow 4 to 8 weeks depending on the number of sources (current PMS, spreadsheets, OTAs) and volume. Careful migration of the planning and rates is crucial for a go-live without losing bookings.
Let's scope your project. Tell us your number of properties, rooms and distribution channels: we'll frame the scope, an indicative 50,000–140,000 € budget and a timeline. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.


