The verdict in three sentences
A two-way connector between the ERP and the CRM costs EUR 8,000 to 20,000 for a manufacturing SMB, plus EUR 0 to 400 a month for an integration platform depending on the architecture. The most direct gain is 5 hours per week per sales rep, who stop hunting for balances, orders and invoices in the ERP or by phoning sales administration. The project succeeds or fails on two decisions made before the first line of code: which system owns each data field and how you deduplicate.
What the connector must sync
A 120-employee SMB with 12 sales reps typically runs Odoo, Exact or SAP Business One as its ERP, and HubSpot or Salesforce as its CRM. The two databases live separately: the customer exists twice, with two addresses, and the rep has no idea the customer owes EUR 45,000 when offering a discount.
| Object | Data owner | Sync direction | Recommended frequency |
|---|---|---|---|
| Customer accounts (legal name, KvK number, addresses) | ERP | ERP to CRM, creation allowed from the CRM | Real time |
| Contacts | CRM | CRM to ERP | Real time |
| Quotes | CRM | CRM to ERP on signature | Real time |
| Orders and delivery status | ERP | ERP to CRM | Every 15 minutes |
| Invoices and balances | ERP | ERP to CRM | Hourly |
| Catalogue and prices | ERP | ERP to CRM | Daily |
| Payment terms and credit limit | ERP | ERP to CRM | Daily |
The ground rule: each field has a single owner. A field editable on both sides creates conflicts, and those conflicts are the main reason connectors get abandoned.
2026 pricing by architecture
| Option | Setup | Monthly cost | Strengths | Limits |
|---|---|---|---|---|
| Vendor's native connector | EUR 0 to 3,000 | EUR 0 to 150 | Fast, maintained by the vendor | Standard fields only, few rules |
| No-code platform (Make, Zapier) | EUR 2,000 to 6,000 | EUR 50 to 400 | Quick to change | Fragile above 10,000 operations a day |
| Integration platform (iPaaS) | EUR 8,000 to 15,000 | EUR 200 to 400 and up | Monitoring, error recovery | High subscription over time |
| Custom connector (API + queue) | EUR 10,000 to 20,000 | EUR 30 to 100 hosting | Unlimited business rules, low recurring cost | Needs a maintenance contract |
| Odoo CRM instead of HubSpot | EUR 5,000 to 15,000 migration | Odoo licences | No sync left to manage | Sales team changes tools |
For an SMB committed to HubSpot or Salesforce with specific rules (customer-specific pricing, multiple sites, credit limits), the custom connector is the most cost-effective over 3 years: EUR 12,000 to 24,000 in total, versus EUR 15,000 to 30,000 for an integration platform.
Deduplication and data migration: the underestimated line item
Before the first sync, the two databases must be matched. In a typical SMB, 15 to 25% of CRM accounts are duplicates or do not exist in the ERP. In the Netherlands the most reliable matching key is the KvK (Chamber of Commerce) number, completed by the email domain for contacts. Allow 2 to 5 days of migration work, EUR 1,500 to 4,000, plus a review of ambiguous cases by sales administration.
Mini case study
Thomas, Sales Director of a 120-employee manufacturing SMB in Amsterdam, manages 12 sales reps. Each loses about 5 hours a week calling sales admin or searching the ERP, 60 hours a week for the team. At EUR 45 loaded hourly cost, that is EUR 2,700 a week, about EUR 120,000 a year.
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He picks a custom Odoo to HubSpot connector at EUR 16,000, plus EUR 3,000 of data migration and EUR 500 a month of maintenance. Even recovering only half of the lost time, the gain reaches EUR 60,000 a year. The project pays back in under 4 months, and bad debt on new orders fell thanks to the credit limit alert now visible in HubSpot.
FAQ
Isn't the native HubSpot connector for Odoo enough?
It is enough to sync standard contacts and accounts. Once you need balances, delivery statuses or custom fields, it hits its limits in 7 cases out of 10.
How long does the project take?
Allow 6 to 10 weeks: 1 to 2 weeks of scoping and ownership rules, 3 to 5 weeks of development, 2 weeks of migration and testing.
What happens if a sync fails?
A well-built connector queues the operation, retries it automatically up to 5 times, then alerts someone. Errors remain visible in a searchable log.
Do the HubSpot and Salesforce APIs have limits?
Yes: HubSpot allows 100 to 190 calls per 10 seconds depending on the plan, Salesforce a daily quota tied to licences. For 12 reps, a batch-based connector never reaches them.
Who maintains the connector after delivery?
A contract of EUR 300 to 800 a month covers API updates, monitoring and small field changes.
Let's scope your project. Tell us your ERP, your CRM and the 5 pieces of information your reps look for most: we will price a connector between EUR 8,000 and 20,000, delivered in 6 to 10 weeks. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.

