The verdict in three sentences
An electronic patient record for a clinic in Abidjan costs between 15,000,000 and 45,000,000 FCFA (about 23,000-69,000 EUR) depending on modules. The essentials: scheduling, medical records, billing and mobile payment (Orange Money, Wave, MTN). Expect 4 to 7 months of deployment, staff training included.
The modules that make up the solution
The core combines appointment scheduling, structured medical records, billing and collection. In West Africa, integrating mobile payment is decisive: it reduces unpaid bills and speeds up checkout.
| Module | Range FCFA | Timeline |
|---|---|---|
| Scheduling + SMS reminders | 2,500,000-5,000,000 | 3-5 wks |
| Medical records | 6,000,000-14,000,000 | 6-10 wks |
| Billing | 4,000,000-9,000,000 | 4-7 wks |
| Mobile payment (OM/Wave) | 3,000,000-7,000,000 | 3-6 wks |
| Patient portal | 2,500,000-6,000,000 | 4-6 wks |
| Hosting (annual) | 1,500,000-4,000,000 | ongoing |
Mobile payment and data hosting
Integrating Orange Money, Wave and MTN Money into the billing flow removes cash handling and makes collection reliable. On the data side, hosting must guarantee encrypted backup, an access log and availability even on an unstable connection.
| Criterion | Without software | With software |
|---|---|---|
| Collection | Cash + ledger | Mobile + auto receipt |
| Unpaid rate | 10-18 % | 3-6 % |
| Finding a record | 10-25 min | < 1 min |
| Appointment reminder | Manual call | Automatic SMS |
| Data backup | Fragile paper | Daily encrypted |
Mini case study
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Dr Kouassi, director of a 25-bed clinic in Abidjan, sees about 120 patients per day. The unpaid rate reaches 14 %, roughly 1,680,000 FCFA of monthly losses on 12,000,000 FCFA of revenue. With integrated mobile payment and automatic billing, that rate drops to 5 %, cutting losses to 600,000 FCFA: 1,080,000 FCFA recovered each month, about 13,000,000 FCFA per year. The 32,000,000 FCFA project plus 3,000,000 FCFA annual hosting amortises in a little over two years, before counting the time saved at the front desk.
FAQ
How much does an electronic patient record cost in Abidjan in 2026? Between 15,000,000 and 45,000,000 FCFA depending on modules, plus 1,500,000 to 4,000,000 FCFA/yr for hosting.
Is mobile payment really useful? Yes, integrating Orange Money and Wave drops the unpaid rate from 10-18 % to 3-6 % and removes cash handling at the desk.
How long to deploy? Expect 4 to 7 months between scoping, development and training, often run in two sessions per department.
What happens without an internet connection? A degraded mode with deferred sync lets staff keep recording care, then push data up once the network returns.
Is training included? It typically costs 1,000,000 to 3,000,000 FCFA and drives adoption; without it, usage rates plateau.
Let's scope your project. Tell us your bed count, patient volume and mobile-payment channels, and we'll cost a patient record fit for Abidjan. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
