The verdict in three sentences
For a brand with 85 franchisees, a custom extranet costs EUR 30,000 to 60,000 (about USD 32,000 to 65,000) in 2026 and ships in 4 to 6 months, versus EUR 8 to 20 per location per month for an off-the-shelf platform. Over 5 years, the off-the-shelf platform is often cheaper if you only need documentation and news, but custom becomes profitable as soon as the extranet handles POS marketing orders and revenue reporting connected to your tools. The decision rests on 5-year total cost and on hours saved by the field support team.
Franchise extranet modules and their price
A franchise extranet transfers know-how, steers performance and cuts informal email and WhatsApp exchanges between headquarters and franchisees. Whether in Paris or Toronto, a specialised agency bills custom development at roughly EUR 550 to 750 per day, which explains the ranges below.
| Module | 2026 range (excl. tax) | Main use |
|---|---|---|
| Core (accounts, roles, multi-location, news) | EUR 7,000 to 12,000 | Franchisee, field coach, management access |
| Versioned documentation and operations manual | EUR 4,000 to 8,000 | Know-how bible, read receipts |
| POS marketing and collateral orders | EUR 6,000 to 13,000 | Catalogue, approval, delivery tracking |
| Revenue reporting and royalties | EUR 6,000 to 14,000 | Manual entry or POS import, royalty calculation |
| E-learning and onboarding paths | EUR 4,000 to 8,000 | New franchisees and staff |
| Network dashboards | EUR 3,000 to 5,000 | Rankings, alerts, regional comparison |
| Total extranet | EUR 30,000 to 60,000 | 4 to 6 months |
Maintenance, covering hosting, security, fixes and small changes, costs EUR 900 to 2,000 per month depending on request volume and required uptime.
Custom versus off-the-shelf: 5-year total cost
The calculation below covers 85 locations, growing to 100 in year 3. Amounts are 2026 orders of magnitude.
| 5-year item | Off-the-shelf platform | Custom extranet |
|---|---|---|
| Setup | EUR 3,000 to 8,000 | EUR 30,000 to 60,000 |
| Annual subscription or maintenance | EUR 8,200 to 24,000 (EUR 8 to 20 per location per month) | EUR 10,800 to 24,000 |
| Specific developments (POS marketing, royalties) | EUR 15,000 to 35,000 (connectors, workarounds) | included |
| 5-year total cost | EUR 60,000 to 165,000 | EUR 84,000 to 180,000 |
| Code and data ownership | vendor | franchisor |
| Fit with your processes | limited to configuration | complete |
The cost gap is small. Custom is justified when POS marketing orders and revenue reporting represent real workload for field support, or when the extranet is a selling point to recruit new franchisees. If you only need a document intranet, an off-the-shelf platform is enough.
Mini case study
Thomas, network director of an 85-unit quick service restaurant brand, employs 2 field coaches who each spend about 10 hours a week consolidating revenue figures received by email and processing POS marketing orders. That is 20 hours per week, about 900 hours a year, valued at EUR 45 per loaded hour: EUR 40,500 per year.
He invests EUR 48,000 in an extranet with POS marketing and royalty modules, plus EUR 1,400 per month of maintenance (EUR 16,800 per year). If the extranet automates 70% of those tasks, savings reach EUR 28,350 per year, a net gain of EUR 11,550 per year after maintenance. Add fewer royalty billing errors, estimated at 1% of EUR 3.2 million in annual royalties (EUR 32,000), and payback drops below 14 months.
Need a professional website?
Kolonell builds websites that attract clients, optimized for the Sénégalese market. Free quote in 2 minutes.
FAQ
How much does a custom franchise extranet cost in 2026?
Budget EUR 30,000 to 60,000 for an extranet with documentation, POS marketing, revenue reporting and e-learning. A documentation-only core starts around EUR 12,000 to 18,000.
What development timeline should we expect?
Plan 4 to 6 months, including 3 to 4 weeks of scoping with a few pilot franchisees. Rolling out in waves of 15 to 20 locations limits risk.
Isn't an off-the-shelf platform cheaper?
Often yes for a documentation scope, at EUR 8 to 20 per location per month. Custom becomes competitive once you add POS marketing and royalties, with a comparable 5-year total cost.
What does maintenance include?
Maintenance at EUR 900 to 2,000 per month includes hosting, backups, security, fixes and a monthly volume of changes. A 99.5% uptime commitment is common.
Can franchisees use it on mobile?
Yes, the extranet is designed mobile first and can become an installable app (PWA) for an extra EUR 3,000 to 6,000. That helps managers who work on the shop floor.
Let's scope your project. Tell us your number of franchisees, your POS tools and priority modules, and we will price the extranet with an indicative budget, a 5-year total cost calculation and a rollout plan. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
