The verdict in three sentences
Custom management software for a London private clinic costs in 2026 between 50,000 and 130,000 EUR, depending on scope (bookings, patient records, billing, insurance claims). A realistic timeline is 5 to 9 months, with certified health-data hosting mandatory (200 to 600 EUR/month) to store patient records. The return on investment comes mainly from reducing missed appointments (-20 to -35 %) and automating insurance billing.
What each module costs in 2026
Price depends on the number of modules and their clinical depth. Here is a 2026 order of magnitude for a clinic of 8 to 20 practitioners.
| Module | Scope | Range EUR | Timeline |
|---|---|---|---|
| Multi-practitioner booking | Calendar, SMS reminders, waiting room | 9,000 - 18,000 | 4-6 wks |
| Patient record (EHR) | History, prescriptions, documents | 14,000 - 32,000 | 8-12 wks |
| Billing & insurance claims | Claims, transmission, insurers | 12,000 - 28,000 | 6-10 wks |
| Integrated teleconsultation | Video, e-prescription, payment | 8,000 - 20,000 | 4-8 wks |
| Analytics & reporting | Occupancy, revenue, no-show | 5,000 - 14,000 | 3-5 wks |
| Patient portal | Booking, documents, payment | 7,000 - 18,000 | 4-6 wks |
The recurring costs to plan for
The project budget is only the visible part. Health-data hosting and compliance weigh on you every month.
| Recurring item | 2026 estimate | Frequency |
|---|---|---|
| Certified health-data hosting | 200 - 600 EUR | monthly |
| Corrective + evolutive maintenance | 12-18 % of project / yr | annual |
| Support and monitoring | 300 - 900 EUR | monthly |
| GDPR health audit / register | 2,500 - 6,000 EUR | annual |
| SMS reminder gateway | 0.045 - 0.08 EUR / SMS | usage-based |
Health GDPR compliance requires certified hosting, a data protection officer, a processing register and encryption of data at rest and in transit. It is not optional: regulators actively audit the medical sector.
Mini case study
Dr. Lambert runs an outpatient surgery clinic in London, 14 practitioners, 4,200 appointments per month. His no-show rate is 12 %, i.e. 504 missed appointments monthly. Valuing each lost slot at 45 EUR of margin, the loss reaches 22,680 EUR/month, about 272,000 EUR/year. An SMS reminder and online confirmation module brings no-show down to 8 % (-4 points), i.e. 168 recovered appointments per month, about 7,560 EUR/month or 90,720 EUR/year. On a project priced at 95,000 EUR, the investment is paid back in 13 to 14 months by this lever alone, before billing gains.
FAQ
Need a professional website?
Kolonell builds websites that attract clients, optimized for the Sénégalese market. Free quote in 2 minutes.
Why is certified health-data hosting mandatory?
As soon as a clinic stores personal health data, the law requires certified hosting. Budget 200 to 600 EUR/month in 2026 depending on volume and redundancy.
Custom or off-the-shelf software?
A vertical package costs 30 to 90 EUR/practitioner/month but adapts poorly to specialties. Custom becomes worthwhile beyond 12-15 practitioners or when processes are atypical.
How long to go live?
Expect 5 to 9 months for a full scope. An MVP focused on bookings and reminders can ship in 2 to 3 months to capture the no-show gain quickly.
Can insurance transmission and insurers be integrated?
Yes, via claim standards and third-party billing connectors. This module costs 12,000 to 28,000 EUR but eliminates re-entry and secures collection.
What annual maintenance budget should I plan?
Budget 12 to 18 % of project cost per year, plus hosting and support, typically 15,000 to 25,000 EUR/year for a mid-sized clinic.
Let's scope your project. Tell us your specialties, practitioner count and insurance-billing needs, and we will frame scope, indicative budget and timeline. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
