Last-mile accounts for 53% of total delivery cost in Dakar e-commerce in 2026. More than customs, more than warehousing, more than packaging. An online shop that does not master last-mile loses 15% to 28% of margin per order. Here is how Senegalese merchants who scale organize their fine-grained logistics.
TL;DR
- Yango Delivery: XOF 1,500 to 3,000 per Dakar trip, open API
- Glovo Senegal: 2025 pivot to merchant delivery, XOF 2,000 to 4,000
- Sentoo: local alternative, XOF 1,200 to 2,500, Dakar + suburbs coverage
- Independent couriers: XOF 800 to 1,500, but zero tracking
- Recommended hybrid: Yango for Plateau/Almadies, indies for suburbs
Dakar logistics landscape 2026
Dakar saw 4 new last-mile players arrive in 2 years. Yango (same group as Yandex Eats) launched Yango Delivery in May 2024. Glovo, present since 2019, pivoted from food to general commerce in 2025. Sentoo, a Senegalese startup born in 2023, raised USD 1.5M and now covers 6 regions.
Main platforms comparison
| Platform | Dakar fee | Avg time | API | Coverage |
|---|---|---|---|---|
| Yango Delivery | XOF 1,500 - 3,000 | 35 min | Yes | Dakar + Mbour |
| Glovo | XOF 2,000 - 4,000 | 45 min | Yes (B2B) | Dakar only |
| Sentoo | XOF 1,200 - 2,500 | 50 min | Yes (limited) | 6 regions |
| Independent couriers | XOF 800 - 1,500 | variable | No | negotiated |
| Senegal Post | XOF 500 - 2,000 | D+1 to D+3 | No | National |
Dakar zones: real last-mile fees
Plateau / Medina / South Plateau zone
Business core, high density, fast delivery. Yango Delivery covers in 25 min average, XOF 1,500 to 2,000. Independent scooter couriers are plentiful here, XOF 800 to 1,200 but no digital tracking.
Almadies / Ngor / Yoff zone
Upmarket residential, average baskets XOF 50,000 and above. Yango Delivery very present, XOF 2,000 to 2,500. Glovo has good penetration here thanks to food. Sentoo gaining ground.
Mermoz / Sacre-Coeur / Liberte zone
Middle class, growing e-commerce. Yango Delivery XOF 1,800 to 2,200. Many reliable indies, XOF 1,000 to 1,500.
Suburbs zone (Pikine, Guediawaye, Rufisque, Thiaroye)
Higher fees (Yango XOF 3,000 to 5,000) due to long distances and traffic. Independent motorbike couriers often more profitable here (XOF 1,500 to 2,500). Sentoo covers well.
Regions zone (Thies, Saint-Louis, Mbour, Touba)
Senegal Post + intercity carriers (Aftu, Tata). Fees XOF 2,500 to 8,000 depending on weight and destination. Lead times D+1 to D+3. Yango Delivery launched Mbour in 2025.
API integration: automating last-mile
Yango Delivery API — the 2026 reference
The Yango Delivery API has been open to merchants since October 2024. Endpoints: /v1/orders/create, /v1/orders/{id}/status, /v1/couriers/track. Clean docs, sandbox available, webhooks for real-time statuses. API fee: XOF 0, you pay the trip cost only.
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- Step 1: create a Yango Business account at business.yango.com
- Step 2: retrieve merchant API key after KYB (3-5 days)
- Step 3: integrate create-order endpoint in your checkout
- Step 4: display real-time tracking via webhook
- Step 5: weekly automated accounting reconciliation
Glovo Partner API
Available only to accredited partners (volume > 200 deliveries/month). API less rich than Yango but native WhatsApp customer notifications.
Sentoo API
Launched 2025, still beta. Basic endpoints, sufficient. Upside: fees 20% below Yango.
Real monthly costs
| Merchant scenario | Monthly volume | Total delivery cost |
|---|---|---|
| Small fashion store | 30 Dakar orders | XOF 60,000 - 90,000 |
| Mid e-commerce | 150 mixed orders | XOF 350,000 - 500,000 |
| Mid marketplace | 800 orders | XOF 1.8M - 2.8M |
| Large store | 2,000 orders | XOF 4M - 6M |
Re-bill 50% to 100% of fees to the end customer in checkout to preserve margin.
FAQ
Q: What is cheapest: Yango Delivery, Glovo or an independent courier?
A: Independent courier if you have 30+ trips/day to assign (flat-rate negotiation). Otherwise Sentoo or Yango Delivery. Glovo stays most expensive but offers best customer tracking visibility.
Q: How do I integrate Yango Delivery to my WooCommerce or Shopify site?
A: Yango provides an official WooCommerce plugin since 2025. For Shopify, app in Shopify App Store validation (Q3 2026). Meanwhile, custom REST API integration in 2-3 dev days.
Q: Which Dakar zones are most expensive in delivery?
A: Far suburbs (deep Pikine, Yeumbeul, Keur Massar): XOF 3,500 to 5,500. Central Dakar: XOF 1,500 to 2,500. Prefer dynamic checkout pricing by postal code.
Q: How do I handle product returns in Senegalese e-commerce?
A: Yango and Sentoo offer a "return" service: courier picks up package from customer and brings it back to you, same rate as a normal delivery. The cultural reflex "keep it even if dissatisfied" caps returns at 3% of volume (vs 18% in Europe).
Conclusion
Well-orchestrated last-mile transforms your Senegalese e-commerce. Bad last-mile can kill it. Kolonell integrates Yango Delivery + Glovo + indies into client sites in 5 days. Request a free quote or WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.