The verdict in three sentences
For a 14-person office handling 2,500 enforcement files a year, a vendor licence costs between 25,000 and 50,000 EUR a year, while a custom module is billed 25,000 to 50,000 EUR once. Price alone rarely decides: what matters is what the off-the-shelf package cannot do for you (pre-enforcement collection, inspection reports, partner dashboards). For most London enforcement firms in 2026, the winning setup is a specialist package for writs, notices and compliance, plus a custom module for management reporting and the client portal.
What enforcement office software really costs in 2026
Specialist vendors charge per user per month, with paid add-ons (electronic service, debt collection, legally compliant archiving). Across 14 seats, the gap between entry-level and full plans exceeds 25,000 EUR a year. Here is a 2026 order of magnitude for a London office (about 0.85 GBP per EUR):
| Cost item | Vendor package (14 seats) | Complementary custom module |
|---|---|---|
| Licence or development | 150 to 300 EUR per seat per month, i.e. 25,200 to 50,400 EUR a year | 25,000 to 50,000 EUR one-off |
| Setup and case migration | 3,000 to 8,000 EUR | Included in the project |
| Staff training | 1,500 to 4,000 EUR | 1,000 to 2,500 EUR |
| Hosting and backups | Included in licence | 150 to 400 EUR per month |
| Ongoing development | Included, but no priority for your requests | 15 to 20% of project per year |
| Cumulative 5-year cost | 130,000 to 260,000 EUR | 45,000 to 95,000 EUR, excluding writ licence |
The custom module does not replace the package for drafting notices: templates, fee calculation under the regulated fee scale and compliance with the Taking Control of Goods rules are better covered by a specialist vendor. It does, however, spare you from paying for the "reporting" or "client portal" add-on on every seat.
Features that save time for a 14-person office
The managing agent of a London firm mostly loses time on three things: chasing instructing clients, tracking procedural deadlines and billing fees. Gains measured after one year on comparable firms give these orders of magnitude:
| Feature | Time before | Time after | Estimated weekly gain |
|---|---|---|---|
| Electronic service of documents | 12 min per paper notice | 3 min per notice | 3 h |
| Client portal with case tracking | 40 calls a week | 15 calls | 2 h |
| Automatic deadline alerts | Manual diary tracking | Alerts at D-7 and D-2 | 1 h 30 |
| Fee and cost calculation | Re-keyed into a spreadsheet | Automatic | 1 h |
| Partner dashboard | Monthly export | Real time | 30 min |
| Total | 8 h a week |
Eight hours a week is about 370 hours a year, close to a quarter of a case handler's role. At a loaded cost of 42 EUR an hour, savings reach about 15,500 EUR a year.
Custom, vendor or hybrid: the decision grid
| Criterion | Vendor only | Custom only | Recommended hybrid |
|---|---|---|---|
| Notice compliance and regulated fees | Very good | Risky, needs certification | Very good |
| Electronic service | Native | Complex integration | Native |
| Tailored client portal | Limited | Full | Full |
| Pre-enforcement collection and reminders | Paid add-on | Custom | Custom |
| Time to go live | 1 to 2 months | 4 to 6 months | 3 to 4 months |
| Vendor lock-in | High | None | Medium |
A fully custom system for drafting enforcement documents is not advisable: regulatory updates alone would cost several thousand euros a year. The hybrid keeps the regulatory core with the vendor and puts your added value in the proprietary module.
Mini case study
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Daniel, managing director of a 14-person enforcement firm in London, pays 260 EUR per seat per month, i.e. 43,680 EUR a year. He moves to a basic vendor plan at 160 EUR per seat (26,880 EUR a year) and commissions a custom module for 38,000 EUR: client portal, pre-enforcement reminders and dashboard. Licence savings: 16,800 EUR a year. Time saved: 8 hours a week, worth 15,500 EUR a year. The module pays for itself in about 14 months, after which the firm saves over 30,000 EUR a year.
FAQ
How much does software for an enforcement office in London cost?
Expect 150 to 300 EUR per seat per month from a specialist vendor, i.e. 25,000 to 50,000 EUR a year for 14 seats. A complementary custom module costs 25,000 to 50,000 EUR one-off.
Can notice drafting be built custom?
It is possible but rarely profitable, because templates and regulated fees change every year. Regulatory updates would cost 5,000 to 10,000 EUR a year for a single firm.
How long does a custom module take?
Allow 3 to 4 months for a client portal, reminders and a dashboard, testing included. Migrating 2,500 active cases takes about 2 weeks.
Is the firm's data secure?
The module is hosted in the UK or EU with encryption, daily backups and access logs, in line with UK GDPR. Secure hosting stays between 150 and 400 EUR a month.
What return on investment should we expect?
With 8 hours saved per week and an optimised licence, payback falls between 12 and 20 months depending on scope. Beyond that, savings often exceed 25,000 EUR a year.
Let's scope your project. We scope your module (client portal, collection, reporting) with an indicative budget of 25,000 to 50,000 EUR and a 3 to 4 month timeline. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.

