The verdict in three sentences
A custom booking platform across multiple sites costs 18,000 to 50,000 EUR in 2026, depending on slot management, payment and integrations. Below a certain volume and with no specific needs, a market SaaS at 30-150 EUR/month remains the right choice. Custom becomes profitable as soon as you have proprietary business rules, several sites, or per-seat pricing that would make SaaS costly and rigid.
The price of a booking platform
Budget depends on the number of sites, slot complexity (variable durations, resources, dependencies) and payment. An MVP handles booking and payment; an advanced version orchestrates multiple sites, resources and rules.
| Scope | Key features | 2026 price (EUR) | Timeline |
|---|---|---|---|
| Booking MVP | Slots, payment, emails | 18,000 – 26,000 | 7 – 10 wks |
| Standard version | + multi-site, resources, SMS | 26,000 – 38,000 | 3 – 4 mo |
| Advanced platform | + roles, API, dashboard | 38,000 – 50,000 | 5 – 6 mo |
| Options | Mobile app, loyalty, no-show | +6,000 – 15,000 | per module |
| Annual maintenance | Hosting, support, evolutions | 3,500 – 9,000 /yr | recurring |
Fine-grained slot management (variable durations, shared resources, buffers, dependencies between services) is the main complexity driver, far more than the booking interface itself.
Custom or SaaS: when to build
Renting a SaaS costs little at first but becomes expensive and constraining at scale, especially with per-user or per-site pricing. Custom flips the logic: high upfront investment, low marginal cost.
| Criterion | Market SaaS | Custom build |
|---|---|---|
| Year-1 cost | 1,000 – 6,000 EUR | 18,000 – 50,000 EUR |
| Recurring cost (10 sites) | 300 – 1,500 EUR/mo | 3,500 – 9,000 EUR/yr |
| Proprietary business rules | limited | full |
| Brand and UX | template | 100 % controlled |
| Data ownership | platform | you |
| Switch threshold | < 5 sites, standard needs | > 5-8 sites or specific rules |
Over 3 years with 10 sites, a SaaS at 900 EUR/month is about 32,000 EUR: beyond that, an amortised custom build becomes cheaper, with full control of the tool as a bonus.
Mini case study
Julien, manager of a network of 9 wellness centres in southern France, uses three different booking SaaS across sites, for 850 EUR/month total, with no consolidated view. He invests 34,000 EUR in a custom multi-site platform with payment, resource management and a unified dashboard. He saves 10,200 EUR/year in subscriptions, cuts no-shows by 22 % thanks to SMS reminders and deposits, and finally steers his network from a single tool. The platform pays back in a little over 3 years on subscriptions alone, not counting avoided no-shows.
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FAQ
When is renting a SaaS better?
When you have one or two sites, standard needs and few specific rules. A SaaS at 30-150 EUR/month is then unbeatable on time-to-market and cost. Custom is only justified once real constraints appear.
From how many sites does custom pay off?
Generally beyond 5 to 8 sites, or as soon as combined SaaS subscriptions exceed 600 to 900 EUR/month. At that level, an amortised build costs less over 3 years and offers far more flexibility.
How do you reduce missed appointments?
With automatic SMS/email reminders and a deposit at booking. These two levers commonly cut no-shows by 20 to 40 %, directly affecting a service network's revenue.
Can online payment be integrated?
Yes, card and deposit are standard. You can also handle partial payments, credits and, depending on markets, local methods. Payment is often the feature that makes the platform pay off fastest.
How long to deliver an MVP?
A booking MVP with payment ships in 7 to 10 weeks. A multi-site version with resources and dashboard takes 3 to 6 months. Steering complex slots is the longest item to validate.
Let's scope your project. Tell us your number of sites, your slot rules and an indicative budget, and we'll decide custom or SaaS with you. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
