The verdict in three sentences
A client case tracking web platform for a 4-branch organization in Bamako costs 8 to 20 million FCFA (about 12,200 to 30,500 EUR, or 17,800 to 44,500 CAD) and ships in 3 to 4 months. Budget depends mainly on the volume of documents to scan, the number of business steps and the depth of role-based access control. Designed properly for network and power outages, it eliminates lost files and cuts processing time by two to three. For a Toronto-based group with Malian subsidiaries, building with a West African team costs a fraction of a Canadian quote, typically 40 to 60% less.
What the platform costs by scope
In a microfinance, brokerage or leasing company, a client file goes through intake, analysis, credit committee and disbursement. When those steps rely on cardboard folders carried between Bamako branches (ACI 2000, Hamdallaye, Badalabougou, Kalaban Coura), delays and losses become normal.
| Package | 2026 budget (FCFA) | Scope | Timeline |
|---|---|---|---|
| Essential | 8,000,000 to 11,000,000 | Client record, attachments, statuses, 3 roles | 10 to 12 weeks |
| Standard | 11,000,000 to 15,000,000 | + deadline alerts, branch dashboards, SMS | 12 to 14 weeks |
| Advanced | 15,000,000 to 20,000,000 | + committee workflow, e-signature, core banking connector | 14 to 16 weeks |
| Scanning of existing archive | 1,500,000 to 4,000,000 | Scan and index 5,000 to 15,000 files | In parallel |
| Hosting and backups | 60,000 to 180,000 / month | Cloud server + local copy | Recurring |
| Ongoing maintenance | 150,000 to 400,000 / month | Fixes, small enhancements | Recurring |
Prices include process analysis, development, acceptance testing with your teams and staff training. Payment is usually split in 3 installments: 40% at kickoff, 30% at midpoint, 30% at delivery.
Designing for the Malian network
What separates a successful Bamako project from a failed one is resilience. Power cuts lasting several hours and irregular mobile bandwidth require specific technical choices.
| Constraint | Technical answer | Budget impact |
|---|---|---|
| Network outages in branches | Offline mode: local entry, deferred sync | + 800,000 to 1,500,000 FCFA |
| Low 4G bandwidth | Light pages, compressed images, under 500 KB per screen | Included |
| Power cuts | UPS in branches, app usable on smartphone | Hardware separate |
| Heavy scanned documents | Automatic PDF compression, from 5 MB to under 800 KB | Included |
| Data loss | Daily encrypted backup on 2 separate sites | Included in hosting |
| Confidentiality | Role-based access, log of every view | Included |
On compliance, Malian law No. 2013-015 on personal data protection and the APDP regulator require processing declarations and appropriate security measures. Access logging and encryption are part of that, and they carry weight with the BCEAO central bank during inspections.
Mini case study
Mr. Traoré, director of a financial services firm in Bamako, runs 4 branches and about 600 new files a month. Today a file takes 12 days from application to disbursement, and 2% of files are lost or incomplete: 12 files a month to rebuild at about 35,000 FCFA each in time and travel (420,000 FCFA). Two inter-branch couriers cost 300,000 FCFA a month. With a Standard platform at 13,000,000 FCFA, couriers are no longer needed, losses drop to near zero and processing falls to 5 days. Direct savings reach 720,000 FCFA a month, minus 120,000 FCFA hosting: 600,000 FCFA net. With 7 days saved per file, he also handles 15% more files with the same headcount. Direct payback comes in under 22 months, much sooner once the extra volume is counted.
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FAQ
Can the project be paid in installments?
Yes, the usual pattern is 40% at kickoff, 30% at midpoint and 30% at delivery. For a 13,000,000 FCFA project, that means 5,200,000 FCFA then two installments of 3,900,000 FCFA.
Where is the data hosted?
On a secure cloud server with a separate backup copy, and optionally on a local server at your head office. Hosting costs 60,000 to 180,000 FCFA a month depending on document volume.
What happens during an internet outage in a branch?
With the offline module, staff keep entering and scanning. Data syncs automatically when the connection returns, usually within minutes.
Do all old files need to be scanned?
No, projects often start with active files from the last 24 months. Scanning 5,000 files costs around 1,500,000 FCFA, and the rest can follow gradually.
Can the platform send SMS to clients?
Yes, an SMS alert at each step costs about 15 to 25 FCFA per message via a local aggregator. For 600 files and 4 SMS each, count under 60,000 FCFA a month.
Let's scope your project. Describe your processing steps, number of branches and monthly file volume: we will price your platform between 8 and 20 million FCFA with a 3 to 4 month plan. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
