The verdict in three sentences
Price is almost never the real problem: paying all at once is what blocks the deal. By offering a 40 % deposit then 2-3 milestone payments, you turn "it's too expensive" into "when do we start?" and win roughly 35 % more closings on projects above 2,000,000 NGN. The key: protect cash flow with a non-refundable deposit and invoice each stage before you deliver it.
Why installments sell
A Nigerian or Ghanaian SME thinks in monthly cash flow, not annual budget. Asking for 3,000,000 NGN at once feels like several months of commercial rent. The same amount split into 4 payments of 750,000 NGN becomes digestible, more like a subscription.
Installments are not a discount: they are a closing lever. The listed price does not change, only the perceived effort drops. The agency's cash-flow risk is neutralised by the deposit and by the golden rule: never deliver before the matching payment clears.
| Plan | Deposit | Installments | Target deal | Close impact |
|---|---|---|---|---|
| Lump sum | 100 % | 0 | < 1,000,000 NGN | Baseline |
| 40 / 60 | 40 % | 1 balance on delivery | 1,000,000 - 2,000,000 NGN | +15 % |
| 3 payments (40/30/30) | 40 % | 2 milestones | 2,000,000 - 5,000,000 NGN | +30 % |
| 4 payments (40/20/20/20) | 40 % | 3 milestones | > 4,000,000 NGN | +35 % |
| Build + subscription | 30 % | 12-month spread | e-commerce / SaaS | +42 % |
Structuring milestones so you're never out of pocket
Each payment must map to a verifiable deliverable. The deposit triggers kickoff; interim payments follow client sign-off. That way the agency always collects before producing the next stage.
| Milestone | Deliverable | % of price | Typical timing |
|---|---|---|---|
| Signature | Deposit + scope brief | 40 % | Day 0 |
| Design approved | Key page mockups | 20 % | Day +5 |
| UAT | Working staging site | 20 % | Day +10 |
| Go-live | Delivery + training | 20 % | Day +14 |
Secure each payment via Paystack or bank transfer with an automatic receipt, and attach a contract stating the non-refundable deposit and late penalties (1-2 % per week beyond 15 days).
Become a Kolonell referral partner
Installment financing is not only for agencies: it opens an opportunity for any referral partner (apporteur d'affaires). Know a trader, a restaurateur, a clinic hesitating over price? Present a 3-4 payment plan, connect them to Kolonell, and earn a commission on the sale.
Need a professional website?
Kolonell builds websites that attract clients, optimized for the Sénégalese market. Free quote in 2 minutes.
| Segment | Referral commission | Recurring |
|---|---|---|
| Showcase site | 15 % | + 5 % on maintenance |
| E-commerce | 12 % | — |
| Marketplace | 10 % | — |
| Institutional | 8 % | — |
On a Growth showcase site at 2,000,000 NGN, the partner earns 300,000 NGN plus 5 % of the monthly maintenance contract. Client-side installments raise your close odds, and therefore your commission.
Mini case study
Ngozi, who runs a fashion boutique in Lagos, wants an e-commerce site at 4,800,000 NGN but fears locking up all her cash. Offer: 40 % deposit (1,920,000 NGN), then 3 payments of 960,000 NGN at mockup, UAT and go-live. Ngozi signs the same day. Result: Kolonell collects 1,920,000 NGN immediately, Ngozi launches stress-free, and the partner who introduced her earns 12 %, i.e. 576,000 NGN.
FAQ
Do installments cut my margin? No. The total price stays identical; you only spread collection. The only cost is a slight cash-flow delay, covered by the 40 % deposit collected on Day 0.
What if the client stops paying mid-project? The contract states the deposit is non-refundable and the next stage is suspended until the installment is paid. You never work on credit.
What minimum deposit should I ask for? 40 % covers kickoff and design, the stages where you invest earliest. Below 30 %, cash-flow risk becomes real on large deals.
Can I collect via Paystack? Yes, each installment generates an automatic receipt. It is even a selling point: the client pays with the tool they already use daily.
How many installments maximum? Beyond 4, follow-up gets heavy and default risk climbs. For e-commerce or SaaS, prefer a build + monthly subscription over 6 one-off payments.
Let's talk about your project. Kolonell offers payment plans matched to your cash flow and pays referral partners from the very first client. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.

