The verdict in three sentences
A fresh produce or seafood importer in Rotterdam looking for a forwarder at the Port of Dakar picks the one that sends back a clear quote within hours, not the one that calls back the next day. In the Dakar market, a website with a structured freight quote form costs, as a 2026 ballpark, 3,500,000 to 7,000,000 FCFA (about EUR 5,340 to 10,670), with client shipment tracking as an option at around 2,000,000 FCFA (about EUR 3,050) and an 8 to 12 week timeline. Since 30 % of requests arrive outside office hours (Dutch evenings, European weekends), a structured quote and an instant acknowledgement directly move the conversion rate.
What a Dutch importer wants to read before contacting you
A buyer in Rotterdam, Barendrecht or Venlo who imports Senegalese mangoes, green beans, sweet potatoes or frozen fish does not know your customs broker licence or your network at the Port Autonome de Dakar. They want one page showing your services (customs clearance through GAINDE, consolidation, full container loads, air freight from AIBD, reefer handling, trucking to Bamako along the corridor), average port dwell times, the shipping lines you work with and a simple way to request a price. They also look for signs that you understand their side: GlobalG.A.P. paperwork, phytosanitary certificates, and the timing needed to hit a Dutch distribution centre slot. A site with only a phone number pushes them to a better-presented competitor, or to a Dutch forwarder who will subcontract in Dakar and keep the margin.
Simple site or site with automated quoting
| Criterion | Simple brochure site | Site with structured quoting |
|---|---|---|
| Market budget 2026 | 1,500,000 to 3,000,000 FCFA (EUR 2,290 to 4,575) | 3,500,000 to 7,000,000 FCFA (EUR 5,340 to 10,670) |
| Build time | 4 to 6 weeks | 8 to 12 weeks |
| Hosting per month | 25,000 to 40,000 FCFA (EUR 38 to 61) | 40,000 to 60,000 FCFA (EUR 61 to 91) |
| Request received after hours | Free-text email, reply next day | Complete form, instant acknowledgement, indicative price |
| Time to quote per request | 35 to 50 minutes | 10 to 15 minutes |
| Missing information on arrival | 50 to 60 % of requests | Under 10 % |
| Client shipment tracking | By phone and WhatsApp | Option at about 2,000,000 FCFA |
The budget gap comes from three things: the quoting engine (rates by port, container type and Incoterm), the acknowledgement logic and language handling. At Kolonell, a Premium brochure site costs 2,000,000 to 3,500,000 FCFA (EUR 3,050 to 5,340), and a quoting engine is a simple custom application at 2,500,000 to 4,000,000 FCFA (EUR 3,810 to 6,100). Languages, hosting and tracking are set in the quote.
The fields that make a quote usable
| Form field | Why it matters | Example |
|---|---|---|
| Direction and route | Import or export, origin and destination ports | Dakar to Rotterdam, Rotterdam to Dakar |
| Incoterm | Defines who pays what | FOB, CIF, DAP |
| Shipment type | Drives the rate | 20 ft, 40 ft reefer, LCL, air |
| Weight and volume | Basis of the calculation | 18 tonnes, 33 m³ |
| Goods and HS code | Duties and inspections | Fresh mangoes, HS 0804 |
| Extra services | Where the forwarder adds value | Clearance, phytosanitary, final delivery |
| Target date | Planning | Week 14 |
With these seven fields, the team can send an indicative price the same day, or an automatic one for standard routes. The form must work perfectly on mobile: many buyers fill it in between meetings or on the warehouse floor.
The 8 to 12 week plan
Weeks 1 and 2: scoping of services, priority routes and base rate tables. Weeks 3 to 5: wireframes, service pages and route pages (Rotterdam, Antwerp, Le Havre, Valencia). Weeks 6 to 10: build of the form, quoting rules and notifications to the team's WhatsApp and email. Weeks 11 and 12: tests with real requests, training, launch.
Mini case study
Ousmane runs a 14-person customs broker at the Port of Dakar and receives 80 requests a month, 24 of them outside office hours, mostly from the Netherlands and Belgium. Those late requests convert at 10 % because he replies the next day, against 25 % when the answer goes out within 2 hours. With an instant acknowledgement and an automatic indicative price, he gains 24 × 15 % = 3.6 shipments a month.
Need a professional website?
Kolonell builds websites that attract clients, optimized for the Sénégalese market. Free quote in 2 minutes.
With an average margin of 350,000 FCFA (about EUR 534) per container file, that is 1,260,000 FCFA of monthly margin. For a site at 5,500,000 FCFA, with 40,000 FCFA of hosting and 75,000 FCFA of maintenance a month, the net gain reaches 1,260,000 - 115,000 = 1,145,000 FCFA a month. Payback: 5,500,000 / 1,145,000 = 4.8 months.
FAQ
How much does a Dakar forwarder website with online quoting cost in 2026?
In the market, expect 3,500,000 to 7,000,000 FCFA (about EUR 5,340 to 10,670) for a site with a structured quote form. A simple brochure site without quoting sits closer to 1,500,000 to 3,000,000 FCFA.
Can the site show automatic freight prices?
Yes for standard routes, as long as the price is shown as indicative, valid 7 to 15 days and subject to carrier surcharges. Special cargo (reefer, out of gauge) stays manually quoted.
Is client shipment tracking essential?
Not at launch. It costs around 2,000,000 FCFA in the market and pays off from 40 to 50 active files a month, when tracking calls start to swamp the team.
What does hosting cost?
Between 25,000 and 60,000 FCFA (EUR 38 to 91) a month depending on traffic and backups. A server in Europe improves load times for Dutch visitors.
How do we get found by Dutch importers?
With pages per route and per commodity, written in the buyers' language. Expect 4 to 6 months before reaching 15 to 30 qualified requests a month from Google searches.
Let's scope your project. We define your routes, services and quote form with you, with a launch in 8 to 12 weeks. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.

